Service Request

We are committed towards fulfillment of our promise to you and your family. We are happy to share details of our Insurance Partners to offer you the best service quality and easy information access.

To know more about Grievance Redressal, Service Request, Claim Processing, please click the links below:

For General Insurance : ICICI Lombard General Insurance Company Limited

• Service Request: https://www.icicilombard.com/customer-support
• Grievance Redressal: https://www.icicilombard.com/grievance-redressal
• Claim Processing: https://classic.icicilombard.com/customer-support/selfhelp.html

ICICI Bank

• Service Request: https://www.icicibank.com/Personal-Banking/insta-banking/internet-banking/list-of-service-requests.page
• Complaint: https://www.icicibank.com/complaints/complaints.page

If you don’t receive a resolution that meets your expectation, you may approach the Grievance Cell of the IRDAI within 15 days through any of the following options:

• Call the IRDAI Grievance Call Centre (IGCC) on its toll free number: 155255
• Send an email to: complaints@irda.gov.in
• Register your complaint online at: http://igms.irda.gov.in
• Send a fax to: 91- 40 - 6678 9768
• Write to: Consumer Affairs Department,
  Insurance Regulatory and Development Authority,
  9th Floor, United India Towers, Basheerbagh,
  Hyderabad – 500 029, Telangana.