FAQs
What
is a Debit Card?
A Debit Card provides for on-line electronic payment from your savings
/ current accounts for purchases and access to ATMs for cash withdrawals
and enquiries. It can be used both as an ATM card and as a method
of payment (instead of cash / cheques) when purchasing goods and
services, in India and overseas.
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What is the difference
between a Credit Card and a Debit Card?
The Debit Card is
a deposit access product where you are using your own money in your
bank account through the Debit Card. Whereas the Credit Card can
be called as an equivalent of a loan forwarded by the bank whenever
you are using it. You get a temporary credit for an average of 45
days depending on the card issuer and billing cycle.
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What is the difference
between an ATM Card and a Debit Card?
Most of the Debit
Cards issued by banks are also ATM cards. Hence they are also sometimes
called as "Debit cum ATM card". While ATM Cards can only
be used to access cash, Debit Cards can be used to make purchases
at retail shops in the same way Credit Cards are used.
You can identify a Debit Card by the VISA or Mastercard symbol.
ICICI Bank Debit Cards carry the VISA “Dove” Hologram and the VISA Electron/VISA flag on the right hand side, OR the Mastercard Hologram and symbol on the right hand side.
An ATM card will not have these symbols.
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Is a credit check
needed to get a Debit Card?
There is no credit
check required to apply for a Debit Card. Normally all savings account
and current account holders are eligible for a Debit Card.
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How do I know where
my card can be used? / Where is the Debit Card accepted?
Your Debit Card can
be used at any merchant location displaying the Visa/Visa Electron
logo and at any ATM displaying the Visa/PLUS logo. Besides that,
you can always use it at any of the ICICI Bank ATM's as a normal
ATM Card.
The ICICI Bank Debit Card is accepted at more than 50,000 merchant
establishments/shops and more than 2,500 ATM's in India. Internationally
it is accepted at more than 11 million merchant establishments and
at all Visa ATM's.
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How does the Debit
Card work?
All you need to do
is present your card to the merchant/ shop who will swipe it through
the electronic terminal and enter the amount of your purchase. You
only need to sign the transaction slip. Your account will be automatically
debited for the amount of your purchase.
At ATM's the card is has to be used with the help of the confidential
PIN.
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For how long is
my Debit Card valid?
Your Debit Card is
valid upto the last working day of the month indicated on the card.
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How can I get a Debit
Card?
If you already have
a savings or a current account with ICICI Bank you just have to
fill an application form.
You can apply for the card through any of the following channels:
- Just drop your duly filled application
form at any ICICI Bank Branch, or ATM drop box
- Call our 24
Hour Customer Care Centre and ask for the Debit Card
- Apply
Online (you will require an ICICI Bank Internet Banking User
ID and Password)
If you don't have
an account, you will have to open an account first and request for
the Debit Card to be issued.
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Are there any transaction
limits for the Debit Card?
For ICICI Bank HPCL
Debit Card/Ncash Debit Card/Regular Debit Card, the daily limit
for purchases at merchant establishments and ATM cash withdrawal
are Rs. 25,000 each.
For Ncash Blue cards, the daily limit for purchases at merchant
establishments and ATM cash withdrawal are Rs. 50,000 each.
For ICICI Bank Gold Debit Cards, the daily limit for purchases at
merchant establishments and ATM cash withdrawal are Rs. 50,000 each.
For ICICI Bank Private Banking Gold Debit Cards, the daily limit
for purchases at merchant establishments is Rs. 100,000 and ATM
cash withdrawal limit is Rs. 50,000.
For Youngstars Debit Card, the daily cash withdrawal limits at ATMs
and merchant establishments have been fixed at Rs. 1,000 each.
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Is there any Rewards Program on Debit Cards?
ICICI
Bank will reward your ability to spend wisely.
Our special Speed-O-Miles Rewards program on ICICI Bank HPCL Debit
Card will credit 1 point for every Rs.100/-that you spend on your
ICICI Bank HPCL Debit card. You need to accumulate at least 100
points before redeeming them for exciting gifts from our specially
designed gift catalogue. To redeem your points just call our 24
hour customer care centre.
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What are the other
benefits of the ICICI Bank's Debit Card Programme?
Itemised billing
on the bank statement.
You can keep track of your expenditure on the card as the details
of every transaction at the merchant outlet are mentioned in the
monthly bank statement. The details would include the name of the
merchant, the transaction amount and the date of the transaction.
Lost Cards Insurance
ICICI Bank offers lost card insurance, thus making the product more
secure and safe. When you lose the card all you need to do is call
up our 24
Hour Customer Care Centre and report the loss. You are protected
from any liability arising on the Card from the time the loss is
reported to us. No Insurance cover is provided for cash transactions
at ATMs.
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What should I do
if my Debit Card is lost or damaged?
Immediately inform
our 24
Hour Customer Care Centre /ICICI Bank Branch and request for
a new card. Our customer service representative will inform our
Debit Card operations team for hotlisting your existing card and
also make a request for new card. Your new card will be delivered
within 7 days, at your communication address, available in bank
records.
Please Note: You will not be able to use your Debit Card,
after it is hotlisted.
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