Reimbursement Card is a Prepaid Card for payments related to settlement of expenses of employees. It can be used at any ICICI Bank ATM.
 

PIN Generation Process:

What if I forget the ATM PIN of my ICICI Bank Reimbursement Card?

If you forget your ATM PIN, you can re-generate the PIN through the below options:

• Using Self Care Portal
  https://inrprepaid.icicibank.com/customer/login.jsp


• PIN Generation option available at any ICICI Bank ATM
  
  
• Calling our 24-hour Customer Care
  
  The process for generating PIN through 24-hour Customer Care is as follows:
  
  
  • Please select your preferred language
  • Post selection of language, you need to select 'Option 2' for Prepaid Cards 
  • You will be asked to enter the 16-digit Card Number
  • You then need to enter the details as instructed by IVR. 
  • IVR will prompt you to select 'Option 1' for ATM PIN generation. 
  • Your call will be routed to a Phone Banking Officer, where you can place a request to generate ATM PIN for your card. 
  • Phone Banking Officer will route your call to the appropriate menu and your Card number will be read out in IVR.
  • Post this confirmation, you will be asked to enter 3-digit CVV number mentioned in the backside of your Card. 
  • You need to enter a 4-digit ATM PIN of your choice.  
  • You will be asked to reconfirm the new ATM PIN by re-entering it. 
  • The ATM PIN is now reset.
     
• Place a request to our Phone Banking Officer for re-generating the ATM PIN and sending it to the registered communication address.