Customer Compliments

Regarding my Credit Card statement issue, I forwarded my complaints through Customer Care. They took immediate action and the refund was done. I specially thank Mr Praveen, who provided fast and prompt services for me. Thank you ICICI Bank. I feel very proud of your services.

We are highly grateful to the Bank for their very prompt action in dealing and settling the matter regarding our ATM Fraud complaint reported. We would also like to personally thank the local bank staff and the Fraud Handling Executive of the Bank who discussed with me the details of the fraud.

Thanks and Regards once again.

I have visited Patiala branch for the first time, unfortunately to close my account as I have moved overseas. I must compliment Ms Nitika Verma for the proactive help and assistance she had provided. The way they approached me and sorted things so perfectly is highly commendable. I visited again for another enquiry the next day, and was again welcomed so warmly. Also Mr Dildeep Singh was very helpful and gave excellent customer service. If I had not moved overseas, I would have changed my mind of closing the account and continued ICICI Bank forever.

Good luck team. Thank you again Ms Nitika Verma.

Nilendu Mondal has done excellent customer service. I would like to thank him from the bottom of my heart, because of such staff we feel like visiting ICICI Bank again and again. Well done and keep up the hard work.

Very humble, Mr. Ashish Sabharwal has extended his co-operation and prompt support not only during bank office hours, but also during non-working hours as and when required. I heartily appreciate his efforts, professional approach and thank him for his extended support.