Customer Compliments

I would like to declare my appreciation for the exemplary service provided by Ms Darika Vashi and Mr Niraj Dave of your Valsad Branch. Both Ms Vashi and Mr Dave are customer friendly, service oriented and extremely helpful. ICICI Bank should be proud to have such efficient and helpful employees.

I would like to appreciate ICICI Bank staff Mrs Benze in the Kuthuparamba Branch (Kannur district-Kerala), for her continuous effort in resolving my queries and providing the quick services. She helped us open accounts for my parents and son with minimum effort. She also put in a great deal of effort to open a minor PPF Account for my son. She regularly follows up with us for the investments and service feedbacks. Glad to have a supportive staff in a nearby branch. Thank you.

I can’t thank Juhi Gupta Ma’am, RM, Vishwas Nagar Branch enough, for helping me out in all matters related to the Bank and following up regularly, until the issue has been resolved. Whether the issue was from the branch itself, another branch or the Head Office, she has always taken the initiative to resolve my issues and concerns. Thank you, ma’am.

I want to express my gratitude to Paridhi Sharma, my Relationship Manager, for her outstanding service, even during COVID times. Kudos to Paridhi for going above and beyond and helping me out with my requests for Term Insurance. This amazing Customer obsession is something I truly appreciate and it makes me value my relationship with ICICI Bank the most. Thank you.

I want to thank and appreciate the efforts of ICICI Bank Customer Care, especially Mr Syed. I am an ICICI Bank Account holder, staying overseas. Today, I had to transfer some money urgently for my mom's treatment but I didn't have a mobile number associated with my ICICI Bank Account. So I called the ICICI Bank Customer Care to help me with this. Mr Syed suggested that I could re-register the mobile number which was previously associated with my bank account. A Service Request was raised and I was told that it would be completed in one working day. However, owing to my emergency situation, Mr Syed went out of his way to expedite the process, and re-registered the mobile number almost, immediately. Because of this, I could make the money transfer in no time. I just want to express my gratitude to Mr Syed for helping me in this situation. Thank you so much.