Forgot Password? Get User ID?
How Can We Help You?
Find relevant answers to most of your queries here.
Submit your request/query.
Check FAQs, raise Service Request, share compliments or raise complaints
Locate our branches and ATMs.
Savings and Benefits
REWARDS POWERED BY PAYBACK
PAYBACK is India's largest multi-brand loyalty programme. Your ICICI Bank Credit Card entitles you to earn PAYBACK Points on your transactions.
You not only earn PAYBACK Points when you use your ICICI Bank Credit Card, but also earn additional points from PAYBACK Partner Brands for the same purchase. PAYBACK Partner Brands include Big Bazaar, MakeMyTrip.com and HPCL among others, comprising of over 3,000 outlets and more than 50 online partners.
PAYBACK Points can be redeemed for over 600 unique rewards from the PAYBACK catalogue, in-store or online at a PAYBACK Partner Brand. With your ICICI Bank Credit Card and PAYBACK, shopping is truly rewarding!
- Earn 4 PAYBACK points on every ₹ 100 spent on dining, groceries and at supermarkets
- Earn 3 PAYBACK points on every ₹ 100 spent on online transactions
- Earn 2 PAYBACK points on every ₹ 100 spent on other transactions (except fuel)
- Buy 1 ticket and get the other ticket free any day of the week, through www.bookmyshow.com
- Get up to 2 free tickets per month valued at up to Rs.250 per ticket.
- Successful booking is on first come first serve basis and is subject to daily stock availability.
- To book your movie ticket and for detailed Terms & Conditions, please click here.
- Save a minimum of 15% on your dining bill at participating restaurants through the ICICI Bank Culinary Treats programme.
- For more detail please visit www.culinarytreats.com
- You can also download the ICICI Bank Culinary Treats mobile app from Apple iStore or Google Play.
Chip and Pin Security
Our Credit Cards come with an embedded microchip which provides additional security against counterfeiting and duplication of cards.
- The new chip cards have an extra layer of security in the form of a Personal Identification Number (PIN)
- You will be required to enter your PIN on the terminal for transactions at merchant outlets
- To know more about Chip and PIN security, please click here
- This PIN is not required for online transactions. Please register your card for 3D Secure (Verified by VISA / American Express SafeKey) on our website for online transactions
Savings on Fuel Transactions
Save 1% on fuel surcharge every time you refuel - The offer is valid on a maximum spend of ₹ 4000 per transaction at all HPCL pumps.
Explore the power of simpler and smarter banking. Bank online with over 250 services
Bank on the go with our Mobile Banking services. Download app or use SMS
Pockets by ICICI Bank
VISA powered Universal payment wallet. Download today
Bank 24/7 through a widespread network of over 4,850 branches and 13,882 ATMs