5 Things to know about using mobile banking apps safely

January 11, 2019


Mobile banking apps have indeed revolutionised the way we carry out banking transactions. With a mobile banking app, you can now carry your bank in your pocket. While there’s no denying the fact that a mobile app for your bank saves you time and is highly convenient, are these apps secure? Well, the answer is Yes.

All banks take diligent steps to ensure that the app is highly secure. But experts recommend that you must follow some best mobile banking practices to ensure that your mobile banking transactions are extra-secure.

Here are 5 must-follow tips to ensure mobile banking security

1. Password protect your device

Most mobile banking applications require you to provide authentication details – login Id, password – before you can access your bank account. It’s always a good idea to add an extra layer of security by locking your smartphone with a – PIN, fingerprint Id or password.

This extra layer of protection helps to keep your sensitive information away from thieves and hackers in the unfortunate case you lose or misplace your phone.

2. Don’t fall prey to texts or calls from phishers

You would have come across this warning plenty of times – your bank doesn’t require sensitive information like your mobile banking PIN, passwords and even login Ids via calls or text messages. Even then, many mobile banking users ignore this warning and reveal sensitive information to hackers.

Here are a few tips to protect yourself from phishing texts/calls:

  • Don’t provide account information – login Id, password and answer to your security question. Your bank will never ask for this information.
  • Don’t click on any suspicious links or messages.
  • If you are unsure about the authenticity of a message, get in touch with your bank to verify it.

3. Keep a close eye on your phone at all times

Treat your phone with the same level of attention and care as your precious valuables. Never lend your phone to people whom you don’t know – even if they ask it for making “just a quick call.” When you are out shopping or dining, don’t leave your phone unguarded.

This is because hackers can install a tracking app without your knowledge on your device. This app once downloaded transmits your keystrokes to the hacker, providing them with sensitive information about your mobile banking account.

4. Don’t access mobile banking apps from a public network

While free WiFi is a great way to stay connected on the go, don’t use it to access your mobile net banking app. A hacker may have broken into the free WiFi network and can track all information passed via the network. Always use a secure home or office WiFi network for all your mobile banking app usage. If you do need to use a mobile banking app beyond the range of a trusted network, switch to your mobile data.

5. Remain secretive

You may have heard the term, “shoulder surfing.” This occurs when a person looks at your mobile screen in a crowded public space like public transport, parks, cafes and more. You never know who is discreetly looking at your mobile phone.

Make it a practice to carry out all your financial activities like mobile banking apps download and other transactions from the safety of your home or a private space.

Stay protected & safe with these mobile banking best practices

While there’s no doubt that banks take plenty of measures to ensure mobile banking app security, these best practices can help you stay protected at all times. Follow the simple guidelines listed here to keep your online bank account safe from thieves, hackers and prying eyes.


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