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Forex Prepaid Cards Benefits
Ease of Usage
Load your Forex Prepaid Card and use it for making purchases at various merchant outlets and for making payments towards online transactions.
How to make payment at Merchant Outlets
How to do online/ e-commerce transactions
How to do ATM Cash withdrawals
Superior security through 3D Secure and CHIP & PIN technology
Secure your online payments with the new 3D Secure authentication enabled on ICICI Bank Forex Prepaid Card. 3D Secure provides you additional security through a simple checkout process that confirms your identity when you make payments.
Buy/Reload/Refund Online* through Internet Banking or iMobile app
Buy your Forex Prepaid Card from the comfort of your home and get it delivered to your doorstep.
Moreover reloading or refunding is just a click away no matter where you are. To know the process, click here.
24*7 online service through ‘Self Care Portal’ login
No need to visit a branch or call Customer Care. Now sit back and manage all your Forex Prepaid Card services at one-stop through ‘Self Care Portal’. Self-Care Portal helps you to monitor spends, block/ unblock of card, reset ATM PIN, Wallet to Wallet transfer and much more.
Click here to login to the portal
Exciting offers and discounts at your favourite destination
Visa Offers:
Amazing discount on dining, shopping, stay and much more while traveling overseas with your ICICI Bank Forex Prepaid Card.
Free Replacement Card in the kit
Your ICICI Bank Forex Prepaid Card (except Multicurrency variant) kit comes with a free Replacement Card along with the Primary Card. If you happen to lose/ damage the Primary Card, you can easily activate the Replacement Card.
Simply call up ICICI Bank Customer Care or the 24X7 International toll-free numbers to activate and transfer the balance on the Secondary Card. The ATM/ POS PIN is already available in the Forex Prepaid Card Kit. In case you have forgotten or misplaced your PIN, it can be generated through Self-Care portal or by calling Customer Care.
Wallet to Wallet Transfer on Multicurrency Forex Prepaid Card
Unsure of the amount to be loaded in each currency wallet while travelling to different countries? No need to worry anymore. Now transfer funds easily and instantly from one currency wallet to another by logging into Self Care Portal.
Duty Free shopping at Indian airports
While returning from an international trip, use the balance currency on your Forex Prepaid Card at Duty Free stores to grab those last-minute souvenirs for your loved ones. This facility is enabled across all Indian airports.
Free Comprehensive Travel Insurance
The ICICI Lombard Comprehensive Travel Insurance policy is designed exclusively for ICICI Bank Forex Prepaid Card customers, travelling overseas to provide them 360 degree protection during their international journeys.
| Personal Air Accident Cover - Death only. | ₹10,00,000 | 1800-209-8888 |
| Missing of Connecting International Flight During Transit | USD 300 | |
| Loss of Travel Documents (Passport, Visa, Tickets) | USD 500 | |
| Plane Hijacking | Up to USD 3,000 | |
| Delay in Receipt of Checked Baggage | USD 300 | |
| Lost Card Liability Insurance Cover | ₹2,00,000 | ICICI Bank Customer Care |
| Counterfeit Card Liability Insurance Cover | ₹2,00,000 |
Emergency Travel Assistance
Get free emergency cash delivery services, and other concierge services during your international travels. Please note that some of these services might be chargeable.
| Assistance services | Get in touch with |
|---|---|
| Emergency cash delivery – up to USD 2000 | ICICI Bank Customer Care Number |
| Lost passport/lost luggage assistance | +91 22 67872061 |
| Emergency medical assistance | |
| Embassy referrals | |
| Emergency message transmission | |
| Medical service provider referrals | +91 22 67872062 |
| Mortal remains management and repatriation | +91 22 67872063 |
| Pre-Trip Information Services | +91 22 67872064 |
For more information about the services offered, please contact Europe Assistance hotline number - +91 22 67872061
GCAS Customer Assistance
24 hour GCAS service is a paid service provided by VISA for ICICI Bank VISA Multicurrency Forex Prepaid Card holders. The customers can avail this service in case of an emergency, lost/ stolen Card or to acquire miscellaneous information overseas, at applicable charges.
Services available:
- Miscellaneous Customer Service Inquiries - USD 5
- Lost/ Stolen Card Reporting - USD 35
- Emergency Cash Assistance - USD 175
These services are available at the following Toll Free numbers:
| Austria: 0800-293-084 | Canada: 1-866-639-1911 | France: 0800-904-349 |
| Germany: 0800-182-2891 | Hong Kong: 800-900-782 | Japan: 00531-440-022 |
| Singapore: 800-4481-250 | United Kingdom: 0800-169-5189 | United States (except Hawaii): 1-866-765-9644 |
| Any other part of the world: 61-2-92513704 | ||
