Compliments

I would really like to recommend Mr. Jameel Khan from Marine Lines East branch, MK Marg, Mumbai. I had to do a remittance to US. Mr. Khan was kind enough to help me out with the whole process. Though there was some delay in the transfer probably because of few bank holidays or from the remittance team, Mr. Khan regularly followed it up with the remittance team and made sure that the work was done. He reassured me that the money would reach beneficiary as sometimes it becomes a panicky situation for the customer due to the large transfer amount. A true asset to your bank.

Not to forget Mrs. Nirali Joshi from the same branch who helped me equally with the whole process.

Extremely happy with ICICI Bank Marine Lines East branch.

I would like to mention the excellent service I received from Aakash. He helped me a lot and was very courteous on the phone. All my queries have been resolved by Aakash. I also like the fact that at the end of the call, the call centre representative will ask if all your queries have been solved. This is excellent from ICICI Bank. Keep up the good work. Thank you

It took me by surprise when I received a gift- a tie! It’s not about the gift, but wanted to appreciate the entire team for this sweet gesture... small things bring a smile!

I would like to thank Anjali for her excellent services and would like to give her 100% positive feedback.

As in most of the cases I was doing my banking from a nationalised bank although I had an account with ICICI Bank also. Then I happened to visit your New C.G. Road branch and had interaction with your staff named Dhawani Nair. I found her service excellent with a smile to anyone coming to her desk. She would always resolve any issue in a very prompt manner. It was observed that her desk was most preferred desk by customers. She was the reason my banking gradually shifted from the nationalised bank to ICICI. She is really an asset to your bank. Please convey my appreciation to her.