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e-transfer (ACH)- Frequently
Asked Questions |
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Knowing e-transfer (ACH)
1.
What is e-transfer (ACH)?
2. What
are the benefits of e-transfer (ACH)?
3. How secure is e-transfer
(ACH)?
Using e-transfer (ACH)
1.
How do I use e-transfer (ACH)?
2. How does the one-time registration process
work?
3. What does the account validation process
involve?
4. What type of bank accounts in USA can
be used for e-Transfer (ACH)?
5. Do I need to be an ICICI Bank customer to
use e-transfer (ACH)?
6. Can I send money to someone who doesn’t
have an ICICI Bank account in India?
7. Is there any limit
on the amount I can send through e-transfer (ACH)?
Charges for using e-transfer
(ACH)
1.What are the
charges for using e-transfer (ACH)?
2.Does the beneficiary
need to pay any charges?
Exchange
Rate used in e-transfer (ACH)
1. Where can I check the exchange
rate used in e-transfer (ACH)?
2.Which rate is used to convert the
money transferred - the rate applicable on the date of the
money transfer request or otherwise?
Account Validation
Process
1. Why is the account validation
process carried out?
2. How do you validate my bank account details?
3. When are the small-value transactions
posted to my bank account (ACH) in USA?
4. Where can I check the status of my e-transfer
(ACH) account?
5. When can I enter the account validation
details on your website?
6. How many attempts are allowed while entering
account validation details?
7. How do I enter the account validation details?
8. My bank statement shows only a single deposit.
What should I do?
9. No deposits or withdrawals have been posted
to my account. What should I do?
10. I have received a mail with a subject
line that says “Transaction rejected”. What
does it mean?
11. I have received a mail with a subject
that says “Modify your e-transfer (ACH) details”.
What does it mean?
Processing an e-transfer (ACH)
Transaction
1. How does the e-transfer (ACH)
process work?
2. When is the money transferred from my bank
account?
3. When is the money paid to the beneficiary?
4. How can I check the status of my money
transfer request?
5. Does e-transfer (ACH) allow me to send
money to India on a regular, monthly basis?
6. The money that I sent has not been credited
to my beneficiary's ICICI Bank account. What should I do?
7.
The demand draft I sent has not reached my beneficiary.
What should I do?
Request Returns
1. Can my bank in USA reject a money transfer
request made by me using e-transfer (ACH)?
2. What types of returns I can receive?
3.How do you inform me about
the returns?
4.What is an "R" type return?
5. What is a "C" type return?
6. I have received a mail with a subject line
that says "Transaction rejected". What does it
mean?
7. I have received a mail with a subject line
that says "Modify your e-transfer (ACH) details".
What does it mean?
Problem Resolution
Bank Account in USA
1. Money2India shows the ABA number
of my bank as incorrect. What should I do?
2. Money2India shows the ABA number of my
bank as incorrect. However, my bank states that the ABA
number is correct. What should I do?
3. I have a business checking account. Can
I send money to India using e-transfer (ACH) from this account?
4. I have a money market account. Can I send
money to India using e-transfer (ACH) from this account?
e-transfer (ACH) Account
1. I want to delete my e-transfer
(ACH) bank account details registered with money2india.
What should I do?
2. My registered e-transfer (ACH) bank account
shows “Account Disabled-Incorrect Entry”, as
I have entered incorrect deposit amounts while validating
the account. I want to re-validate the same bank account.
What should I do?
3. My registered e-transfer (ACH)
bank account is showing "Validation period expired". I want
to re-validate the same bank account. What should I do?
4. My e-transfer (ACH) account has been disabled.
What should I do?
Account Validation
1. My bank account has been posted
with only one deposit entry. What should I do?
2. My bank account has been posted with the
account validation entries. However, I cannot enter the
same on the website. What should I do?
3. I have received the email to enter the
account validation entries. However, no deposit or withdrawal
entries have been posted to my bank account. What should
I do?
