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NetExpress (Direct Debit)
 
Frequently Asked Questions


1. What is NetExpress (Direct Debit)? Who can use NetExpress (Direct Debit)?
2. What are the benefits of NetExpress (Direct Debit)?
3. Is it necessary for the beneficiary or me to have an account with ICICI Bank?
4. How soon will a beneficiary with an ICICI Bank account receive the money?
5. How will a beneficiary who does not have an ICICI Bank account receive the money?
6. How soon will the beneficiary get the DD?
7. How much time will it take to credit a non-ICICI Bank account?
8. For what purposes can I send money to India?
9. What are the charges for NetExpress (Direct Debit)?
10. How much money can I send through NetExpress (Direct Debit)?
11. Do I need to enter a new Tracking Number on my Internet banking account for every new transfer?
12. What if my online banking account does not have a ‘Remarks’ or ‘Message to Recipient’ field?

13. How long does it take to credit my beneficiary's Visa card account?


 
What is NetExpress (Direct Debit)?
NetExpress is a completely online money transfer facility for remitters in UK.

Remitters having internet banking facility for their checking accounts with banks in UK can use NetExpress. Additionally, only customers of banks offering the following will be able to use this facility:

- Online third-party funds transfers/payments on their Internet banking website and,
- A "Remarks" or "Message to Recipient" field while making the online third-party transfer, to enter the Tracking    Number generated on Money2India.
 
   
   
   
What are the benefits of NetExpress (Direct Debit)?

Easy Money Transfers
   - Electronic transfers into any ICICI Bank account with over 1300 branches in India
   - Electronic transfers into accounts with over 100 other banks in India.
   - Electronic transfers into any Visa Debit/ Credit Card* account in India
   - Demand Drafts issued and payable at over 2500 locations in India
   - Ready Cash payout from any of the select ICICI Bank branches in India
 
   
   
   
Is it necessary for the beneficiary or me to have an account with ICICI Bank?
No. Neither the beneficiary nor the remitter needs to have an account with ICICI Bank to send money through NetExpress (Direct Debit).
 
   
   
   
How soon will a beneficiary with an ICICI Bank account receive the money?
It will typically take 5 working days to credit an ICICI Bank account.
 
   
   
   
How will a beneficiary who does not have an ICICI Bank account receive the money?
NetExpress (Direct Debit) can be used to send money directly into accounts with over 100 other banks participating in the electronic credit facility provided by the Reserve Bank of India that allows electronic transfer of funds or through request for issuance of Demand Draft payable at over 2500 locations in India. Funds transferred can also be collected in cash from any of the select ICICI Bank branches in India.
 
   
   
   
How soon will the beneficiary get the DD?
The DD is sent to the beneficiary either by courier or registered post depending upon the beneficiary's address. A courier dispatch would take about 2-3 days to reach the beneficiary, while registered post would take about 8-10 days. You can check the complete details using our online "Track your Remittance" facility after logging in to Money2India site.
 
   
   
   

How much time will it take to credit a non-ICICI Bank account?
Non-ICICI Banks accounts will be credited typically within 2 working days after the money is sent to the beneficiary's bank.

 
   
   
   
For what purposes can I send money to India?
There are many reasons why you may want to send money to India:
- To credit your NRO/NRE savings account, NRE/NRO fixed deposits and FCNR deposits
- To credit beneficiary's savings account
- To support your family
- To give gifts
- To make investments and payments
- To make donations
 
   
   
   
What are the charges for NetExpress (Direct Debit)?

Nominal charges levied as below:


Remittance Service charge: A nominal GBP 2 charge for amounts of GBP 500 or below for electronic credits into bank accounts (over 100 key banks in India), for credit to VISA cards and for issuing Demand drafts to over 2500 locations. No Remittance service charge applicable for higher amounts. However, you will have to pay local bank charges, if any.

Ready cash payouts at select ICICI Bank branches in India for a charge of GBP 5.

Foreign currency conversion charge: A nominal charge of INR 25 (inclusive of service tax) will be levied on every remittance request where foreign currency conversion
* is carried out on or after May 16th 2008. This charge would be deducted from the amount to be paid to the beneficiary.

*The INR 25 (inclusive of service tax) charge will be levied for disbursements in INR currency. For FCNR deposit requests involving currency conversion, there will be a nominal charge of USD 1 (or equivalent of the deposit currency ) deducted from the FCNR deposit amount.
 
   
   
   
How much money can I send through NetExpress (Direct Debit)?

The maximum limits:
The minimum amount you can send is GBP 50.

The maximum limits:
There is no upper limit for direct credit to both ICICI Bank and non-ICICI Bank accounts. However, for Demand Drafts, the maximum amount that can be sent is GBP 8,000 and for Ready Cash, the maximum limit is GBP 450.
 
   
   
   
Do I need to enter a new Tracking Number on my Internet banking account for every new transfer?
Yes. Even if you are sending money to the same beneficiary again, you must make a fresh request on Money Transfer and enter the new Tracking Number in your Internet banking account.
 
   
   
   
What if my online banking account does not have a ‘Remarks’ or ‘Message to Recipient’ field?
In that case you should send the following details by e-mail from the e-mail ID that you used to register with Money2India:
- Overseas Bank Account Number
- Overseas Bank Sort Code
- Date when overseas account was debited
- Amount that was debited from your account
- M2N Tracking Number
- Beneficiary Name
 
   
   
   
How long does it take to credit my beneficiary's Visa card account?
The card-issuing bank typically processes the credit requests to a Visa card account* within 3 working days. In case there is a delay in credit to your beneficiary's Visa card beyond 3 working days, please write to us at Email Us with the subject line as "Delay in Visa card credit". Kindly mention the details of the transaction along with the Tracking Number to enable us to assist you further.

* Please note: Visa Money Transfer cannot be used to transfer money to VISA cards linked to NRE Account.