Thank you ICICI Bank for helping me open an account within a short span of time. Your employee Mrs. Monisha of Edappally branch-Cochin has shown the high standard of service and professionalism, to clear all my doubts regarding banking with ICICI in a wonderful style. Further, she was very punctual and met the deadline well in time for activating the account. Further, she had given good advices on certain investment plans which I think, will be taken in a short while. Thank you ICICI Bank for providing such a wonderful service through your professional managers.
I could not help myself from writing this note.
And this note is just to mention about Ms. SIVARANJINI of Vyttila Branch, Ernakulam.
She is the best, bank personnel I have ever met. Her efforts and promptness in solving our issues was really something that any words I use to appreciate will not be as much. Her attitude revises the definition of Sincerity.
She is an asset for any company she works for.
I mark this feedback on behalf of my company.
Hi. Let me congratulate the ICICI Team on their excellent technology adoption, as a result of which, the number of times I have needed to walk into a branch has been reduced to a minimum. Having said that, every time I have walked into a branch, my experience has been nothing short of pathetic. The attitude of staff has been really callous, and their respect for the customer and his money seems to be minimal. However, I am writing this to bring to your attention, the excellent experience I had in the recently opened Ravipuram Branch. Ms. Sunitha who works at this branch provides excellent service every time I walk into the branch. Her positive attitude and customer focus has been excellent. Sunitha, keep up the excellent work! Your challenge will be to keep this level of customer focus up, when the branch work load and transactions go up.