4. My e-transfer (ACH) account has been disabled.
What should I do?
5. I have received a mail with a subject line
that says "Transaction rejected". What does it
mean?
6. I have received a mail with a subject line
that says "Modify your e-transfer (ACH) details".
What does it mean
e-transfer
(ACH) Transaction
1. I want to send money to India
on a regular basis. How can I do it?
2. I have made an e-transfer (ACH) request,
but the money has not been transferred from my bank account
in USA. What should I do?
3. Money has been transferred from my bank
account, but the beneficiary has not received the money
as yet. What should I do?
4. It has been more than five working days
since my e-transfer (ACH) request, but the money has not
been credited to the beneficiary's account. What should
I do?
5. How can I check the status of my money
transfer request?
6. I want to delete an e-transfer (ACH) request.
How can I do it?
7. I had requested a demand draft to be dispatched
to the beneficiary, but the beneficiary has not received
it. What should I do?
8.The direct electronic credit has not yet
been posted to my non-ICICI Bank beneficiary's account.
What should I do?
9. The Visa card account of my beneficiary
is not credited. What should I do?
10. I have received a mail with a subject
that says "Transaction rejected". What does it
mean?
11. I have received a mail with a subject
that says "Modify your e-Transfer (ACH) details". What does
it mean?
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KNOWING e-transfer (ACH)
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What is e-transfer
(ACH)?
e-Transfer (ACH) is a completely online,
paperless money transfer service which enables you to send
money directly from your bank account in USA to your beneficiary
in India from the comfort of your home. It uses the US Automated
Clearing House (ACH) network to directly transfer money.
ACH is the clearing network for electronic funds transfers
in USA. Banks can process financial transactions electronically
without using paper instruments such as checks using the
ACH network. ACH allows a client to use a bank to initiate
a debit or credit transaction on his or her bank account,
subject to certain authorizations as per ACH rules.
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What are the benefits of e-transfer
(ACH)?
The e-transfer (ACH) facility provides you unique benefits:
- Completely online: You can directly transfer money from your local bank account in the USA to your beneficiary in India. There’s no need for any branch visits or paperwork.
- Easy money transfers: Electronic transfers into any ICICI Bank account with over 1300 branches in India
Electronic transfers into accounts with over 100 other banks in India.
Electronic transfers into any Visa Debit/ Credit Card account in India
Demand Drafts issued and payable at over 2500 locations in India
Ready Cash payout from any of the select ICICI Bank branches in India
- Online tracking: You can track your request at every stage of the transaction.
- Automatic recurring money transfer: You can transfer funds automatically at regular intervals (for example, on a monthly basis).
- Speedy transfers: Money is received and processed as per your request in 5 working days.
- High limits: You can send up to $5,000 a day for electronic credit into bank accounts and or upto $ 3,000 per day for credits to Visa card accounts* and $3,000 per day for DDs. The weekly limit is $15,000. The weekly limit for credits to a Visa card account* is $ 12,000.
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How secure is e-transfer (ACH)?
e-Transfer (ACH) uses state-of-the-art
security systems to ensure the privacy of your bank account
details and other information provided by you. We use 128-bit
SSL technology to transmit your information in an encrypted
form.
Please note that ACH is widely used in USA, with over 20,000
banks in USA participating in the ACH network. The popularity
of the ACH service can be gauged from the fact that in 2002,
there were over 9 billion ACH transactions worth more than
$24.4 trillion.
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USING e-transfer (ACH)
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How
do I use e-transfer (ACH)?
To use e-transfer (ACH), you need to go through the following
steps:
- If you're a first-time user, you
need to complete a one-time registration
process where you'll have to give details of your
local (ACH)bank account in USA.
- After registration, there will be
a one-time verification of your account details through
an account
validation process
- Once the account validation process
is complete and your e-Transfer (ACH) account is in
the enabled status on Money2India, you can start using
e-Transfer (ACH) to send money to India. You have to
enter relevant transaction information like details
of the beneficiary, amount to be transferred, one time
or a recurring payment etc.
