Forgot Password? Get User ID?
How Can We Help You?
Find relevant answers to most of your queries here.
Submit your request/query.
Check FAQs, raise Service Request, share compliments or raise complaints
Locate our branches and ATMs.
Feature and Benefits
Rewards Powered by PAYBACK
Earn 2 PAYBACK points on every ₹ 100 spent for all retail purchases except fuel. Your points are easily redeemable for attractive products through PAYBACK, India's largest multi-partner coalition loyalty programme.
To know more about PAYBACK points, listed partners, redemption process and other details, please visit www.payback.in or email at firstname.lastname@example.org or call the PAYBACK contact centre on 1860-258-5000.
Now you can also redeem your PAYBACK points by calling the ICICI Bank 24-hour Customer Care.
Security of Chip and Pin Card
Our Credit Cards come with an embedded microchip which provides additional security against counterfeiting and duplication of cards.
- The new chip cards have an extra layer of security in the form of a Personal Identification Number (PIN)
- You will be required to enter your PIN on the terminal for transactions at merchant outlets
- To know more about Chip and PIN security, please click here
- This PIN is not required for online transactions. Please register your card for 3D Secure (Verified by VISA/MasterCard SecureCode) on our website for online transactions
₹ 99 Annual Fee Savings
Here's the smart way to enjoy maximum benefits without having to pay for it! Just ensure that you spend ₹ 50,000 or more annually on your Card and the Annual Fee for the subsequent year shall be reversed.
Fuel Surcharge Waiver
1% fuel surcharge waiver can be availed on fuel transactions of maximum ₹ 4,000 at HPCL pumps when the Card is swiped on ICICI Merchant Services swipe machines.
The finest dining experiences now come with equally impressive savings. Save a minimum of 15% on your dining bill at over 2,500 participating restaurants spread across 12 major cities with the ICICI Bank Culinary Treats programme.
For more information, please visit www.icicibank.com/culinarytreats.
Wine, dine and unwind with great offers from luxury hotels, restaurants, lifestyle stores, spas. Moreover, when you travel abroad there is a dedicated Global Emergency Assistance Service provided by Visa for reporting loss of card, emergency card replacement, emergency cash advance or for other enquiries that you may have. For updated details on all privileges and for a list of contact numbers please visit www.visaplatinum.com
MasterCard Moments is an exclusive program specially created for MasterCard cardholders. At the heart of this program is a host of exceptional experiences designed to inspire and enrich the lives of our MasterCard cardholders. For more details, visit www.mastercardmoments.com
Explore the power of simpler and smarter banking. Bank online with over 250 services
Bank on the go with our Mobile Banking services. Download app or use SMS
Pockets by ICICI Bank
VISA powered Universal payment wallet. Download today
Bank 24/7 through a widespread network of over 4,850 branches and 14,164 ATMs