Documents required

Any resident of India who is 18 years or above is eligible for M-Pesa. Documentary proof of your identity, address and signature is required.This can be obtained from one document (Passport or Driving License) or through a combination of documents.


List of required documents are given below:


Sr. no.DocumentID ProofAddress Proof
1 Valid Passport with photo & signature
2 Voter ID card (except for Jammu and Kashmir)
3 Driving license (Handwritten or laminated) issued by RTO (Driving License issued by Maharashtra RTO or any DL bearing exclusive disclaimer for not using the driver's license as residence proof; in such cases DL will not be considered as an Address Proof)
4 Pension Payment Order/Passbook/Card issued by State/Central Government of India
5 Defence Dependent Card or Discharge Book issued by Cantonment Board or Ex-Servicemen Card issued by Zilla Sainik Board or Other Competent Authority or Station Head Quarters.
6 Printed ration card with photo / AP Household card*  
7 Aadhaar letter (card ) issued by Unique Identification Authority of India (UIDAI)  
8 Senior Citizen Card issued by State / Central Govt.
9 Pan Card issued by Income Tax Dept. / UTITSL / NSDL  
10 Utility Bills (Electricity Bill, Gas connection / Telephone Bill) not older than 3 months.  
11 Statement of Account / Pass Book along with Account opening cheque of a scheduled commercial bank (other than co-operative bank & RRB) where account has been opened at least 3 months earlier.  
12 Domicile Certificate with Communication Address, DOB/Age & Photograph issued by District Collector/Deputy Commissioner/District Magistrate or equal rank officer.
13 ID Card with photograph issued by Govt. of Jammu and Kashmir
14 Arms License issued by State/ Central Govt. of India authorities
15 Freedom fighters pass issued by Ministry of Home Affairs, Govt. of India with photograph
16 Bank pass book (bearing photograph of client) issued by SBI and its subsidiaries or Nationalized Banks where account has been opened at least 3 months prior, can be accepted.  
17 Photo ID Card which has address of the applicants of Central or State Government. Departments, Central or State Govt Undertakings, Defence, Public Sector Undertaking, Public Sector Banks, RBI, SEBI, EXIM Bank. (Card issued to permanent employees should only be accepted. In case same is not mentioned in document, declaration from a branch official to be kept on record for due diligence )
18 Photo ID issued by PSUs to retired persons  
19 Original letter of introduction & Account opening cheque from existing bank (scheduled commercial bank other than co-operative bank & RRB) with signature & photo of applicant attested either on letter head or under office seal of the Bank & signed by Bank officer Stating his name & designation.  
20 Bar Council / IMA / Sr. Citizen Card  
21 Identity Card issued by professional Bodies such as ICAI, ICWAI, ISCI & ID Cards issued to MLA, MLC, and MP by State & Central Govts.  
22 Certificate from the Postal Office confirming address of applicants, either on letter head or under office seal and signed by Post Master/Asst. Post Master  
23 Original letter from Central/ State Govt. departments/bodies/Defense Dept. or Public Sector Units/ Banks Employer certifying the residential address of applicant .Signature of the employees has to be attested on the letter head  
24 Consumer gas connection card along with receipt for gas supply not older than 3 months or with due entry for gas supply.  
25 Quarters allotment letter issued by Central/State Govt. Depts./PSUs RBI/SEBI/SC Banks/SIDBI/Exim Bank. Letter to be on the letter head or under office seal with signature of issuing authority.  
26 Registered Leave and License agreements along with utility bill not older than 3 months in the name of the landlord. (Only notarized agreement not accepted as address proof.)  
27 PAN Intimation letter to be accepted for the first six months from the date of issue if the PAN Card is not given as ID proof.(Note - Customer's communication address is mandatory)  
28 Certificate by Village Extension Officer / Village Head or equal or higher rank officer not older than 6 months issued either on letter head or under office seal & signature.  
29 Transfer / Movement order or certification on letterhead or issued under office seal / Stamp & signed by Officer-in-Charge or head of office issued by Defence Ministry or its unit not older than 6 months mentioning name & address of applicants.  
30 Property Tax bill along with receipt should not be more than 1 (one) calendar year old from the bill issuance date.  
31 Water Tax bill along with receipt (not older than 6 months)  
32 Secondary School Leaving Certificate / Passing Certificate issued by Examination Boards / University indicating Date of Birth (ID proof if documents is with a photograph and should be accepted till the age of 25 years only).##  
33 Letter from Commanding Officer or Officer-in-Charge of the unit case of Defense Personnel.##  
34 Fisherman Identity Card issued by State / Central Government  
35 Certificate issued by Sorders appointed by District Council Meghalaya State.  
36 Certificate from Gram Panchayat with photo & address.
37 Defence Personnel Certificate/Letter from CO with Photo and Address. ##
38 NREGA Card. ##  

* Ration Card:
Printed Ration Card used as address proof is not acceptable if there is a remark on the card such as -"Ration card is only to be used for purpose of drawing ration and not for any other purpose" or any similar remark.


Note: Any document bearing exclusive conditional disclaimer for not to be used other than the purpose of issuance should not be used as ID / address proof.


## Acceptable only in case of customer-Individual.


Note: Scheduled Commercial Banks shall mean the following: State Bank of India and its Associates, Nationalized Banks, Foreign Banks, Other Scheduled Commercial Banks including private sector banks.


Original Letter from existing bank: - As different banks follow different formats no format is prescribed. However the letter should carry Name, Address and Photograph of the applicant duly verified by the bank. Letter is valid only if it bears bank stamp.


General Note:
Any ID proof document should mandatory contain Name, photograph and preferably Signature and DOB. Any Address proof document should contain Name and address