- Money2India will process your payment
according to the instructions entered on the website.
- You will be updated of the status
of the transaction by email as well as through updates
on the website.
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How does the one-time
registration process work?
You will need to give the following information of your
bank account (ACH) in USA as a one-time activity:
- Your bank account number
- Your account type (consumer checking
or consumer savings account)
- Your bank's nine-digit ABA
Routing Number
Click
here to know more about the registration process
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What does
the account validation process involve?
You have to complete the account validation process before
you can start using the e-transfer (ACH) facility. This
is to ensure that only you can transfer money from your
account and prevent misuse. You can start using e-transfer
(ACH) to send money to India once you complete this process.
Click here
to know more about the account validation process
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What
type of bank accounts in USA can be used for e-Transfer
(ACH)?
You can use it if you have a consumer checking account or
a consumer savings account with a bank affiliated to the
ACH network in USA.
You can also use your consumer money market accounts for
online transfers. However, banks in USA treat money market
accounts differently in the case of ACH transactions. While
some consider it as consumer savings accounts, others treat
it as consumer checking accounts. Hence, you'll need to
check with your bank in USA, as to how they classify money
market accounts and accordingly select either consumer savings
account or consumer checking account.
Please note that e-Transfer (ACH) cannot be used for business
/ commercial bank accounts.
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Do I need to be an ICICI Bank customer
to use e-transfer (ACH)?
No, you needn’t
be an ICICI Bank customer to use e-transfer (ACH). What
you need is a valid consumer checking / savings bank account
with a bank in USA.
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Can
I send money to someone who doesn’t have an ICICI
Bank account in India?
Yes. e-transfer (ACH) can
be used to send money directly into accounts with over 100
other banks participating in the electronic credit facility
provided by the Reserve Bank of India or credit to any Visa
credit/debit card issued in India OR through request for
issuance of Demand Draft payable at over 2500 locations
in India.
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Is there any limit
on the amount I can send through e-transfer (ACH)?
You can send up to $5,000
per day to any bank account or upto $3,000 per day for credits
to Visa card accounts*
in India or $3,000 per day through a demand draft to a beneficiary
who doesn’t have a bank account with ICICI Bank or
other bank accounts where we offer the electronic credit
facility. In addition, there is a weekly limit of $15,000.
The weekly limit for credits to a Visa card account*
is $12,000. You can also transfer funds in cash up to $
850 per transaction. The minimum limit per transaction is
$100.
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CHARGES
FOR USING e-transfer (ACH)
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What are
the charges for using e-transfer (ACH)?
Nominal charges levied as below:
Remittance Service charge: A nominal USD 2 charge for amounts of USD 1000 or below for electronic credits into bank accounts (over 100 key banks in India), for credit to VISA card accounts and for issuing Demand drafts to over 2500 locations. No remittance service charge applicable for higher amounts.
Ready cash payouts at select ICICI Bank branches in India for a charge of USD 5.
Foreign currency conversion charge: A nominal charge of INR 25 (inclusive of service tax) will be levied on every remittance request where foreign currency conversion* is carried out on or after May 16th 2008. This charge would be deducted from the amount to be paid to the beneficiary.
*The INR 25 (inclusive of service tax)charge will be levied for disbursements in INR currency. For FCNR deposit requests involving currency conversion, there will be a nominal charge of USD 1 (or equivalent of the deposit currency) deducted from the FCNR deposit amount.
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Does
the beneficiary need to pay any charges?
A nominal charge of INR 25 (inclusive of service tax) will be levied on every remittance request where foreign currency conversion* is carried out on or after May 16th 2008. This charge would be deducted from the amount to be paid to the beneficiary.
*The INR 25 (inclusive of service tax) charge will be levied for disbursements in INR currency. For FCNR deposit requests involving currency conversion, there will be a nominal charge of USD 1 (or equivalent of the deposit currency)deducted from the FCNR deposit amount.
