Had a very good experience from the customer care e-mail support team. Every time I e-mail them I get my problems or issues solved within speculated time. If not then I get the exact answer what’s wrong or what is stopping to complete the resolution which really helps to understand and act accordingly.
Thanks ICICI Bank for being best buddy in banking.
Keep doing the good work.
I would like to appreciate, Mr. Sumit Kumar from the ICICI Bank, Boring Road, Patna branch for the excellent service he has provided for all my requests. I am currently living outside India but Mr. Kumar ensured that distance was never an issue and all my requests were processed properly. Mr. Kumar is a professional and an enthusiastic person and he understands the concern of the customers very well. I believe that he will continue to be a great asset to ICICI Bank.
I would like to thank Mr. Abdul Haseeb Branch Manager, Ambur, Tamilnadu for the help he had provided in making the funds available for me. He coordinated with the Pondicherry branch manager and made sure that my request was taken care of. Without his assistance the transaction would not have been possible. I never realized that with just a phone call from me would set in motion a chain of events that has made money withdrawal a painless transaction. His help was timely and service was exceptional. Hats off to your team. I can positively say that it is people like Mr. Abdul Haseeb that makes ICICI tick.