This is to appreciate Ms Chandrima of HRBR layout branch Kammanahalli who always responds so well each time I go to take a DD. She processes fast and gives the printout in my hand. Ms. Chandrima always walks an extra mile and takes end to end ownership. Employee like her is a rare jewel. Hats off to your unfading quality service Ms Chandrima each time I come.
I am thankful to the ICICI Bank and its team for helping me refund the ATM fraud transaction done for my account. Appreciate the promptness of the officials in Kothanur village branch for guiding me on the dispute form and the constant assurance about my refund. Also, thankful to the Investigation and the Helpdesk team.
Appreciate the efforts taken by ICICI Bank, Kamanhalli, HRBR Layout Branch, Bangalore during the Demonetisation drive. You have taken care for making the exchange of OHD, deposit of OHD and withdrawal of new currency a breeze. I stood two days in the queue and the manner in which things are handled overall is extremely commendable and praiseworthy. The setting up of additional counters when required and helping Senior Citizens is very noteworthy. Take a bow everyone, including the Branch Managers, Employees and even lower level staff (who were giving water to customers standing). Wish you more success in days to come.