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EXCHANGE RATE USED IN e-transfer
(ACH)
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Where
can I check the exchange rate used in e-transfer (ACH)?
e-transfer (ACH) from ICICI Bank
Money2India offers you the best exchange rates. You can
check indicative exchange rates by clicking on the Exchange
Rates link on the Money2India home page.
Please note that the exchange rates displayed on the site
are indicative. Actual rates applied while converting the
dollar amount transferred by you into Indian rupees may
be different from displayed rates because of intra-day movements
in the rupee-dollar exchange rate.
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Which
rate is used to convert the money transferred - the rate
applicable on the date of the money transfer request or
otherwise?
The exchange rate prevailing
on the day the money is credited to the beneficiary's account
with ICICI Bank or the money sent for electronic clearing
for electronic credit to non-ICICI Bank accounts or the
money is sent for credit to a Visa card account*
or the demand draft prepared is used to convert the dollar
amount into Indian rupees.
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ACCOUNT VALIDATION PROCESS
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Why is the account
validation process carried out?
The bank account details
provided by you during the e-transfer (ACH) registration
process have to be verified as a security measure. This
also ensures that only you can authorise any money transfer
from your bank account.
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We will initiate three
small-value transactions of below $1 each -- two deposits
(credits) and one withdrawal (debit) -- to your bank account.
The sum of the deposit equals the withdrawal, hence the
balance in your bank account remains unaffected. You have
to enter the two deposit amounts on the account validation
page on our website. You can start using e-transfer (ACH)
only if the amounts entered by you are correct.
Please note that you have a maximum of two attempts to enter
the correct account validation details. If incorrect details
are entered twice, your e-transfer (ACH) account will be
temporarily blocked. You can Email
us, providing your Money2India login ID, to
initiate the account validation process afresh.
Click here to know more about
the account validation process.
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When are
the small-value transactions posted to my to my bank account
(ACH) in USA?
The three small-value
transactions of below $ 1 each will be posted to your US
bank account on the second or third working day from the
date of registration for e-transfer (ACH), provided the
account details entered by you are correct. You will receive
an email from us on the third working day informing you
about the detailed account validation process. You’ll
have to exclude any holidays (Saturdays, Sundays and any
public holidays in India or USA) while calculating the working
days.
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Where
can I check the status of my e-transfer (ACH) account?
You can check the status
of your e-transfer (ACH) account by selecting the "e-transfer
(ACH) Account(s)" link under Manage
on your Services home
page after you have logged into money2india using
your user ID and password.
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When
can I enter the account validation details on your website?
You can enter the account
validation details after you receive an email from us. This
email will give you details of the account validation process
and will be sent to you on the third working day from the
date of registration for e-transfer (ACH).
Please read the email carefully, as it will help you to
complete the account validation process successfully.
Any holidays (Saturdays, Sundays and any public holidays
in India or US) have to be excluded while calculating the
working days.
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How
many attempts are allowed while entering the account validation
details?
We allow a maximum
of two attempts to enter the correct account validation
details. If incorrect details are entered twice, your e-transfer
(ACH) account will be temporarily blocked. You can , providing
your Money2India User ID, to initiate the account validation
process afresh.
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How
do I enter the account validation details?
You only need to enter
the two deposit amounts (in any sequence) on our website.
For example, if the two deposit amounts are $0.XX
and $0.YY , you will have to enter 0.XX
and 0.YY in any sequence. You will get
two attempts to correctly enter the account validation details.
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My
bank statement shows only a single deposit. What should
I do?
Your bank (ACH) in USA
bank might combine the two amounts and show only a single
deposit amount in your bank account statement. If this happens,
please contact your and request them to provide the exact
details of the deposit amounts.
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No
deposits or withdrawals have been posted to my account,
What should I do?
The account validation process cannot be completed successfully
if you enter incorrect account details during the e-transfer
(ACH) registration process. In such a case, the deposit
and withdrawal transactions will not take place, and you
will be informed about it through an email.
