m.icicibank.com

Do you access internet banking (m.icicibank.com) through your mobile phone?

 Yes
 No

How often do you access internet banking (m.icicibank.com) through your mobile phone?

 Once a week
 Once in 15 days
 Once a month
 Once in three months
 Once in six months

Which of the following transactions do you conduct using internet banking (m.icicibank.com) through your mobile phone?

 NEFT/ RTGS
 IMPS
 Credit Card Payment
 Pre-paid mobile recharge/ DTH recharge

Which of the following transactions do you conduct most frequently using internet banking (m.icicibank.com) through your mobile phone?

 NEFT/ RTGS
 IMPS
 Credit Card Payment
 Pre-paid mobile recharge
 DTH recharge

Do you need any assistance/ guidance from ICICI Bank for conducting any internet banking (m.icicibank.com) transactions through your mobile phone?

 Yes
 No

Of the options given below, which one is your preferred channel for banking?

 Internet Banking
 Mobile Banking

Do you use ICICI Bank's mobile banking application - iMobile?

 Yes
 No

Do you prefer using internet banking (m.icicibank.com) through your mobile phone over iMobile application?

 Yes (Prefer using internet banking - m.icicibank.com)
 No (Prefer using the mobile banking application - iMobile)

Which of the following features would you like to have on internet banking (m.icicibank.com) through your mobile phone?

 Fixed Deposit
 Recurring deposit
 IMPS