Forgot Password? Get User ID?
How Can We Help You?
Find relevant answers to most of your queries here.
Submit your request/query.
Check FAQs, raise Service Request, share compliments or raise complaints
Locate our branches and ATMs.
Customer Grievance cell only for Business correspondent model under rural Banking
For any grievance related to Deposits, Credit cards, Loans etc, please Click here.
"Customers' notices regarding the services provided by the Business Correspondent (BC) in relation to the products of ICICI Bank being offered through the BC, and communications/complaints in relation to any act of omission or commission by the BC in respect of the above-mentioned services provided by the BC or in relation to the conduct of the BC / BC Agent in this regard should be in writing and must be sent to:
Relationship Manager(RM), where RM's name and contact number is prominently displayed at each CSP
In case of no reply or response within 15 days please forward your communication /complaint to
Santi Deep Sahoo
ICICI Bank Limited,
ICICI Bank Tower,
Regional office plot No. 12 Gachibowli
Hyderabad, Telangana - 500032
Incase of no revert within 15 days please forward your communication/ complaint to
Mr. Vinayak M More
ICICI Bank Ltd, Corporate Head Office
ICICI Bank Towers, Bandra-Kurla Complex
Mumbai - 400051
Email Id: firstname.lastname@example.org
Such notices will be replied to within 15 days of the date of receipt of the same by ICICI Bank at the above-mentioned address. In case the customer is not satisfied with the response from the Bank, customers will be provided the option of approaching the Banking Ombudsman (BO). Click here for the contact details of the Banking Ombudsman officers.
Explore the power of simpler and smarter banking. Bank online with over 250 services
Bank on the go with our Mobile Banking services. Download app or use SMS
Pockets by ICICI Bank
VISA powered Universal payment wallet. Download today
Bank 24/7 through a widespread network of over 4,850 branches and 13,917 ATMs