This may happen because of the following reasons:
- The account number you have mentioned
is either incorrect or does not match the details held
by your bank.
- Your bank's ABA routing number is
either incorrect or does not match the data stored in
the US Federal Reserve database.
- The account type (checking/ savings)
mentioned by you is either incorrect or does not match
the details held by your bank.
In such cases, please contact your
bank to find out the correct information.
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I have received a
mail with a subject line that says “Transaction rejected”.
What does it mean?
This might happen when
the bank account (ACH) details ( ABA routing number, account
number, account type) provided by you while registering
for e-transfer (ACH) are incorrect. In such a case, your
request is rejected and returned by your bank in USA with
the return type "R" and cannot be processed.The
same is informed to you through an email.
Click here to know
more about "R" type returns.
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I have received a
mail with a suject line that says "Modify your e-transfer
(ACH) details". What does it mean?
This might happen when the bank account
(ACH) details (ABA routing number, account number, account
type) provided by you while registering for ACH (e-transfer)
have changed due to some reason. In such a case, your request
is returned by your US bank with the return type "C". The
same is informed to you through an email.
Click here to know
more about "C" type returns.
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PROCESSING AN e-transfer
(ACH) TRANSACTION
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How does the e-transfer (ACH)
process work?
The money is transferred from your bank
account on the second or third working day from the request
date. Any unpaid requests are expected during the third
or fourth working day, and only after this do we make the
payment to the beneficiary. We thus receive the money in
four-five working days.
If your beneficiary has an account with ICICI Bank, the
money is directly transferred to the account on the fifth
working day. For electronic credit to non-ICICI Bank accounts
or credit to a Visa card accoun*t
or DDs, the money is sent for electronic clearing or a DD
issued and dispatched in one additional working day after
we receive the money within five working days.
You can track the status of your remittance using the Track
Your Remittances link under Manage
in the Service home page. An email will also be sent to
you confirmingthe status of your remittance.
Please note that the timeline excludes banking holidays
and weekends in USA and India. Please click
here to view the list of Banking holidays in India.
Please note that the day the transaction is initiated will
be considered as Day 0.
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When is the money
transferred from my bank account?
The money is transferred from your bank account on the second
or third working day from the date of the money transfer
request. Please ensure that your bank account has sufficient
funds to cover the money transfer request.
Any holidays (Saturdays,
Sundays and any public holidays in India or USA) have to
be excluded while calculating the working days.
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When
is the money paid to the beneficiary?
In case of credits to ICICI
Bank accounts, the money is credited to the beneficiary's
account with 1 working day of receiving the money.
In case of ready cash, the beneficiary can collect the cash
from any of the select ICICI Bank branches in India within
1 working day of receiving the money.
In case of electronic
credits to non-ICICI Bank accounts, the funds are sent for
electronic clearing facilitated by the Reserve Bank of India,
that facilitates electronic transfer of funds. This takes
1 additional working day and typically the beneficiary's
bank posts the credit in 1-3 working days.
For credit to a Visa card
account*
it takes 1 additional working day to send the funds for
credit. The card-issuing bank typically processes these
fund transfer requests in 3 working days.
In case of Demand Drafts
(DDs), they are prepared and dispatched in one additional
working day. The DD is dispatched to the beneficiary by
courier or registered post depending upon the location.
A courier delivery takes about one-four days, while registered
post takes about 8-10 days.
Any holidays (Saturdays, Sundays and any public holidays
in India or the USA) have to be excluded while calculating
the working days.
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How
can I check the status of my money transfer request?
Money2India from ICICI
Bank provides you an online tracking facility to monitor
the money transfer status. Each money transfer request is
provided a unique tracking number (e.g. M2A00043453), using
which you can track its status online through "Track
your Remittances" facility under Manage
in your Services home page after you have logged into money2india
using your User ID and password.
In addition, regular emails are sent to update you about
the status of the money transfer request.
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Does e-transfer (ACH) allow me to
send money to India on a regular, monthly basis?
