I would like to bring to your kind notice that I and my family members are having altogether 24 (twenty four) savings account (HNI) and 1 (one) current account at your Ring Road Branch, Surat and we are associated with ICICI Bank from long time.
The Bank had deputed Mr. Abhishek Kumar Thakur, as Relationship Manager long time back for some of our accounts out of the total 24. But for your kind information, he is giving us services for all our 24 accounts and at the same time taking utmost care in fulfilling the Bank's requirements.
I am very happy with Mr. Abhishek Thakur's prompt and timely services rendered by him related to our accounts with ICICI Bank.
Recently there were two accounts whose status were to be changed from minor to major (on attaining the age of 18 years), here also he did a remarkable job by doing his best in complying with the bank's requirements and without giving much trouble to his customer(s), both the accounts were upgraded in a very short time.
ICICI Bank has always been customer friendly to our entire family account holders, as a result we had opened our family's accounts here at ICICI Bank.
I wish Mr. Abhishek Thakur 'A Very Bright Future'.
I would like to congratulate ICICI,Surat Adajan branch for having Mr.Avinash Kumar, as an asset.He has amazing skill of Problem solving for utmost customer satisfaction.I have experienced International level of customer service from a local DBM,and would like to thank him for his quick service and calm behaviour. Keep doing excellent work and sky is not the limit for people like u.
I am extremely happy to write you that ICICI is one of the best banking service providers in India. I am ICICI customer since last 7-8 yrs and I have always found your Customer Care service extremely good and customer friendly.
However, since the last one year I have started using Net Banking which is excellent for fund transfer, statements, FD services and many more such things and I am happy I can carry out banking transactions from my home/office only.
I was not even able to recall when I have visited your branch for any transactions last as all my needs get full filled from Net Banking and Customer Care only.
Keep making more and more smiling faces like me.
Kudos Team ICICI!!!