On my recent visit to Kolkata, I needed to update my NRI. I received exemplary help and support from all the members of Santoshpur Branch with all the complicated paperwork during the process. Particular mention must be made of Mr Suvajit Dalapati, who was extremely patient and courteous in his dealings and helped me through every step of the process. His eagerness to help made a potentially boring chore a surprisingly pleasant experience.
I would like to compliment and thank Ms. Laboney Pandit of Rasoi Court branch for all her support extended on my visit to the said branch and also thereafter. Ms. Pandit has very patently heard my requirement and concern with a smile and advised me accordingly. She very wilfully helped me in getting my concern and requirement addressed by her and with the help of others wherever required. Not only this, she remains in constant touch with me to inform about the latest policies and is always ready to help any of my concern. This has given me a better return of my money than what I had expected. I am thankful to ICICI Bank for having such a wonderful team. It boosts the confidence of a customer in a bank.
I must conquer my heartiest thanks and congratulate Ms. Puspita Mukherjee, Gurusaday Road branch, Kolkata-700019. She set an example of highest customer satisfaction standard and outstanding support in every possible way. I feel she is actually an asset to your organisation. I wish her all the best for her future. She always respects the customer as well as her work.
I must conquer my heartiest thanks and congratulation to your 5 Gorky Terrace branch Kolkata 700017.
Especially Mr Abishek Bera (privilege banker) Branch Banking, he set an example of highest customer satisfaction standard and outstanding support, sales and marketing ideas to sell different products. I feel he is actually an asset of your organisation, I wish him all the best for his future carrier.