You can use e-Transfer
(ACH) to set up a recurring money transfer request to take
care of your regular money transfers. You have the convenience
of sending money on a weekly or a monthly basis.
For example , if you want to send money to your family on
the 1st of every month, you can set up this feature on e-Transfer
(ACH) as a one-time activity using the recurring transactions
facility. The processing of the transaction will be initiated
on the 1st of every month. The money will be automatically
transferred every month from your bank account in USA to
your family in India.
We have also provided the facility of deleting the regular
money transfer request set up by you, in case you want to
stop the money transfers.
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The money that I have sent has not been credited
to my beneficiary's ICICI Bank account. What should I do?
The amount will not be credited if the
account number and the beneficiary’s name do not match
the bank details stored in the ICICI Bank system. The status
of the money transfer request is accordingly updated. Please
check the account number and the beneficiary’s name
carefully before making the money transfer request.
You can
Email us, providing your Money2India unique
tracking number (e.g. M2A00012345) and Money2India login
ID, to enable us to resolve your query faster.
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The delivery of the DD
might be delayed if the address of the beneficiary provided
by you is either incorrect or incomplete. Please provide
the correct address of the beneficiary and don’t forget
to mention the correct PIN code and phone number of the
beneficiary to ensure faster delivery.
You can , providing your
Money2India unique tracking number (e.g. M2A00012345) and
Money2India login ID, to enable us to resolve your query
faster.
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REQUEST RETURNS
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Can
my bank in USA reject a money transfer request made by me
using e-transfer (ACH)?
Your bank in USA might
return a money transfer request made by you using e-transfer
(ACH) for various reasons. This includes insufficient funds
in your account and any change in your account status (account
closed, account disabled, account type changed). Please
note that your bank might levy a charge in case you do not
have sufficient funds in your account to cover the amount
to be transferred.
Click
here to know more about the reasons for returns.
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What types of returns can I receive?
There are two types of returns that your
bank in USA bank might send across for an e-transfer (ACH)
request. These are:
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“R” Type: This type of
return is sent by your bank in case your account details
(account number, ABA number, account type) are incorrect
or the transaction cannot be processed due to various
reasons.
Click here
to know more about "R" type returns.
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“C” Type: This type of
return is sent by your bank in case your account details
(account number, ABA number, account type) have changed
due to various reasons. For example, merger of your
bank, closure of the branch etc.
Click here
to know more about "C" type returns.
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How will you inform me about
the returns?
In case we receive a return for any transaction, we will inform
you through an email about the action to be taken. |
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In case of a "R"
type return your account details (account number, ABA number,
account type) do not match with your bank records and are
incorrect or the transaction might have been returned for
various other reasons.
Click here to know
more about "R" type returns.
A transaction, which is returned with a "R" type
return, cannot be processed. We inform you about any such
transaction return through an e-mail.
In such cases, we request you to please send us an
Email us from your registered Money2India email
ID, providing your Money2India Login ID and the registered
bank account details (Bank name, ABA Routing number, last
4 digits of the Account number and Account type) which you
want to enable again. We would also request you to confirm
on the reason for the reject received / posting of the incorrect
entries, as the case may be.
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What is a "C" type return?
In case of a "C"
type return your account details (account number, ABA number,
account type) might have changed due to several reasons.
Click here to know
more about "C" type returns.
A transaction, which is returned with a "C" type
return, can still be processed. However, future requests
might be returned as "R" type and would not be
processed. To prevent such a scenario, we inform you about
a transaction returned as a "C" type return through
an e-mail. You are requested to modify the bank account
details.
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I have received a mail with
a subject line that says "Transaction rejected".
What does it mean?
This might happen when
the bank account (ACH) details (ABA routing number, account
number, account type) provided by you while registering
for e-transfer (ACH) are incorrect. In such a case, your
request is rejected and returned by your US bank with the
return type "R" and cannot be processed. The same
is informed to you through an email.
Click
here to know more about "R" type returns.
