ICICI Bank Phone Banking - Why Walk When you Can Talk

What's on offer | Phone Banking Numbers | Start a Relationship | Apply Now | Terms & Conditions

A user friendly automated service menu offers you convenient access to your account coupled with security as, all your transactions are protected by a ATM Pin - The Personal password to your Banks & Credit card Account and Tpin for your Demat Account. But if you do need any assistance our officers will be glad to help you.

Self Phone Banking (IVR) access Mechanisms are as follows:

	For Deposits -The customer would need to key-in his ATM/Debit Card Number and its corresponding ATM PIN.
	For Credit Cards -The customer would need to key-in his 16 digit Card Number and its corresponding ATM PIN.
	For Demat Account Holders -The customer would need to key-in his 14 Digit Demat Account Number and its TPIN.
	For Bond Account Holders -The customer would need to key in his Bonds holder Number only.

What's more...this facility comes to you totally free of charge!

Some of the services offered are listed below -

Banks Functionalities:

Enter Debit Card number + ATM PIN
Instant Readout: Available Balance, Funds in Clearing (Dynamic).

	Card + ATM PIN >> Press # - Last 5 transactions
	Card + ATM PIN >> Press 1 - Cheque and cheque book related queries (cheque book request, stop payment of cheque, deposited cheque status, issued cheque status)
	Card + ATM PIN >> Press 2 - Internet Banking and Bill Payment related query ( User id, new password, payee confirmation, bill payment, all other Internet banking related queries)
	Card + ATM PIN >> Press 3 - To update your address, telephone no or email id ( Address change request, mobile banking, email id updation)
	Card + ATM PIN >> Press 4 - Statement related queries ( By email, by courier, all other statement related queries)

Card Functionalities:

Enter Credit Card number + ATM PIN
Instant readout : Last payment made OR last statement TAD, MAD, due date ( Dynamic) + Outstanding balance, Available credit limit

	Card + ATM PIN >> Press # - Last 5 transactions
	Card + ATM PIN >> Press 1 - Payment related queries (Auto debit, all other payment related queries)
	Card + ATM PIN >> Press 2 - Statement related queries (By email, by fax, by courier, all other statement related queries)
	Card + ATM PIN >> Press 3 - To update address, telephone no. or email id ( Change address, mobile no.updation / registration, email id registration / updation)
	Card + ATM PIN >> Press 4 - Internet banking related queries ( User id, new password, all other internet banking related queries)

Demat Functionalities:

	ISIN query
	Holding statement
	Transaction History
	Submitting Delivery Instructions
	Request for Instruction Booklet

Bonds Functionalities:

	Information on Redemption
	Information on Interest
	Information on Dispatch of Bonds certificates
	Click here to download the Relationship Form(for resident individuals)

Others:

	Lost/Replacement card
	ATM pin re-issue
	Standing Instructions
	Complaints and suggestions
	Inquire about any ICICI Bank product

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Register for Phone Banking

There is no phone banking registration which needs to be done for Banks /Cards /Bonds it is given to the customer by default.

For Demat you just have to fill the form and drop it at the nearest ICICI Bank Branch or ATM.

Click here to download the registration form.

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