Insurance FAQs

Am I eligible for all the insurance benefits mentioned above?


Depending on the ICICI Bank Credit Card you hold, you are entitled to specific insurance coverage. Please refer to your Card page for details of the insurance plan available on your card.

Do I have to pay premium on the plan?


The insurance cover is available to you on a complimentary basis as a valued ICICI Bank Credit Card member. ICICI Bank will bear the premium on your behalf.

How do I file a claim?


The insurer for the cover is ICICI Lombard General Insurance Co. Ltd. Please call ICICI Lombard General on their toll-free number 1800 209 8888 to file a claim. Please quote your ICICI Bank Credit Card number while filing the claim.

How do I track the status of my claim?


The insurer for the cover is ICICI Lombard General Insurance Co. Ltd. You can track the claim filed with ICICI Lombard General on their toll-free number 1800 209 8888.

Will I enjoy benefits of the insurance plan as long as I hold the card?


Yes, benefits of the insurance plan would be available as long as you hold the card provided and the following conditions are complied with:

  • You have used your credit card at least once in the last 60 days prior to the unforeseen event.
  • The minimum amount due on your credit card is paid at all times.