Only essential services @ Branches available
Dear Customer,

At ICICI Bank, the safety and well-being of our customers, employees and partners is of utmost importance to us. In view of the recent outbreak of COVID-19 (Coronavirus), increased precautions are being taken regularly to control any further spread.

We, at ICICI Bank, are committed to serve you and your banking partners in every possible manner. Our Digital Solutions; iMobile, InstaBIZ, Pockets and Internet Banking are equipped with 300+ services, which you may need while you stay safe at home. We believe that with such an array of Digital Services at your disposal, you may hardly find any reason to visit our branches.

In view of our commitment towards uninterrupted banking services, we have taken incremental precautionary steps. W.e.f. March 23, 2020, our branches shall now be operational to extend only essential banking services with reduced branch timings and reduced staff.

Please note the revised Branch Timing: Monday to Saturday: 10:00 a.m. to 02:00 p.m. (Closed on 2nd / 4th Saturdays and on Sundays). To view the list of open branches - Click here.

Essential Branch Services We would be constrained to provide only the following essential services at our branches from March 23, 2020 till the situation returns to normalcy.
 
Banking Services Easy Digital Options
Remittances: Funds Transfer, RTGS & NEFT Kindly avail through our Mobile App (iMobile/InstaBIZ) & Internet Banking (www.icicibank.com)
Clearing Cheque Deposition Kindly opt for our Mobile App/Internet Banking or Deposit in Cheque Drop Box
Government Transactions Kindly opt for our Mobile App/Internet Banking
Cash Withdrawal Reach out to our wide network of ATMs
Cash Deposit Request that such transactions be avoided as cash carries grave risk of transmission. Deposit through Cash Acceptor Machines at select branches.
 
For other than essential services: You can reach out to us using the following options :
  • For Savings / Salary Account: iMobile (270+ services) and Internet Banking (300+ services)Click here; Pockets (60+ services) - Click here

  • For Current Account: InstaBIZ (115+ services) Click here;
    Corporate Internet Banking (130+ services)
    Click here

  • For Loan Account Services: Click here to know all services available on Internet Banking and iMobile

  • Your Relationship Manager (as applicable) over phone

We cherish the relationship you have with us and would like to take this opportunity to thank you for your continued support.


Sincerely,
ICICI Bank Limited


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