ICICI Bank Referral Programme FAQs

1. What is the ICICI Bank Referral Programme?


The ICICI Bank Referral programme serves as a platform through which you can refer multiple ICICI Bank products/services to your family and friends. You can also view the status of your referrals and related rewards through your account online.

2. Do I need to be an ICICI Bank customer to make referrals?


No, the referral programme is open to anyone who wishes to recommend ICICI Bank products/services.

3. Are there any charges for registration?


No, there are no charges for registration.

4. How do I register and refer my friends?


To register, please visit www.icicibankrefer.com and click on the 'Register Now' tab at the top of the homepage. You will need to give us your details like name, email id, mobile number and will be able to login to the system with the help of your mobile number. You can refer your friends and family using your Facebook/email accounts.

5. Can I refer all the ICICI Bank products to my friends/family?


You can refer all the ICICI Bank products for which there is a referral programme active and running at the time of referral. To view the list of referral programmes, please click here.

6. When do I get my rewards for the referrals?


Each referral programme has different stages at which it rewards the referrer and/or the referred person. Please refer to the information given about each referral programme at www.icicibankrefer.com for details about the rewards.

7. What kind of rewards can I get by referring my friends?


Each referral programme has different rewards in the form of gift vouchers, discount coupons, etc. for the referrer and/or the referred person. Please refer to the information given about each referral programme at www.icicibankrefer.com for details about the rewards.

8. What happens if my friends/family do not use the ICICI Bank product I referred them for?


If the person you referred does not use the product, you would only be eligible for the rewards applicable for referring a person, if any. Rewards vary across the different product referral programme, please refer to the information given about each referral programme at www.icicibankrefer.com for further details.

9. What happens if my friend signs up for the product without using my referral?


If your friend signs up for the product without using your referral, you would not be eligible for any referral rewards.

10. If a person is referred by 2 people, who gets the credit?


If a person is referred by more than 1 referrer, the credit would go to the person whose referral link is used by the referred person at the time of signing up for the product.

11. Can i refer my friends through any other channels besides Facebook and e-mail?


No. Currently you can refer your friends only through Facebook and e-mail.

12. How do I login to my referral programme account?


You can login to your account with the help of your mobile number, and a Unique Reference Number sent to this number at the time of logging in.

13. How secure are my personal details?


Your personal details are secure with us and will not be shared with anyone.

14. How do I login if I change my mobile number?


Please visit www.icicibankrefer.com click on the 'Refer Now' tab at the top of the homepage, and then select the 'Change Mobile Number' link to change your mobile number. Your entire referral history would be carried forward to the new number once you complete the process.

15. If someone finds out my mobile number, can they access my ICICI Bank account/loan account?


No.

16. What if I do not get an OTP when I enter my mobile number?


There might be connectivity issues or a temporary bug in the system. Please try again after some time. In case you are still not able to login, please contact us at refer@icicibank.com.

17. Can I create 2 referral accounts with the same mobile number?


No, you can have only one referral account against a mobile number.

18. Where can I view the status of all my referrals?


After logging in, you can visit the 'Dashboard' section to view the status of your referrals.

19. Are the status of my referrals updated on a real-time basis?


The details of persons you refer are updated instantly. However, the status of whether the referrers are converted as ICICI Bank customers would be updated after the process is completed.

20. Where can I view the referral rewards I have won?


You can view your referral rewards in the 'Dashboard' section, after you log in.

21. Can I link multiple Facebook accounts to my referral account?


No, you can only link only one Facebook account to your referral account.

22. Can I change the Facebook account linked to my referral account?


When you link your Facebook account to your referral account for the first time, or if there is a Facebook account already logged-in that is automatically used by the referral programme, you would be given a chance to change to another Facebook account before you make any referrals. Once you make a referral with a Facebook account, you cannot change the Facebook account.

23. I recently added a friend on Facebook but his/her name is not displayed in my Facebook friendlist. What do I do?


Please click on the 'Refresh' link present above your Facebook friend list.

24. Can I import emails from any email provider apart from Gmail?


No, currently you can only import email ids from Gmail. If you do not have a Gmail account, you can manually add the email ids of the people you wish to add to the address book in your referral account.

25. How do I refer people whose email addresses are not in my address book?


You can manually add the email ids of the people you wish to add to the address book in your referral account, and refer them.

26. Can I link multiple Gmail ids to my referral account?


No, you can only link one Gmail id to your referral account. When you link your id for the first time or if there is a Gmail id already logged-in when you try to link your accounts, you would be given an opportunity to change the Gmail id before you make any referrals. Once you import addresses from your Gmail id, you cannot change the Gmail id.

27. Can I change the Gmail id linked to my referral account?


When you link your id for the first time or if there is a Gmail id already logged-in when you try to link your accounts, you would be given an opportunity to change the Gmail id before you make any referrals. Once you import addresses from your Gmail id, you cannot change the Gmail id.

28. I recently added a friend to my Gmail address book, but his/her name is not displayed in my Gmail list. What do I do?


Please click on the 'Refresh' link present above the Gmail address book in your referral account.

29. I already referred a product to a friend a few days ago. Can I remind him about the referral?


Currently you cannot remind a friend using our system.

30. I want to refer multiple products to a friend but the system is not allowing me to do so. Why?


You can refer only two products to a friend on any day. Please come again to refer more products.