My Money FAQs

What do I get with My Money from ICICI Bank?


  • A predictable financial future. You'll see a day by day   projection of your savings account balance after allowing for each bill to be paid, all the way to your next salary and beyond.
  • Alerts about balances, transactions, and bill reminders automatically delivered to your mobile phone or email.
  • Monthly budget goals for any or all of your categories.
  • Charts so you can understand your spending habits. For example, you can see how much you've spent dining out or at a particular restaurant no matter which account you used to pay for it.
  • Your spending automatically assigned to standard categories or to new categories you dream up. And you can train us how to categorise your way, so you'll have fewer and fewer adjustments to make as time goes by.
  • An easy method to record and keep track of what you buy with your cash.
  • Your choice of Windows and Macintosh browsers including Internet Explorer, Safari, and Firefox.
  • The ability to download your transactions to a file. For example, if you want to create your own specialised charts and graphs, open the file in Microsoft Excel.

What doesn't My Money from ICICI Bank do?


  • Import transactions - When you add your bank accounts, we gather up to 90 days worth of your previous transactions from those accounts. You can't import any transactions previous to that date, and you can't enter them manually either. We will continue to download and keep your transactions as long as you maintain your subscription to My Money from ICICI Bank.
  • Subcategories - Some people really want to track things like Auto (Fuel), Auto (Repair), and Auto (Wash) as separate categories so that they can see those totals either separately or rolled up into the master category name (Auto). Again, this is a level of detail that My Money from ICICI Bank doesn't track. Our purpose is to give you a tool that is a convenient introduction to finance that helps save time and money.
  • Paying bills or transferring money - You can't use My Money from ICICI Bank to transmit funds from one place to another.
  • Writing cheques - You can't use My Money from ICICI Bank to write or print cheques. However, you can enter cheques you've written to see how they'll affect your balance once they clear.
  • Reconciling - Reconciling is useful for matching up your paper chequebook register with the transactions on your bank statement. With My Money from ICICI Bank, you're seeing the bank transactions right on the screen. To match up your receipts with the bank transactions.

What can I do with My Money from ICICI Bank?


My Money from ICICI Bank is for you if you are just starting out on your financial journey. Or, maybe you've been on your financial journey for awhile, and you're finally ready to pay more attention. We designed My Money from ICICI Bank for you, too.

Which browsers does My Money from ICICI Bank support?


My Money from ICICI Bank supports the following browsers on the Microsoft Windows operating system

  • Internet Explorer 6, 7, and 8
  • Firefox 2 and 3
  • Safari 3

What is the free trial period for My Money from ICICI Bank?


First time My Money from ICICI Bank subscribers get a free 30-day trial for My Money from ICICI Bank. During this period the customer can use all the services offered by My Money from ICICI Bank.

What do I have to pay to avail of My Money from ICICI Bank services?


Post the free trial period, My Money from ICICI Bank subscription fee is Rs. 300 + Taxes, which will be debited annually from your account post the free trial.

Can I un-subscribe from My Money from ICICI Bank?


A user can un-subscribe from My Money from ICICI Bank by clicking on the 'un-subscribe' link in the logged in section. Once un-subscribed from the service, no subscription fee will be debited post un-subscription date.

If I want to subscribe for My Money from ICICI Bank after un-subscribing from the services once, can I do so?


Yes. However, the free trial period is only applicable for a first-time subscriber. In case of subscription after the free trial, the My Money from ICICI Bank subscription fee will be applicable on immediate basis.

How is my information protected in My Money from ICICI Bank?


We certainly understand any concerns you may have about the security of your information in My Money from ICICI Bank. My Money from ICICI Bank is part of ICICI Bank's Internet Banking facility and follows the same security features as the rest of the website to ensure security of your online transactions and confidentiality of your data.

How to unsubscribe from My Money from ICICI Bank?


Login to ICICIBank.com, Under 'My Accounts' section, click on 'My Money'. In the My Money from ICICI Bank tool, Click on 'Customize' tab on the top right corner. Click on the 'Cancel my ICICI Bank My Money account'.

How do my transactions get categorised?


We categorise transactions based on their payees. A payee is the description for a transaction. It could be:

  • The name of a store, utility, or person that you paid
  • The name of a business or person who paid you
  • A type of transaction, such as MONTHLY FEE
  • Just the word CHEQUE or DEPOSIT

The payees from your bank often have a lot of extra text at the end. Whenever possible, we'll suggest more intuitive names and categories for common payees.

What if I don't like the way my payees and categories are automatically cleaned up?


You can change categorization of transactions and also set categorization rules to categorize future transactions from same payee as per your preferences.

Why are some of my transactions marked "Uncategorised"?


If we don't recognise a payee, we'll ask you to assign a category yourself. We'll learn from that, too, and use that category for future transactions from that same payee.

But sometimes we can guess at the right category, so all you need to do is edit the payee if you want.

Why don't cheques get categorised?


You'll need to enter the payee and category on cheques that you've written by hand.

What is the purpose of the Dashboard page in My Money?


The Dashboard page provides an overview of all your accounts linked to ICICI Bank My Money. You can choose to include the required functionalities in this Dashboard by including the required widget from My Widgets.

What is a Widget?


Widgets, also referred as FinApps, are small Financial Applications that provide a specific functionality. Examples are Accounts, Net Worth Performance and Spending Analysis widgets that you could see in the Dashboard.

