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Internet Banking

Internet Banking


Internet Banking is a convenient way to do banking from the comfort of your home or office. Avoid the queue or delays and try our simple and secure Internet Banking facility for an unmatched online banking experience.


Just login today using your User ID and Password to experience ICICI Bank Internet Banking.


Millions of our customers are using Online Banking to:

  • Check account statement
  • Transfer funds
  • Open a fixed deposit
  • Pay utility bills
  • Recharge prepaid mobile/DTH and a lot more.


To view our complete list of services, click here.

Internet Banking for Credit Card holders!

Steps to login to your ICICI Bank Internet Banking account:

  • Step 1: Call our Customer Care, authenticate yourself and choose the 'Self Banking' option to get your User ID
  • Step 2: Generate your password online, instantly. Click here.
  • Step 3: Login with your User ID and Password to access your ICICI Bank Credit Card details anytime


How to get your User ID through Self Banking?

  • Call our Customer Care and select language option
  • Select option 2 for Credit Card
  • Enter 16 digit Credit Card number and 4 digit PIN number
  • Know your Credit Card balance and select option 1 for Self Banking
  • Select option 1 to know User ID
  • Select option 3 to reset User ID

Some of the features of your Internet Banking account:

  • View your current balance
  • Check unbilled statement
  • View past statements
  • Pay utility bills
  • Recharge prepaid mobile

and do a lot more


So, login to with your Credit Card!

Is Banking Online Safe?

Industry-accepted security practices along with multi-level authentication system have been put in place to authenticate your identity when you access your Internet Banking account.


To know about security features of ICICI Bank Internet Banking, please click here.


Unique User ID and password to login
Confirmation through Debit Card grid numbers corresponding to random 3 letters shown
A One-Time Password (OTP) is sent to your registered mobile number if there is a change in your login pattern
Instant alert Transaction alert is sent to the registered mobile number


Using mobile phone to access Internet Banking?

If you are using mobile browser, you can visit to access your Internet Banking and transact while on the move.


ICICI Bank sends you all your transaction alerts and transaction related authentications (eg One time password) on your registered mobile number. Visit ICICI Bank ATM or Branch today to update your mobile number and ensure your account security.

Frequently Asked Questions

I do not have an Internet Banking User ID, how can I obtain one?

Normally all ICICI Bank customers have an Internet Banking account. The User ID of the same may not have reached you. You can check with our Customer Care Centre if your account is generated.

If your account has not been generated you can obtain an Internet Banking User ID in any of the following ways:

  1. Online registration for ICICI Bank Internet Banking User ID
  2. Downloading and filling a registration form for ICICI Bank Internet Banking User ID

1. Online registration for ICICI Bank Internet Banking User ID

Please follow the steps below:

Step 1

Visit Click on `New users register here'. Then click on the option 'Apply Online'.

You will see Part A of the registration form. Fill it giving your preferred User ID, My Code and confirm My Code. You will then see the next part of the form. Please fill your personal details and your relationships with ICICI Bank.

On successfully filling up this form you will see a screen. The top of the screen will show you your User ID. This screen will also request you to download Part B of the form, fill it up and send it to us at the following address:

ICICI Bank Limited
Internet Banking Department
6th Floor, A-Wing, Autumn Estates,
Chandivali Farm Road, Chandivali,
Land Mark:Next to Chandivali Studio, Opp MHADA
Andheri-East, Mumbai-400072

Alternatively, you can fax us a scanned copy of this form on 022-24975295.

On receipt of Part B of the form we will process your request for online access of passwords.

Please note the passwords will appear as mentioned below, only if Part B has been filled completely and correctly with your signature.

You can then access your passwords online by clicking on Anywhere Banking on the welcome page of and then on Internet Banking.

Once you do so, on the top of the page, you will see a tab `Check application status'.

On clicking the tab mentioned above, you will see a screen, which will prompt you to input your User ID and My Code (Temporary password) and click 'Submit' to view your passwords.

Step 2

Login with your password. The system will then prompt you to change the login and the transaction password to the one of your choice.

Following are some handy tips while setting passwords:

  1. Passwords are case sensitive (b is different from B)
  2. Login & transaction passwords can be the same
  3. Please be careful while entering your passwords as entering wrong passwords
    more than 4 times consecutively, will disable the User ID

After changing your password successfully, please login with the new password in future.


2. Downloading and filling a registration form for ICICI Bank Internet Banking User ID

You can download the registration form from the website, fill it and drop it at any ICICI Bank branch/ATM drop box.

Care must be taken to fill the mandatory fields carefully otherwise the request will not be accepted.

Click here to download registration form.

I have got my Internet Banking User ID and Password; tell me what do I do?

You can login with your Internet Banking User ID and Password. When you login for the first time you will get a screen, which will prompt you to change both the Login and Transaction Passwords.

If you have been successful in changing your password, remember to login with the changed password.

You will now come to the login home age, which is also called the My A/c's page

It specifies your identity and informs you the last time you logged on to the site as well as the current date and time.

You also get to see the mails that you may have received from your Account Manager and other alerts as specified by you.

On this page there is an overview of all the relationships that you have linked your Internet Banking User ID with. It can be Bank Account(s), Credit Card and Demat Account(s).

The top navigational bar displays Bank, Credit Card, Demat, Loans and Bill Pay. You can click on any one to access and use the relevant services.

I have forgotten/ not received my User ID and Password, how can I obtain them?

If you have forgotten your Internet Banking User ID or have not yet received it, please call our Customer Care Centre to get the same.

All you will need to do is authenticate yourself and ask for your User Id. You can also request for a new password if you have forgotten the same.

The password would be couriered to you on your address available with the bank.

Your passwords cannot be given on telephone for security reasons.

What are the transactions that I can do online?

Given below is a small list of transactions that you can do online:

  • Banking
    • Balance enquiry
    • Transaction history
    • Use ICICI Bank Funds Transfer eCheques) to:
    • Transfer funds between your own ICICI Bank A/cs
      • Transfer funds to any ICICI Bank a/c
      • Transfer funds to any non ICICI Bank a/c (in 15 cities)
      • Make Service requests like open a Fixed Deposit, duplicate pin etc.
  • Credit card
    • View current and past statement
    • Service requests like auto debit, dial a draft etc.
  • Demat
    • View your transaction and holding statement
  • Bill Payment
    Use your ICICI Bank Account or ICICI Credit Card to pay your bills from the comfort of your home.

What are the advantages of doing an online Funds Transfer (eCheques)?

Let us take a look at the comparison table for a better understanding.
(for Inter A/c transfer)


Payment systemSpeedCostEffortPortabilityAcceptanceSecurity
Cash Low High High Low High Low
Cheque Low High High High High Medium
Money order Low High High High High High
Telegraphic (or wire) transfer High High High High High High
ICICI Bank eCheque High Low Low High High High