Hi Team, I, Narinder Verma from Chicago, wish to share my good experience of opening an NRO Savings account with ICICI Bank at Ludhiana in Punjab. I was really excited to see all improved services provided by ICICI Bank to new customers. I wish to thank the entire ICICI Team for putting in their best efforts to make the process of opening a new account so smooth. I would specially like to thank Rohit who I spoke to a couple of times, but I do not know his last name. I would like his Manager, Mr. Amit Chhabria, to know that Rohit really helped me a lot and he replied to all my questions promptly. He knew exactly where and on what pages all the questionable points were and he also knew their correct answers. I would like to see him as the Branch Manager some day soon. My account opening paperwork was also picked up by DHL from my workplace and this was another good service provided by the bank. On the whole, it was a very professional service and a pleasant experience.
Keep up the good work! I shall certainly refer ICICI Bank to my friends and relatives. Please e-mail to me all upcoming promotions and updates. Thank you once again for all the help.
My compliments to Swapneel Kelkar, Wealth Manager at ICICI Bank, Shivaji Nagar, Pune who handles my NRI Account.
During my short visit to India, I wanted to open an NRI account in an Indian bank. Swapneel helped me understand the NRI services
offered by ICICI Bank which helped me in making my decision. He has a very sound knowledge about the subject and is very humble and polite when interacting with customers.
He inspired and motivated me to open up the new NRI account with ICICI Bank and gave me world class banking service. He helped in resolving documentation-related issues and was always available for answering my queries. Employees like Swapneel are a real asset to ICICI Bank.
Today, I am an ICICI Bank customer only because of Swapneel and his team at Shivaji Nagar ,Pune. Thanks for all the help.