Where can I get more help?


You may click the Help icon in the top right corner of the page to get help related to the current page. You may also click the Help icon in the top right corner of each FinApp to get more details about that specific Widget.

Which accounts can be linked to My Money?


You may link different types of online accounts like Banking, Credit Card, Investments, Loans, Rewards, Insurance, Telephone, Bills, etc., if you have the internet credentials to log in to these sites.

How can I link an account?


To link an account, you can click the Link an Account option available in the header of My Money. You could find your bank, credit card, loan, investment, reward, and bill accounts by using a key word or popular account searches. You can then select and add the required accounts to ICICI Bank My Money.

Will my accounts get refreshed automatically?


Yes. The online accounts linked in My Money, which do not require any additional dynamic information for Multifactor Authentication (MFA), will get refreshed automatically on a regular basis. You need to refresh the MFA accounts manually, providing the required additional authentication.

How can I use my security device token for updating the accounts?


If the site where you hold the account expects you to enter a token value for additional authentication purposes, you need to provide that information in My Money every time you want to refresh the MFA accounts.

Where can I view the details of all my accounts linked to My Money?


You can view and update all your accounts linked to My Money in the Accounts page. You can click the required account to get more options to view the details and edit the account.

How do I provide the updated internet banking password for an account held with another financial institution?


You can change your internet banking user id and passwords, secondary passwords, etc., by accessing the Edit Credentials option in the Edit tab that appears when you click the required account in the Accounts page.

How do I see additional details for each of my accounts linked to My Money?


To see the details of your accounts, you can click on the Details tab that appears when you click "the account" in the Accounts page.

What should I do if I want to remove an account linked to My Money?


You can remove any account linked to My Money using the options available in the Edit tab that appears when you click the required account in the Accounts page. Under the Edit tab, there are options to hide, close or delete the account from My Money.

Can I view the trend analysis for specific accounts?


Yes. You can view the trend analysis by clicking the Trends tab that appears when you click "the account" in the Accounts page.

Can I view hidden accounts?


You can view the hidden accounts and closed accounts by selecting the appropriate filter available in the Accounts page, namely Hidden Accounts and Closed Accounts.

Can I view deleted accounts?


Accounts that are deleted cannot be accessed again. If required, they need to be linked again. In that case, it will still be treated as a new account and the historical information from the deleted account will not be made available.

How to view only specific accounts that I am interested in?


You can create a group with the required set of accounts and view only those accounts by filtering based on that account group. To create account groups, click Accounts Groups option under Manage tab in the toolbar, provide a name for that group, and include the required accounts.

How can I view transaction of any specific account?


You can view the transactions from the Transactions page. You can also view the transaction details from the Accounts page by clicking the Transactions tab that appears when you click the account in the Accounts page. You can choose the appropriate filter to view the transactions under a specific category or sub-categories under Expenses, Income and Transfers. You may also view the transactions for a specific period by choosing the required filter.

Can I print the transactions?


Yes. You can print the transactions from the Transactions page. You can click the Printer icon in the bottom of the page to get the transactions printed.

Can I export the transactions to a soft copy for my records?


Yes. You can export the transactions to MS Excel by clicking the Export Transactions icon in the bottom of the Transaction page.

How is the Net Worth calculation done?


The Net Worth is calculated by summing up all your asset values and deducting all your liabilities from it.

How can I know my current stocks prices?


You can view the current prices of your stocks by clicking the Holdings tab that appears when you click the investment account in the Accounts page.

Are the stock value provided in real time basis?


The values of the stock are close to real time and these are provided on best efforts basis only.

What should I do if my account is in an not-error state?


You can click the Exclamation icon to know more about the not-error and take the necessary action indicated in the message.

What do I do if a financial institution where I hold an account is not supported in My Money?


You can add a manual account by clicking the Add a manual account link in the flow invoked for linking an account.
You could also let us know so that the support can be built in the course of time. You may click the Email us link in the bottom of the page and provide the details regarding the required site that needs to be supported.

How does manual account option work?


When you create manual accounts, you need to manually add the transactions.

How can I receive notifications when the transactions are updated in my accounts?


To configure notification alert messages, you should click the Alerts option under the Manage tab. Alternatively, you can also access the Configure Alerts page from the Customize link available in the header. Email alerts will be sent to your designated email id.

How can I know if my Net Worth is increasing or decreasing?


You can view any increase or decrease in your Net Worth by accessing the Net Worth page under Accounts tab. Specific icons are present in that page to indicate whether there is increase or decrease in your Net Worth.

How can I manage my bills?


You can add your online accounts with different billers. In the Bills Reminder page available under the Accounts tab, you can see all the upcoming bills in one place and you can even mark a bill as paid if it is done through check or in person.

Can I track my monthly expenses under particular category?


Yes. You can access the Budget page under the Spends tab to analyze the transactions against various categories. You can track your monthly income & expenses. You can set up alerts to know when you exceed your budget goals. You can receive regular status reports by email to keep track of the spending.

How can I know category wise expense?


You can access the Spending Analysis page under the Spends tab to analyze the transactions against various categories.

How can My Money help me with my taxation?


You can access the Tax Planner page to estimate your tax.

Can I file my taxes from My Money?


No. My Money can help you to estimate your taxable income and calculate the taxes on best efforts basis. There is no option to file the taxes.