Register for 3D Secure PIN

3D Secure is a service that allows you to generate a 6 digit PIN to protect your debit card when you shop online, giving you added reassurance that only you can use your debit card. Know More.

Use a secure web browser

Look for an "s" after the "http" in the web page address or URL of the online store you are visiting.

Keep your 3D Secure PIN secret

Please do not disclose your 3D Secure PIN to anyone.

Use the internet to compare between shops before buying online

Compare products and prices before you buy - click around to find your item at the best price. In case you are shopping on a new merchant website, we would recommend you to do a background check of the merchant.

Protect your card details

Only give your debit card details when making purchases. Never reveal them for any other reason.

Check delivery and return policies

Before completing an online transaction, read the delivery and return policies on the online store's home page. Find out if you can return items and who bears the cost.

Never send payment information via email

Information that travels over the internet (such as email) is not fully protected from being read by outside parties. Most reputable merchant sites use encryption technologies that will protect your private data from being accessed by others as you conduct an online transaction.

Keep a record of your transactions

Just as you save store receipts, you should keep records of your online purchases. Back up your transaction by saving and/or printing the order confirmation.

Review your monthly account statement thoroughly

Monitor your monthly statements, especially after an overseas trip. Check all transactions, even the small ones, because criminals test out stolen accounts by buying inexpensive items rather than large ones.

Immediately report suspicious activity to prevent any possible additional fraud from occurring. Promptly notify us of any suspicious email activities.

Only open and respond to emails that pass some basic tests*

  • Is the email from somebody you know?
  • Have you received emails from this sender before?
  • Were you expecting email with an attachment from this sender?
  • Does email from this sender with the contents described in the subject line and the

Recommended Cards For you

Coral+ Debit Cards

Sapphiro Debit Cards

Rubyx Debit Card

Coral Paywave Contactless Debit Card

Popular FAQs

What should I do if my Debit Card is not working?
If you are unable to transact on your debit card, you may call our Customer Care between 7:00 a.m. and 9:00 p.m. from your registered mobile number. To know the local Customer Care numbers, please click here.
Is there any fees for using my Debit Card for retail or online transactions?
No. There is no fee for using your debit card for retail or online transactions. However, under certain merchant categories like railways and fuel, a fee may be levied by the merchant on every purchase.
To know international debit card transaction charges, please click here.
Can I use my Debit Card to pay online?
Currently your Debit Card can be used to make purchases from online merchants who have the Verified by Visa/ MasterCard SecureCode certification displayed on their web site.

Scroll to top

arrow