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NetExpress |
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Frequently Asked Questions
1. What is NetExpress?
Who can use NetExpress?
2. What are the benefits
of NetExpress?
3. Is it necessary for
the beneficiary or me to have an account with ICICI Bank?
4. How soon will a beneficiary
with an ICICI Bank account receive the money?
5. How will a beneficiary
who does not have an ICICI Bank account receive the money?
6. How soon will the beneficiary
get the DD?
7. How much time will
it take to credit a non-ICICI Bank account?
8. How long does it take
to credit my beneficiary's Visa card account?
9. For what purposes can
I send money to India?
10. What are the charges
for NetExpress?
11. How much money can
I send through NetExpress?
12. Do I need to enter
a new Tracking Number on my local bank's Internet banking
account for every new transfer?
13. What if my online
banking account does not have a ‘Remarks’ or ‘Message
to Recipient’ field?
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What is NetExpress?
NetExpress is a completely online money transfer facility
for remitters in Singapore, Canada, UK, France, Germany
and Australia.
NetExpress in Singapore:
This facility is being
offered to remitters in Singapore in association with
DBS/POSB Bank, Singapore. Using this service, account holders
of DBS/POSB Bank can transfer funds directly from their bank
accounts to beneficiaries in India.
For more details on how to use NetExpress
in Singapore, please click here.
NetExpress in Canada:
This facility is being
offered to remitters in Canada in association with TelPay
Inc., an e-payment service provider based in Canada.
Using this service, registered users of TelPay
Online (Direct) in Canada or customers of financial
institutions using TelPay bill payment service can transfer
funds directly from their bank accounts to beneficiaries
in India.
For more details on how to use NetExpress
in Canada, please click
here.
NetExpress in UK, Germany, France and Australia:
Remitters having internet banking
facility for their checking accounts with banks in UK,
Germany, France or Australia can use NetExpress. Additionally,
only customers of banks offering the following will be
able to use this facility:
• Online
third-party funds transfer/payment option on their Internet
banking website and
• A "Remarks"
or "Message to Recipient" field while making the online
third-party transfer, to enter the Tracking Number
generated on Money2India.
For more details on how to use
NetExpress in UK, please click here.
For more details on how to use
NetExpress in France and Germany, please click
here.
For more details on how to use
NetExpress in Australia, please click here.
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What are the benefits of NetExpress?
Unique Benefits:
• Completely online - no need of any paperwork
• Money transferred directly from your bank account
• Easy Money Transfers
- Electronic transfers into any ICICI Bank account with over 1300 branches in India
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Electronic transfers into accounts with over 100 other banks in India.
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Electronic transfers into any Visa Debit/ Credit Card* account in India
-
Demand Drafts issued and payable at over 2500 locations in India
-
Ready Cash payout from any of the select ICICI Bank branches in India
And More..
•
Status updates through e-mail
• Online
tracking facility for your money transfer using your unique
Tracking Number
• Personal
Address Book with details of your beneficiaries
*Please note: Visa Money Transfer cannot be used to transfer money to VISA
cards linked to NRE Account.
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Is it necessary
for the beneficiary or me to have an account with ICICI
Bank?
No. Neither the beneficiary nor the remitter needs to have
an account with ICICI Bank to send money through NetExpress.
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How soon will a beneficiary
with an ICICI Bank account receive the money?
Singapore
: The money would be credited to the beneficiary
account on the next working day.
Canada:
It would take 5 working days for the money to be credited
to the ICICI Bank account.
UK : It
would take 5 working days for the money to be credited
to the ICICI Bank account.
Germany and France :
It would take 3 working days for the money to be credited
to the ICICI Bank Account.
Australia : It
would take 3 working days for the money to be credited
to the ICICI Bank Account.
Please note that the above timelines are applicable after
you have initiated the money transfer from your local
bank's internet banking facility. Timeline excludes banking
holidays, saturday and sunday in the remitting country
and India.
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How will a
beneficiary who does not have an ICICI Bank account receive
the money?
NetExpress can be used to send money directly into accounts
with over 100 other banks participating in the electronic
credit facility provided by the Reserve Bank of India that
allows electronic transfer of funds or through request for
issuance of Demand Draft payable at over 2300 locations
in India. This facility can also be used to directly credit
any Visa credit/debit card account in India.
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How soon will
the beneficiary get the DD?
In case of demand draft requests, the draft will be dispatched
within 1-2 working days of ICICI Bank receiving the money.
