Internet Banking Login
Forgot Password? Get User ID?
iMobile app - Always keep your bank with you.
Pockets Wallet App - for exciting cashback offers
Get In Touch
Offer Zone Rates & Charges
How Can We Help You?
Find relevant answers to most of your queries here.
Submit your request/query.
Check FAQs, raise Service Request, share compliments or raise complaints
Locate our branches and ATMs.
Personal ›Cards ›Travel Cards ›Choose Your Travel Card ›ICICI Bank Multicurrency Travel Card ›Do's and Dont's
ICICI Bank Multicurrency Platinum Travel Card - Do's and Don'ts
- Some of the ATM acquirers charge fees for transaction at their ATM. Please check this before usage.
- While withdrawing cash at ATMs please select ‘Credit/Checking’ as an option when the ATM machine prompts for the type of Card/Account.
- Most ATMs have the facility to check the balance and withdrawal option in the local currency other than base currency. Hence, there can be cross conversion charges applicable if such options chosen.
- SMS alert facility is available only for Indian GSM/CDMA mobile phone numbers. To receive alerts while abroad, you need to have International roaming facility on your number.
- If you happen to lose your card, report the loss by calling our Customer Care immediately.
- Do not transact with your Travel Card for making purchases via Telephone/Mail or in any other ‘card not present’ situation. Do not use your Travel Card for pre-authorisation / initiating a rental at the time of checking-in at hotels.
- Please do not refresh/close the window while the transaction is in process during online transactions.
- Please do not share your ATM PIN, Web PIN or any other information related to your Travel Card to anyone, also do not write such information anywhere on your card or on any document.
- Do not keep your replacement card along with primary card for safety reasons.
- Please do not use your card on merchant outlets that opt for DCC - (Dynamic Currency Conversion) option at the time of settlement of your bills while swiping Travel Card.
- Please ask the merchant to settle the transaction in the currency loaded on your Travel Card.
Explore the power of simpler and smarter banking. Bank online with over 250 services
Bank on the go with our Mobile Banking services. Download app or use SMS
Pockets by ICICI Bank
VISA powered Universal payment wallet. Download today
Bank 24/7 through a widespread network of over 4,850 branches and 13,859 ATMs