Customer Compliments

I want to appreciate Surbhi Shrivastav, she sits in Chitrakoot Branch Jaipur, I visited branch with my Debit Card issue, I was not able to request my card as my address was changed and was not updated, she proactively made a request for change of address and card at branch. I like her quick approach and help. Thanks Surbhi!

Visited your Vakola Branch today to deposit cash, I usually use either Internet Banking or the cash deposit machine, but as the machine wasn't working I had to do a manual deposit, two of your employees Aisha and another guy were very helpful. I was accompanied by my 7-month-old son, your employees understood my situation very well and were very generous in helping, such good behaviour makes banking easy for customers. I appreciate my today’s experience.

Rajarajeshwari Branch Executive Milan MG is definitely one of the best employees I have met so far. He provides all the information we want and is never late to respond on our queries. Since, we wanted to have startup Current Account we had lot of queries on benefits of account, but Milan made our life easy by setting up our bank process and he also tries to complete the work as fast as possible, so that the customer does not have to wait too long. My experience at ICICI Bank Rajarajeshwari Branch is the best so far. Thank you so much to the whole team for doing their best. And wish you luck for future. I would like to add that I will always be very happy to use ICICI Bank in future also and suggest others also to try the same. Thank you for the fastest response which really helped to save my time as we were running out of time on company startup. I have been using ICICI Bank since 2008 and I never had any problem till date. Their services are really good. Once again a big thanks to Milan and the whole team for always helping me at the time of need!

I would like to take this moment to share my feedback for the best experience I had with ICICI Bank Bellandur Branch, Bengaluru, when I visited the branch for assistance to close my Savings Account which was inactive for a long time. Ms Ramya the staff member who took my request was extremely helpful and very quick in processing my request. It’s a great asset for ICICI Bank to have people like Ramya in the team. Ramya - Good work, keep rocking. Thanks.

I love our Hassan ICICI Bank branch and the services that you all are rendering. I really appreciate the way of placing the 'customers first' in their services and communications. The services of all employees, particularly Branch Manager, Suresh K and the employees (in particular Divya) are really commendable. Thanks very much.