News Release
January 21, 2000
ICICI Bank Launches India's First Credit Card with Internet Access
to all Customers
ICICI Bank, the banking subsidiary of ICICI Ltd. (NYSE:
IC and ICD) announced the launch of India's first Credit Card with Internet
access to all customers. This launch adds another first to ICICI Group's
Internet and e-commerce initiatives. ICICI Bank has pioneered Internet
Banking in the country. Recently, ICICI announced the launching of India's
first Internet stock trading service on www.icicidirect.com/
The launch marks the foray of ICICI Bank into credit cards. ICICI Bank's
credit card holders would have the convenience of accessing credit card
information including the facility to view, print statements, obtain details
about their payments, outstanding amount and due date, request a duplicate
PIN mailer, send instructions, apply for new cards as well as add-on cards,
on the Internet. ICICI Group as a part of its "Click and Brick" strategy
has been developing multiple access channels including the Internet, Call
Centre and VISA affiliated ATMs. It may be recalled that ICICI Bank has
had a staggering 500% increase in Internet customers from 4,000 as on
March 31, 1999 to 24,000 as on December 31, 1999.
Another major first in India would be the flexibility to the customer
to choose a sub-limit for add-on cards, enabling the customer to specify
different individual credit limits at both the primary as well as individual
add-on card levels. These limits will work as monthly limits, which would
get refreshed at monthly billing cycles. This therefore will allow parents
to give add-on cards to their children (18 and above) and yet restrict
their spending to desired levels. The limits can also be changed at monthly
intervals thus offering true flexibility to customers. This powerful feature
is expected to eliminate the worry of over spending.
The array of products include:
True Blue : Positioned as an entry level offering, the 'True Blue'
card is a value for money card. Targeted at the general segment the card
is available at an application fee of Rs. 150 and an annual fee of Rs.
300.
Sterling Silver : A complete family offering from ICICI Bank with
a free Add-on Bandhan card along-with comprehensive insurance benefits
for both primary as well as supplementary card members. Targeted at the
upwardly mobile the card is available at an application fee of Rs. 150
and an annual fee of Rs. 600.
Solid Gold : The International Card with additional comprehensive
travel insurance, as well as a Global One Calling Card and a very attractive
balance transfer facility. The Solid Gold card is being offered at a special
invitation price comprising an application fee of Rs. 300 and an annual
fee of Rs. 1200.
The Sterling Silver and Solid Gold cards will also offer a balance transfer
facility with a 1.75% Monthly Percentage Rate (MPR) on Sterling Silver
and 1.5% MPR on Solid Gold respectively, for the first six months.
A tie-up with VISA has ensured that the domestic cards will immediately
have acceptance at over 100,000 outlets in India and the international
cards will, in addition, have acceptance at over 18 million merchants
and 530,000 ATMs worldwide. The Bank has also set up a 24 hour Call Centre
to handle customer queries and built in cash advance facilities at all
VISA affiliated ATMs. The Bank has a wide network of branches at 40 centres
in India.
ICICI Bank uses Vision Plus, the reputed credit card software from PaySys,
USA and Infinity, the Internet Banking software from Infosys. A key feature
of Vision Plus is its comprehensive functionality which allows processing
starting from application capture, decisions, account management, delinquency
and collection handling as well as customer service.
Said Shikha Sharma - Senior General Manager, ICICI, - "The entire project
has been executed in record time, with significant investments in hardware
and an internationally proven software. We decided to create our own infrastructure
for back-office processing in order to ensure delivery of quality service
to customers, as also quick innovation and shorter time to market for
new products developed in response to changing customer needs."
"VISA is proud to partner with ICICI Bank for the launch of the entire
range of credit cards in India. Globally, Visa plays a pivotal role in
advancing new payment products and technologies and was therefore a natural
choice for a technology-oriented institution like ICICI. The ICICI Bank
cards offer several value-added and web-enabled features that leverage
the power of the world's largest payment system and one of India's premier
financial institutions," said James G. Murray, Executive Vice President,
South East Asia & Greater China, VISA International.
Applicants can apply through the Internet at http://www.icici.com/ or call
the ICICI Call Center at 491 3000 in Mumbai.
For further investor queries:
Contact: Mr. Mohan Shenoi on +91-22-6531414 or email to shenoimn@icicibank.com
Except for the historical information contained in this Press Release,
statements in this Press Release which contain words or phrases such as
"will", "would", "aim", "will likely result", "believe", "expect", "enable",
"will continue", "anticipate", "estimate", "intend", "plan", "seek to",
"future", "objective", "goal", "project", "should", "will pursue" and
similar expressions or variations of such expressions may constitute "forward-looking
statements". These forward-looking statements involve a number of risks,
uncertainties and other factors that could cause actual results to differ
materially from those suggested by the forward-looking statements. These
risks and uncertainties include, but are not limited to the actual growth
in demand for credit cards, our affiliation with VISA, our ability to
successfully implement our new initiatives including web based initiatives,
our growth and expansion, technological changes, regulatory changes, our
exposure to market risks as well as other risks detailed in the reports
filed by ICICI Limited (promoter and holding company of ICICI Bank) with
the Securities and Exchange Commission of the United States. ICICI Limited
undertakes no obligation to update forward-looking statements to reflect
events or circumstances after the date thereof.