Priority pass
PRIVILEGES
    Your privileges include the following:
  • Personalised membership card to access over 600 airport lounges across the world
  • Unlimited complimentary lounge visits for you and your accompanying guests
  • Comfort of luxurious VIP airport lounges regardless of the class or airline you fly with, or whether or not you are a member of an airline frequent flyer club
  • Complimentary refreshments and snacks
  • Access to facilities like phone, fax machines, email, internet access and even conference rooms
  • Entertainment facilities
  • For the most updated lounge information, please log on to www.prioritypass.com.
TERMS & CONDITIONS
  • Priority Pass is an independent airport lounge access programme that allows access to affiliated airport lounges globally with a valid Priority Pass card.
  • Membership to the Standard Tier of the Priority Pass programme is provided to ICICI Bank Diamant Credit Card Members on a complimentary basis.
  • ICICI Bank Diamant Credit Card Members shall not be liable to pay the charges for individual lounge visits. The lounge charges waiver shall be subject to change at the discretion of ICICI Bank and applicable lounge charges shall be communicated in advance by updating the same on www.icicibank.com
  • When presenting the Priority Pass card on entering the lounge, lounge staff will take an imprint of the card and issue a 'Record of Visit' voucher to the Card Member or make a log entry. Some lounges have electronic card readers, which will take the Card Member's details off the magnetic strip on the reverse side of the Priority Pass card. Where applicable, the Card Member must sign the 'Record of Visit' voucher, which will also reflect the exact number of accompanying guests, if any, but does not show any per person per visit charge.
  • While it is the responsibility of the lounge staff to ensure a voucher imprint/log is made of the Priority Pass card, the Card Member is responsible for ensuring the 'Record of Visit' voucher/log correctly reflects their own usage and that of any guests at the time of using the lounge. Where applicable, the Card Member is responsible for retaining the Card Member's copy of the 'Record of Visit' voucher presented to him/her at the lounge.
  • ICICI Bank will at no time provide a proof of the lounge visit.
  • Usage of each individual Priority Pass lounge shall be governed by its own Terms and Conditions.
  • The Bank is not responsible for the quality of service provided within any of the lounges.
  • The Priority Pass facility shall be available to the Card Members on the condition that the ICICI Bank Diamant Credit Card continues to remain valid and in good standing.
  • The Card Member’s Priority Pass card shall be blocked if the ICICI Bank Diamant Credit Card is blocked on account of any fraud/default.
  • ICICI Bank Diamant Credit Card Members shall be liable to present his duly signed Priority Pass card in order to gain entry into any of the lounges within the Priority Pass network. The Credit Card will not be accepted as substitute for the Priority Pass card.
  • Presentation of a blocked Priority Pass card at the lounge shall not be entertained.
  • The Priority Pass card is not a payment card nor is it proof of credit worthiness and attempts to use it as such could constitute fraud.
  • Lost, stolen or damaged Priority Pass cards are to be notified immediately to ICICI Bank.
  • The Card Member should intimate ICICI Bank immediately upon loss of his Priority Pass card to facilitate blocking of the same. ICICI Bank is not liable for any charges on Priority Pass card between the time of loss of Priority Pass card and reporting of the same to ICICI Bank.
  • The Priority Pass officials are not bound to announce flights and the ICICI Bank shall not be held liable Card Member/accompanying guests missing flights while in the lounge.
  • ICICI Bank shall not be held liable for any loss in possessions by the Card Member while within the lounge.
  • The Priority Pass card is not transferable and is valid up to the date of expiry mentioned on the card or until such time as the Card Member’s ICICI Bank Diamant Credit Card is valid. Any lounge visits made by a Card Member using an invalid card, including any guests, shall be charged to the Card Member.
  • The Card Member must abide by the rules & regulations of each participating lounge.
  • Access to the lounge may be restricted on account of space constraints and will be the discretion of the lounge operator.
  • Participating lounges may choose to enforce a maximum stay period, beyond which the Card Member may be charged. Participating lounges may reserve the right to enforce a maximum stay policy (usually 3-4 hours) to prevent overcrowding. This is at the discretion of the individual lounge operator who may impose a charge for extended stays.
  • Participating lounges have no contractual obligation to announce flights and the Priority Pass group of companies shall not be held liable for any direct or indirect loss resulting out of any Card Member and/or accompanying guests failing to board their flight(s).
  • The provision of free alcoholic drinks (where local law permits) is at the discretion of each lounge operator and in some cases may be limited. In such cases the Card Member is responsible for paying any charges for additional consumption direct to the lounge staff. (Refer individual lounge descriptions on www.prioritypass.com for details.)
  • Telephone facilities (where available) vary from lounge to lounge and are provided at the lounge operator's discretion. Free usage is normally limited to local calls only. Fax, Shower, Internet and Wi-fi charges (where applicable) are at the discretion of each lounge operator and the Card Member is responsible for paying these direct to the lounge staff.
  • Admittance to lounges is strictly subject to Card Members and any guests being in possession of a valid flight ticket for the same day of travel. Airline, airport and other travel industry employees travelling on reduced-rate tickets may not be eligible for access. Outside the US, flight tickets must be accompanied by a valid boarding pass for a departing flight, i.e. outbound passengers only. Please note some lounges in Europe are located within designated Schengen areas of the airport which means that access is only provided to these lounges if members are travelling between Schengen countries. (Austria, Belgium, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Italy, Latvia, Lithuania, Luxembourg, Malta, The Netherlands, Norway, Poland, Portugal, Slovakia, Slovenia, Spain, Sweden and Switzerland.)
