Forgot Password? Get User ID?
How Can We Help You?
Find relevant answers to most of your queries here.
Submit your request/query.
Check FAQs, raise Service Request, share compliments or raise complaints
Locate our branches and ATMs.
Earn PAYBACK Points Every time You Spend
The ICICI Bank Unifare Mumbai Metro Credit Card ensures that you earn PAYBACK Points every time you swipe your card for travel, shopping, dining or watching movies. PAYBACK is India's largest and one of Europe’s most successful multi-partner loyalty programmes.
Here’s how you earn PAYBACK Points:
- Earn 2 PAYBACK Points on every ₹100 spent, except for fuel purchases
- Earn 4 PAYBACK Points on every ₹100 spent on Auto Recharge transactions
You can earn PAYBACK Points from PAYBACK partners by quoting your linked mobile number or by using your PAYBACK card. The reward points you earn get accumulated with PAYBACK every month. For more information, please visit www.payback.in.
You can redeem your PAYBACK Points against a wide range of gifts ranging from fashion to fragrances, dining to holidays, home entertainment to hi-tech gadgets, and much more.
Simple ways to redeem your PAYBACK Points:
- To redeem your PAYBACK Points for rewards, please call the PAYBACK Customer Care on 1860-258-5000* or place an online request for redemption on www.payback.in. You will receive the reward of your choice within 10 working days.
*Standard call charges apply.
Discounts on Dining with Culinary Treats
The finest dining experiences now come with equally impressive savings. Save a minimum of 15% on your dining bill at over 2,500 participating restaurants spread across 12 major cities with the ICICI Bank Culinary Treats programme.
For more information, please visit www.icicibank.com/culinarytreats.
Fuel Surcharge Waiver
2.5% fuel surcharge waiver can be availed on fuel transactions of maximum ₹ 4,000 at HPCL pumps when the Card is swiped on ICICI Bank terminals.
Security of Chip and PIN
Our credit cards come with an embedded microchip which provides additional security against counterfeiting and duplication of card.
- The new chip cards have an extra layer of security in the form of a Personal Identification Number (PIN).
- You will be required to enter your PIN on the terminal for transaction at merchant outlets.
- This PIN is not required for online transactions. Please register your card for 3D Secure (Verified by VISA/ MasterCard Secure Code) on our website for online transactions.
Exclusive Offers from MasterCard
MasterCard Moments is an exclusive program specially created for MasterCard cardholders. At the heart of this program is a host of exceptional experiences designed to inspire and enrich the lives of MasterCard cardholders. For more details, visit www.mastercardmoments.com
Explore the power of simpler and smarter banking. Bank online with over 250 services
Bank on the go with our Mobile Banking services. Download app or use SMS
Pockets by ICICI Bank
VISA powered Universal payment wallet. Download today
Bank 24/7 through a widespread network of over 4,850 branches and 13,917 ATMs