Terms and Conditions for via.com - Dubai Holiday Package


Get a discount of Rs.10,000/- on 3N/4D holiday packages to Dubai. Offer for ICICI Bank Privilege Banking customers


Offer valid till June 30, 2012

Offer valid for ICICI Bank Ascent American Express Credit Card/ ICICI Bank Platinum Identity Credit Card and ICICI Bank Gold/ Titanium Debit Card users only


  • Alliance Partner” shall mean Flights Raja Pvt Ltd”, who has entered into an alliance agreement with ICICI Bank for purpose of providing the Offer.
  • The offer will be applicable on the use of ICICI Bank Credit/ Debit Cards, on ICICI Bank payment gateway, whether provided by ICICI Bank, or any other service providers appointed by ICICI . VIA can use other gateway for the above said promotion if the ICICI gateway is down or if the gateway is having functional issues on mutual consent. Also via to ensure that the site www.via.com is not down or shut down during the promotion period as defined above.
  • “Offer” shall mean such discount(s) /benefit(s) provided by the Alliance Partner on purchase of domestic air tickets of any airlines using ICICI Bank Credit Card/Debit Card, during the Offer Period on the Website.
  • “Offer Period” shall mean the period commencing till June 30,2012 day inclusive.
  • "Primary Terms and Conditions" shall mean the terms and conditions applicable to ICICI Bank’s facility/service .
  • “Products/Services” shall mean the goods/benefits/facilities offered by the Alliance Partner.
  • “Website” shall mean the following website of the Alliance Partner www.via.com
  • “Void Transaction” shall mean any transaction wherein the transaction has taken place but has been canceled /rejected /unsuccessful by via.

All capitalized terms used but not defined herein shall have the respective meanings prescribed to them in the Primary Terms and Conditions. These terms (“Terms”) shall be in addition to and not in derogation of the Primary Terms and Conditions. To the extent of any inconsistency between these Terms and Primary Terms and Conditions, these Terms shall prevail.


Get a discount of Rs.10,000/- on 3N/4D holiday packages to Dubai for ICICI Bank Privilege customers
Duration         3 Nights / 4 Days
Validity           June 30, 2012

  • To avail benefits under the Offer the ICICI Bank Debit card/ Credit card User shall be required to book the Dubai Holiday packages on the VIA website using ICICI Bank Debit card/ Credit card till June 30, 2012 day inclusive.
  • The discount is  applicable where the payment is being made through ICICI Bank

Debit card/ Credit card.

  • Participation in the Offer by the ICICI Bank Debit card/ Credit card User/s is on a voluntary basis.
  • This Offer cannot be clubbed with any other Offer that may be made available to the ICICI Bank Debit card/ Credit card User/s by the Alliance Partner.
  • The Offer is non-transferable, non-binding and non-encashable.

Tentative Itinerary

Day 1 - Arrive Dubai
Arrive Dubai International Airport. After completing the immigration formalities you will meet to our tour representative, you will be transferred to your hotel. Enjoy rest of the day at leisure. Overnight stay at the hotel in Dubai
Meals: No Meals

Day 2 – Dubai City tour and Desert safari
After breakfast at the hotel, you will taken for a half day city sightseeing tour of Dubai Places to visit include the magnificent Jumeirah Mosque, World Trade Centre, palaces, the fascinating Dubai Museum and many more,

After lunch, proceed for Desert Safari a camel ride or Heena painting and belly dancing,. End the day with barbeque dinner. Overnight stay at the hotel in Dubai
Meals: Breakfast, Dinner

Day 3 – Dhow Cruise 
After breakfast at the hotel. Thereafter, spend half the day at leisure for shopping. After lunch, proceed for Dhow Cruise. End the day with sumptuous dinner. Overnight stay at the hotel in Dubai.
Meals: Breakfast, Dinner

Day 4 - Depart Dubai 
After breakfast at the hotel, Check-out, you may have some time for last minute shopping (as per your flight schedule). And transfer to the airport for your onward flight.
Meals: Breakfast



Market Price (Rs)

Discount (Rs)

Per person on twin share(Rs)

Ascot Hotel / Sea view Hotel (Deluxe Room)





The Address Marina (Deluxe Room)





  • Return Airfare on Economy Class on Kingfisher.
  • 3N Accommodation on twin sharing basis
  • Daily Breakfast
  • Return Airport transfers
  • Desert safari with dinner
  • Dhow cruise with dinner
  • Half day city tour
  • Tourist Visa charges
  • All currently applicable taxes except the Government Service Tax
  • Government Service Tax as applicable
  • Any entrance fee, camera fee at monuments, if applicable
  • Any meals other than those mentioned in inclusions
  • Any expenses of personal nature such as telephone calls, laundry, any beverages, tips and porterage, etc.
  • Any services not included in the Packages Includes section

