The new UX enabled for my account is awesome. I am thrilled that my exact need has been somehow interpreted by ICICI Bank. It is really easy to follow through and has good visual cues that help me quickly understand what I need to. I would like to thank the team working behind enabling this home screen for us. Thank you for consistently striving to understand our need and successfully serving us better. Although my initial salary account was with ICICI Bank, it changed later when I shifted jobs. However, I make it a point to transfer my entire salary every month to ICICI Bank and spend from ICICI Bank. One major reason being - all the accounts I transact with are stored in ICICI Bank. But the other reason is the easy and quick nature of traversing through the site and performing transactions. Thank you for providing an easy-to-use service.
This is the first time ever I am writing feedback on any online portal because of very small change in my online banking portal which brought a big smile on my face and that is instalment statement, which I believe, is an amazing new feature added to the credit card statement. It is a blessing for the people who love online banking. It was always very difficult to get a hold of EMIs paid and EMIs pending. Now it is just one click away. I am happy the way ICICI Bank team is making the customer experience so good.