National Unified USSD Platform FAQs
What is the NUUP?
NUUP stands for National Unified USSD Platform. It is a mobile banking service provided by NPCI (National Payment Cooperation of India ) which works on USSD technology. Customers can access the mobile banking menu of ICICI Bank just by dialling the short code *99*44# from their mobile phone and initiate a transaction following the steps prompted on their screen.
How many Banks and telcoms are connected through NUUP network?
The list of banks and telcoms with NUUP is provided in the link given below:
I am getting the error “Invalid Command” or “Try again”?
It may happen due to below issues:
- Please check if your mobile operator is providing this service. You can get the list of the operators on NUUP by visiting http://www.npci.org.in/pro_pb.aspx
- If your mobile operator is in the list on NPCI website, the error may be due to a network error in your area. You can try initiating the transaction after sometime. In case the issue persists, please check with your mobile operator.
If I have any queries, where should I contact?
Please contact us at our 24-hour Customer Care.