Customer Compliments

I had a fraudulent transaction from my Savings Account on Sep 23, 2019 at 06:37 p.m. I am immensely pleased by the alertness, response and the quick action taken by your executive to block that transaction after consulting with me. A little bit of delay would have resulted in loss of money from my Savings Account. Thank you dear ICICI Bank Executive.

Bangalore Whitefield Branch Executive Jennifer is definitely one of the best employees I have met so far. She provides all the information we want and is never late to respond to anyone. She also tries to complete the work as fast as possible, so that the customer does not have to wait too long. My experience at ICICI Bank Whitefield Branch is the best so far. Thank you so much to the whole team for doing their best. And wish you luck for future. I would like to add that I will be always be very happy to use ICICI Bank in future also and suggest others also to try the same. Thank you for the fastest response which really helped to save my time as I was travelling at that time. I have been using ICICI Bank since 2011 and I never had any problem till date. Their services are really good. Once again a big thanks to the whole team for always helping me at the time of need. Jennifer as an executive has also helped me previously getting my mutual funds and other services. Big thanks to her. The moment I ask her for any help regarding my account or transfers, she has always responded the fastest and also solved the problem in no time. Also Whitefield Branch has a really good team which works together to make things happen really fast. I would suggest everyone to visit ICICI Bank Whitefield Branch to make things happen fast because they are really dedicated in what they are doing and also work hard to give their best. As I travel a lot cannot visit the branch frequently. Thank you.

I spoke to your Phone Banking Officer Jyoti Sharma and was pleased with her interaction with me. She was calm and composed and spent considerable time helping me with the transaction details. I highly recommend phone banking officers with such skills. Jyoti Sharma, you made my day. Thank you.

Mr Nagnath helped me to open an NRE Account. He is a nice person. I appreciate his good work.

I like to take the opportunity to acknowledge and compliment Ramesh Rathod from Credit Cards team for the way he has supported and guided me with my payment issue. Ramesh provided excellent support as he fully understood my situation and helped me with the payment procedure. In fact, I was not responding to bank’s call. But Ramesh sent me a text and was right up there to get me out of the situation. My request to ICICI Bank is to take utmost care of good and talented professional like Ramesh Rathod, as nowadays such a helping and thorough professional is rare in BFSI. Have a great career ahead of you Ramesh! Cheers.