Priority Assistance
- Senior citizen desk: A dedicated senior citizen desk for quick service at all branches
- Doorstep banking: For cash deposits/withdrawals, DD or cheque pickup services, KYC documents and life certificate submission at no additional charges
- Phone Banking: For any queries, call 1800 1080.
Retirement Solutions
- Monthly Payout FD: A secure investment for a steady income
- Senior Citizen Savings Scheme (SCSS): Higher returns with tax benefits
- National Pension System (NPS): Quarterly interest payouts with tax benefits
- Public Provident Fund (PPF): Guaranteed & tax-free returns
- ICICI Direct Prime: eATM - Money credited to your account within 5 minutes of selling shares
Banking anytime, anywhere
- Form 15H: Digital submission of Form 15H through Internet Banking or the iMobile Pay app
- Fund transfers: Safe and secure fund transfers at your fingertips
- FD online: Instant opening of an FD through Internet Banking or the iMobile Pay app
- Tax payments: Secure digital payment of taxes.
Essential Services
- Life certificate: Digital submission available for ICICI Bank & non ICICI Bank customers*
- Passbook update: Service available at branches
- SCSS/NPS/PPF:
• SCSS: Quarterly interest payouts
• NPS: Instant online PRAN journey
• NPS/PPF: Online fund transfers
- Disclaimer: Life certificate submission available digitally for ICICI Bank customers through doorstep banking. Non ICICI Bank customers can visit any branch.
Safety and security for digital banking
- Two-step verification for online fund transfers
- Facilities for online transactions through Debit Cards and Credit Cards
• Block/unblock transactions
• Set payment limits
- Timed logouts: Inactive users are logged out automatically
- Protection: End-to-end 256-bit encryption
Senior Citizen services at your fingertips
Financial Blogs
Senior Citizen Solution FAQs
How does ICICI Bank ensure safety and security of its customers?
To ensure safety and security of our customers, we use multiple features like two-step verification for fund transfers, blocking/unblocking of online transactions, timed logouts for inactive users and many more.
Is it possible for me to get my queries resolved from the comfort of my home?
You can avail our doorstep banking facility by calling on 1800 1080 from your registered mobile number at no additional cost.
Is there a helpline or customer support that I can contact in case of any queries?
Yes, ICICI Bank provides dedicated customer support. You can call 1800 1080 from your registered mobile number for any queries.