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I have received a mail with
a subject line that says "Modify your e-transfer (ACH)
details". What does it mean?
This might happen when the bank account (ACH) details (ABA
routing number, account number, account type) provided by
you while registering for e-transfer (ACH) have changed
due to some reasons. Such a case is returned by your bank
with the return type "C".
Though your transaction can be processed, future requests
might be returned as "R" type, i.e., they cannot be processed.
The same is informed to you through an email.
Click here to know
more about "C" type returns.
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BANK ACCOUNT IN USA
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Money2India shows the
ABA number of my bank as incorrect. What should I do?
In the United States
, each bank branch is provided with a unique nine-digit
number by the American Bankers Association, known as the
ABA number or routing number. Please check the correct ABA
number with your local US bank branch. You can also find
the ABA number from the check provided by your US bank.
Click
here to know more.
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Money2India
shows the ABA number of my bank as incorrect. However, my
bank states that the
ABA number is correct. What should I do?
Such a situation might arise if the ABA
number as recorded with the Federal Reserve database does
not match the ABA number as provided by your bank branch.
Please contact your bank branch to get the correct ABA number
as recorded in the Federal Reserve database.
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e-transfer (ACH) can
only be used to send money from a consumer checking or savings
account. You cannot use a business or a commercial account
to send money to India using e-transfer (ACH). This is not
allowed as per e-transfer (ACH) rules and regulations.
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I have a money market account.
Can I send money to India
using e-transfer (ACH) from this account?
You can send money to India using e-transfer
(ACH) from your consumer money market accounts. However,
banks in USA consider money market accounts differently
for e-transfer (ACH) transactions. Some banks consider it
as consumer savings accounts, while others treat it as consumer
checking accounts. Hence, you need to check with your bank
how they classify money market accounts and accordingly
select either consumer savings account or consumer checking
account.
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e-transfer (ACH) ACCOUNT
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You can delete the bank
account registered with e-transfer (ACH) by selecting the
"e-tTransfer (ACH) Account (s)" link on your money2india
Services Home page under Manage after logging in using your
User Id and password.
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In this case, please
send an Email
us from your registered Money2India email ID,
with the following details:
1) Your registered US bank name
2) Last 4 digits of your US bank account number
3) ABA routing number
4) Account type
We will enable your account and initiate the account validation
process afresh. On the successful completion of account
validation, you can start using e-transfer (ACH) to send
money to India.
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My registered e-transfer (ACH)
bank account is showing "Validation period expired". I want
to re-validate the same bank account. What should I do?
In this case, please send an Email
us from your registered Money2India email ID,
with the following details:
5) Your registered US bank name
6) Last 4 digits of your US bank account number
7) ABA routing number
8) Account type
We will enable your account and initiate the account validation
process afresh. On the successful completion of account
validation, you can start using e-transfer (ACH) to send
money to India.
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My e-transfer (ACH) account has
been disabled. What should I do?
Your e-Transfer account might be disabled for the following
reasons:
- "R" type return is received for a transaction
request of yours
- You have entered the Account Validation entries incorrectly
twice
We request you to please send us an Email
us from your registered Money2India email ID,
providing your Money2India Login ID and the registered bank
account details (Bank name, ABA Routing number, last 4 digits
of the Account number and Account type) which you want to
enable again. We would also request you to confirm on the
reason for the reject received/ posting of the incorrect
entries, as the case may be.
On verification of details, we would enable your account
or initiate the Account Validation process, as the case
may be.
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ACCOUNT VALIDATION
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My bank account has
been posted with only one deposit entry. What should I do?
Your bank in USA might
combine the two deposit amounts and show only a single deposit
amount in your bank account statement. If this happens,
please contact your bank and request them to provide the
exact details of the deposit amounts.
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My bank account
has been posted with the account validation entries. However,
I cannot enter the same on the website. What should I do?
The account validation entries will be posted to your bank
account on the second or third working day after you register
for e-transfer (ACH), provided the account details are correct.
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