Hi, I am Rasesh Raval from Vadodara. I am having account in ICICI Bank. I am very thankful to the staff of Kareli Baug branch for giving very good response & services for the KYC procedure as well as for depositing money in bank in such a heavy rush. Really appreciate the cool prompt management of the Head & staff members. It really saved my lot of time. Expecting the same in future.
I would like to congratulate each and every staff of Landmark Branch, Vadodara for helping each customer visited on 12th Nov 2016 for Exchange/Deposit of OHD Bank Notes. In this moment of national chaos they have stretched themselves and have taken extra efforts to help each customers visited the Branch on that day. I don't have names of your staff who were present on cash counters as well as on Floor of the Bank. Without losing their temper and keeping their calm, they were answering queries of each customers and were helping to them as per need of customer. Second most important thing was the speed at which they were attending customers at cash counters. I finished my work in just 20/25 minutes. I still remember the incident on that day, few foreign national tourist visited the Branch for the same problem of OHD Bank Notes, one of your staff listened their problem then offered them seats. I was in queue and was waiting for my turn, meanwhile I was interacting with one of your staff, he said since 10th Nov they are having just tea and biscuits. Really HATS Off to your each and every staff they have stood up to the occasion.
I have had very good experiences with ICICI Bank till now. The Customer Service Executives are nice, friendly and always keen to provide hassle-free service. Special thanks to Mrs. Varsha Khode (Vadodara Branch) for being readily available and who helped me get rid of all my problems. You are one of the best Customer Service Executive ICICI Bank has. Thanks once again to you and ICICI Bank.
I have a banking relationship with ICICI Bank for more than 10 years and appreciate their attitude "To Go The Extra Mile" for the Customer's delight. Same I experienced when Jignesh Thakkar (BM-Vadodara Sama Savali Branch) helped me to resolve my issue smoothly. He tried his best to contact me while I was on tour overseas to update me with the status of my request. Happy to be connected with people like him and bank like ICICI Bank. Keep this up.