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Credit Card Services

Bandhan

You can freely present a maximum of two add-on Cards to your wife, sister, brother, parents or children above 18 years of age. To apply for this add-on Card, referred to as "Bandhan", just call the ICICI Bank 24-hour Customer Care Centre and place your request with an executive. A form will be sent to you. Also if you have linked your Credit Card with your Internet banking User-id then you can also place your request for an add-on Card online. Click here to link your Card a/c to transact online.

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Balance Transfer Facility

Transfer the balances from your Other Bank Credit Card to your ICICI Bank Credit Card and enjoy an interest rate as low as 0% on the transferred amount.

Various attractive schemes like the 0% Balance Transfer offer and the Life Time Balance Transfer offer, along with the zero documentation and speedy draft delivery make ICICI Bank Credit Card balance Transfer programme the best in the market.

Just see how simple it is to transfer your balances:

  • Call up the 24-hour Customer Care Centre number and dial *1122.
  • Give your Other Bank Card details (no other documents required) to our phone banking officer.
  • On approval, you will receive the draft within 3 working days.

There are other simple ways to apply for a Balance Transfer:

  • SMS BT to 5676766 - and we will call you in a days time
  • Fill up this small Balance Transfer form and mail it across to us

In both these cases we would give you a call within 1 working day

For the Terms and Conditions of ICICI Bank Balance Transfer facility click here.

 

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  Global Emergency Assistance Service

The next time you travel abroad please remember that you have the option of using the Global Emergency Assistance Services provided by Visa\Master for our cardholders. These can be availed for

1. Reporting lost/stolen credit cards,
2. Requesting for an emergency card replacement
3. Emergency cash advance
4. Miscellaneous enquiries.

The toll free telephone numbers for accessing these emergency assistance Helplines are available in local telephone directories/yellow pages and other local listings in each country. For availing Visa Global Assistance Services, charges as applicable including telecom costs will be charged to your Card Account like Lost/Stolen Card reporting, Emergency Card replacement, Emergency Cash Disbursement and Miscellaneous Customer Service Enquiries.

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  Wide Acceptance

ICICI Bank Blue Cards are welcomed at all Merchant Establishments displaying the VISA logo - over 1,10,000 and MasterCard logo - over 77,000 establishments across India and Nepal and the Silver and Gold Cards are accepted globally by over 22 million VISA Card and 22 million MasterCard accepting establishments.

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  Statement by e-mail and mobile alerts

Statement Online is a very simple, powerful and convenient way to view your Credit Card statement details instantly without any postal delays. Just sign up for Statement Online and get faster, reliable access to your Account Statement. Mobile alerts from ICICI Bank provides you with information on your ICICI Bank Credit Card even when you are on the move. You would now no longer miss a payment or exhaust your credit limit without a warning. Currently customers having Internet Banking user-ids can subscribe to the alerts. To know more click here.

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  Earn while you spend - ICICI Bank Xpress Rewards Programme

A special bonus plan that allows you to earn points every time you use your Card, Every Rs. 200 that you spend earns you 1 point. The redemption of reward points can be done against the products, services in the rewards catalogue or against your renewal fees. To know more click here.

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  Photo-Card

You have the option of having your photograph and signature digitally imprinted on the front of the Card. This provides you extra security at any of the merchant establishments. In fact, it can be used as a proof of identification. In the interest of your own security, we strongly recommend that you opt for a photo-Card. If you had decided not to opt for a photo Card when applying, just call the ICICI Bank 24-hour Customer Care Centre and place your request with the executive. A form will be sent to you.

You are then required to mail the completed form to us at : ICICI Bank Credit Card Operations, P.O. Box 7931, Tulsiwadi, PO, Mumbai - 400 034. A photo-Card will be yours at no extra cost.

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  Self Set Limit

The only Card that allows you to pre-define your own credit limits. You can request for a limit lower than what your are eligible for. You can even preset the monthly spending limits on the "Bandhan" Card. Any transactions over the specified 'Spend Limit' will be declined.
This monthly spending limit can be reset every billing cycle by just calling the ICICI Bank 24-hour Customer Care Centre and place your request with the executive. Your spend limit will be changed on-line and come in to force from the next billing cycle.

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  Cash Advance Facility

With an ICICI Bank Credit Card in your wallet, you will not be strapped for cash ever again. You can withdraw cash on your Card, 24-hours a day from any VISA and MasterCard participating member bank ATM. During banking hours you can also draw cash over-the-counter, from any ICICI Bank branch in cities where the ICICI Bank Credit Card has been introduced.

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  Other Benefits

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  Internet Banking

We understand the pressures on your time. To access information when you need it, where you need it, we offer you access to ICICI Bank Credit Card related information through the Internet on www.icicibank.com. You can do transactions like accessing account information - current and last statement, getting your payment status, viewing your monthly statement by email, request for a duplicate PIN, record a change of address, order a draft, give auto debit instructions, request for a replacement Card or an add-on Card, access and redeem online from the Rewards catalogue, subscribe to statement by e-mail and mobile alerts. click here to know more.

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  Limited Lost Card Liability

In case the Card is lost or stolen, call the ICICI Bank 24-hour Customer Care Centre and report the loss of your Card. A new Card will be sent to you within 72 hours of reporting this loss. You are protected from any financial liability arising out of transactions done on your missing Card, from the time you report the loss to us.

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  Dial-A-Draft

To order a draft from the convenience of your home, simply call the ICICI Bank 24-hour Customer Care Centre and ask for a draft, payable anywhere in India and favouring any company or individual (you can order a draft up to the available cash limit on your account). The draft will be delivered to your mailing address. For each draft request, a transaction fee of 2.5% of the amount withdrawn, subject to a minimum of Rs. 300, will be levied. In addition to the transaction fee, an interest charge will also be levied from the date of transaction to the date of repayment. The amount of the draft will be billed in your monthly Credit Card statement.

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  Utility Payments

You now have the convenience of paying your utility bills - telephone and mobile phone bills through your ICICI Bank Credit Card. click here to know more.

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  ICICI Bank 24-hour Customer Care Centre

The ICICI Bank 24-hour Customer Care Centre is equipped with a state-of-the-art system that ensures your queries being handled efficiently and promptly.

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  Revolving Credit Facility

When you receive your bill, you need not pay the entire bill amount. You have the flexibility of selecting any of the following payment options:

  • Pay the total amount due.
  • Pay only the minimum amount due (5% of the bill amount subject to a minimum of Rs 100) and the balance can be carried forward to subsequent statements.
  • Pay any amount ranging from the minimum amount due to the total amount due.

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  Auto Debit Facility

If you have an account with any ICICI Bank branch, you have the option of making the payment of your monthly credit statement (either the minimum amount due or the total amount due) directly through your bank account. To know more click here.

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  Temporary Credit Limit Enhancement

There will be times when you feel the need for an increase in your credit limit to enable you to make increased purchases on your Card. To avail of the temporary credit limit enhancement, all you need to do is to call our Customer Call Centre and make your request. The executive will be able to increase the limit on-line.

Please note that this facility is available only after 9 months of membership and based on credit history.

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