ATM cash withdrawals

  • Please ensure that the ATM displays VISA / Master Card , VISA PLUS.
  • Insert your card in the specified slot and select the language.
  • Enter your 4 digit ATM PIN.
  • Select the relevant option (Withdrawal / Balance enquiry)
  • Select the type of Account as "Checking / Current" or “Credit” option. (The Savings option does not link to the VISA network and hence transaction would not be successful)
  • The ATM will process the request and
    1. Dispense cash in local currency.
    2. Display the available balance.
  • When asked for a receipt, press Yes/No.
  • Do not forget to collect your card (and receipt if applicable) after the transaction.

Please Note: Some of the ATM acquirers charge an additional ATM fee commonly know as ATM surcharge fee/ATM access fee. Please check this before usage, also most of the ATMs are enabled to display/ dispense* amount in local currency of the country.


*If local currency is other than the currency loaded on your Travel Card than it may attract a cross conversion fee/ Mark up fee of 3.5% plus service tax on the transaction amount.