The DD is sent to the beneficiary either by courier or registered
post depending upon the beneficiary's address. A courier
dispatch would take about 2-3 days to reach the beneficiary,
while registered post would take about 8-10 days. You can
check the complete details using our online "Track your
Remittance" facility after logging in to Money2India site.
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How
much time will it take to credit a non-ICICI Bank account?
ICICI Bank will process and send the money into electronic
clearing for credit into the beneficiary's bank account
within 2 working days of receiving the money. Electronic
credits are typically posted by the beneficiary's bank within
1-3 working days.
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How long does
it take to credit my beneficiary's Visa card account?
The card-issuing bank typically processes the credit requests
to a Visa card account * within 3 working days. In case there
is a delay in credit to your beneficiary's Visa card beyond
3 working days, please write to us at Email Us
with the subject line as "Delay in Visa card credit". Kindly
mention the details of the transaction along with the Tracking
Number to enable us to assist you further.
*Please note: Visa Money Transfer cannot be used to transfer money to VISA
cards linked to NRE Account.
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For what purposes
can I send money to India?
There are many reasons why you may want to send money to
India:
• To credit
your NRO/NRE savings account, NRE/NRO fixed deposits and
FCNR deposits
• To credit
beneficiary's savings account
• To support
your family
• To give gifts
• To make investments
and payments
• To make donations
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What are the
charges for NetExpress?
Nominal charges levied as below:
Remittance Service charge** : Nominal charge of SGD 5 for SGD 2000 and below, CAD 4 for CAD 1500 and below, GBP 2 for GBP 500 and below, EUR 2 for EUR 800 and below and AUD 5 for AUD 1500 and below..
No Remittance service charge applicable for larger amounts.
Ready cash payouts at select ICICI Bank branches in India for a charge of SGD 8/ CAD 7/ GBP 5/ EUR 5/ AUD 8 as applicable.
(** All remittance service charges indicated here are inclusive of service tax @12.36%)
Foreign currency conversion charge: A nominal charge of INR 25 (inclusive of service tax)will be levied on every remittance request where foreign currency conversion* is carried out on or after May 16th 2008. This charge would be deducted from the amount to be paid to the beneficiary.
*The INR 25 (inclusive of service tax) charge will be levied for disbursements in INR currency. For FCNR deposit requests involving currency conversion, there will be a nominal charge of USD 1 (or equivalent of the deposit currency) deducted from the FCNR deposit amount.
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How much money can I send through
NetExpress?
You need to first check with your local bank on the limits
imposed on electronic third party funds transfer / payments
through Internet banking.
Money2India imposes no maximum limits on the amounts that
can be remitted for direct credit to both ICICI Bank and
non-ICICI Bank accounts for UK, Germany, France and Australia.
The
maximum limits for Singapore are:
SGD 100,000 per day for ICICI Bank Account transfers
SGD 10,000 per day for non-ICICI Bank Account transfers
and Visa card transfers
The
maximum limits for Canada are:
CAD 4,000 per day for ICICI Bank Account transfers
CAD 15,000 per week for non-ICICI Bank Account transfers
Click here to know the Visa Money Transfer limits for all currencies
The
maximum limits imposed on Demand Drafts are:
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Singapore |
: SGD 10,000 per day |
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Canada |
: CAD 4,000 per day and CAD 15,000 per week |
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UK |
: GBP 8,000 per day |
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France and Germany |
: EUR 12,000 per day |
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Australia |
: AUD 5,000 per day |
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The minimum limits are: |
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Singapore |
: SGD 500 |
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Canada |
: CAD 100 |
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UK |
: GBP 50 |
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France and Germany |
: EUR 100 |
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Australia |
: AUD 100 |
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Do I need
to enter a new Tracking Number on my Internet banking account
for every new transfer?
Yes. Even if you are sending money to the same beneficiary
again, you must make a fresh request on Money2India and
enter the new Tracking Number in your Internet banking account
while funding the request.
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What if my online banking
account does not have a ‘Remarks’ or ‘Message
to Recipient’ field?
In that case you should send the following details from
your Money2India registered e-mail id to Email Us
• Overseas
Bank Account Number
• Overseas
Bank Clearing Code
• Date when
overseas account was debited
• Amount
that was debited from your account
• M2N Tracking
Number
• Beneficiary
Name
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Note: For amounts above USD 1000 (or equivalent). Nominal charges will be levied for amounts lower than this |
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