  • Admittance to lounges is subject to Card Members and any guests (including children) behaving and dressing (no shorts allowed outside of the USA) in an orderly and correct manner. Any infants or children causing upset to other users' comfort may be asked to vacate the lounge facilities. The Priority Pass group of companies is not liable for any loss suffered by the Card Member and any guests where a lounge operator has refused admission because the Card Member and/or guests have not complied with these conditions.
  • All participating lounges are owned and operated by third party organisations. The Card Member and accompanying guests must abide by the rules and policies of each participating lounge/club. Access may be restricted due to space constraints but this will be wholly at the discretion of each individual lounge operator. The Priority Pass group of companies has no control over the facilities offered, the opening/closing times or the personnel employed by the lounges. The administrators of Priority Pass will use every endeavour to ensure the benefits and facilities are available as advertised, but the Priority Pass group of companies does not warrant nor guarantee in any way that said benefits and facilities will be available at the time of the Card Member’s visit. Neither is the Priority Pass group of companies liable for any loss to the Card Member, or any accompanying guests, arising from the provision or non-provision (whether in whole or in part) of any of the advertised benefits and facilities. All accompanying children (where permitted) will be subject to the full guest fee unless otherwise stated in the lounge listing.
  • ICICI Bank shall remain indemnified from any liabilities/damages/costs associated with the injury/death of any member or damage/destruction of any property arising out of use of any lounge.
  • The Priority Pass programme is offered by Priority Pass (A.R) Limited. ICICI Bank is not responsible for the goods/services obtained/availed at the airport lounges.
  • Any dispute or claim regarding the goods and services or offers must be resolved by the Card Member/s with Priority Pass Ltd. directly without any reference to ICICI Bank. The Priority Pass programme is governed by its specific Terms and Conditions and Card Members must refer to the same.
  • In addition to these Card Member rules and regulations, the Card Member shall be bound by the Terms and Conditions prescribed by the respective lounge operators and Priority Pass Limited.
MasterCard lounges
PRIVILEGES
    Enjoy peace and quiet and a host of comforts while you wait for your flight at Clipper and Plaza airport lounges at Delhi, Mumbai, Kolkata and Chennai.
    City Merchant Name Terminal Int'l/ Domestic Location (Floor) Landmark
    Bangalore Above Ground Level T3 International Departures Second Floor Located in Departure Area (After Security Check). Above Malgudi Restaurant
    Mumbai Clipper Lounge T2 International Departures Level 3 Located at Departure Area (After Security Check) Opposite Boarding Gate 85
    Mumbai Carnation Lounge 1C Domestic Departures Second Floor Located at Departure Area (After Security Check) Opposite Boarding Gate A2
    Kolkata Clipper Lounge T2 Domestic Departures First Floor Located in the Departure Area (Before Security Check) Behind A Land
    Cochin Clipper Lounge   Domestic Departures Ground Floor Located in Departure Area (Before Security Check)
    Chennai Travel Food Service   International Departures First Floor After Security Check. Near Gate Nos 11
    Hyderabad Plaza Premium Lounge   International Departures E Level Located Near Gate 32A
    Delhi Plaza Premium Lounge T1 (D) Domestic Departures First Floor After Security Check. Left hand side of Mezzanine Level
    Delhi Plaza Premium Lounge T3 Domestic Departures Mezzanine Follow “Lounges” sign from ground floor. Take escalator on your right
    Delhi ITC Green Lounge T3 International Departures Third Floor After Security Check. Next to Plaza Premium Lounge
TERMS & CONDITIONS
  • The program is applicable in select Clipper Lounges in India.
  • Access at the lounge would be given upon successful authorization of the MasterCard card on the electronic terminals placed at the lounge
  • Eligible cardholders will get access to the lounge, and food & beverages as applicable under the agreement between MasterCard and the lounge. Cardholder is advised to check what services and facilities are covered in the MasterCard Lounge access program
  • An authorization for an amount (Rs 25/-) will be taken on the card for validation purposes only and it will not be charged to cardholder's account. At select lounges you will be asked to handover your boarding pass, which will be scanned and handed over back to you.
  • Program is open only for card holders carrying a valid MasterCard card issued in India. Only one entry per cardholder will be permitted.
  • The program is applicable till 31st Dec 2014.
  • The program can be modified, amended, changed or revoked anytime by MasterCard without prior intimation.
  • The access to lounge will be available on first come first serve basis.
  • Any cardholder queries / complaints may be referred to MasterCard For You (You can access this service by calling 'MasterCard For You' toll free helpline 1800-102-6263 or sending an SMS to 56263. SMS MCINameMessage to 56263 and MFY representative will call you back
  • Neither MasterCard nor any of its subsidiaries or affiliates nor MasterCard's member banks nor any of their respective subsidiaries or affiliates (collectively the "Promoters") assume any responsibility for the products or services offered at the participating lounge. The products and services are sold or licensed or provided solely by the Merchant and the Promoters accept no liability whatsoever in connection with the products and services.
  • Merchant reserves the right to withdraw the offer any time without prior notice.