Steps to avail the offer:

  • Visit www.via.com/IPB
  • Book your holiday package.
  • Make payment through ICICI Bank Credit card or Debit card
Escalation Matrix
  • Customer can write to icici.privilege@via.com  or call 080-39414141
  • For any customer service issues, please drop a mail to the following VIA Employees:
    • Mr Godfrey Pereira :  godfrey.pereira@via.com

Terms and Conditions as prescribed by VIA

  • This offer is brought to you solely by VIA. ICICI Bank is only communicating this offer on behalf of VIA.
  • Airfare seats are subject to availability at the time of confirmation
  • Rates are valid for minimum 2 passengers travelling together
  • Visa Clause applicable / Subject to immigration approval
  • All services including the hotel and room category are subject to availability at the time of booking
  • Rates are valid only for the period mentioned above
  • Prices are subject to change without any prior notice – currency fluctuation, govt taxes, fuel surcharge, etc.
  • Surcharges will apply during festivals, holidays / extended weekends, travel fairs, special events, etc.
  • Any costs incurred due to natural calamities, political disturbance, accidents or any unforeseen circumstances will be additional
  • Meals if included as a part of the package are on buffet basis / set menus as per the hotel
  • Rates are subject to change in case of any hike in airport taxes, fuel charges, hotel rates, transport rates or government taxes
  • Child rates will be considered only up to the age of 10 years. For a child who is 11 years of age or above adult rates will apply.
  • Offer subject to change / withdrawal without any notice.
  • Customer needs to pay through their ICICI Bank Debit or Credit card while booking flight & paying on-line on www.via.com/IPB, to be eligible for the offer (Discount).
  • The offer is valid on bookings till June 30, 2012 day inclusive.
  • In case, the customer fails to enter the Promotion Code and pay through ICICI Bank Debit ,Credit , he/she will not be eligible for the discount benefit.
  • In case you cancel the booking (in part or full) the refund discounted amount while availing the  said booking will be deducted from the refund amount. 
  • The Debit card/ Credit card holder shall be required to give personal information and Card details on-line for the tickets purchased on www.via.com
  • All ICICI Bank Debit card/ Credit Cardholders are advised to check the other applicable terms and conditions of VIA before availing the offer.
  • VIA shall not be responsible or liable in any manner whatsoever for any deficiency or inadequacy of service rendered by the vendors or for any loss whatsoever of any nature
  • All terms and conditions of Promotion are subject to change without prior notice
  • Information about the offer is correct at the time of publication
  • Offer under VIA Promotion may be subject to other restrictions by law.
  • Customer cannot club two offers during the same transaction. The discount benefit cannot be combined with any other promotional benefit offered for bookings on www.via.com.
  • Date change, name changes are allowed. However the customer has to bear the additional charges as required.
  • Privacy policy for the VIA website, prior to providing such information. ICICI Bank Cardholders or ICICI Bank users, who are Travel Agents by occupation, are barred from buying tickets for their customers using their own ICICI Bank Debit & Credit Card. VIA reserves the right to cancel such tickets if such a case comes to the notice of VIA
  • ICICI Bank and VIA reserves the right, at any time, without prior notice and without assigning any reason whatsoever, to add/alter/modify/change or vary all of these terms and conditions or to replace, wholly or in part, this offer by another offer, whether similar to this offer or not, or to extend or withdraw it altogether.
  • All disputes, if any, arising out of or in connection with or as a result of above offers or otherwise relating hereto shall be subject to the exclusive jurisdiction of the competent courts / tribunals in Mumbai only, irrespective of whether courts / tribunals in other areas have concurrent or similar jurisdiction.
  • Flight Raja Pvt Ltd and /or ICICI Bank is neither responsible for nor guarantees the quality or delivery of the airlines or any other service provider and shall not be liable in any manner whatsoever for any loss/ damage/ claim that may arise out of use or otherwise of any goods/ services availed of by the Customers under the Program.
  • To be advised at the time of booking.
Terms Prescribed by ICICI Bank
  • ICICI Bank does not guarantee and make any representation about the usefulness, worthiness and/or character of the discount / benefit or of the Products/Services under the Offer provided by via.
  • Any tax or other liabilities or charges payable to the government or any other statutory authority/body or any participating establishment, which may arise or accrue to the ICICI Bank Debit card/ Credit card User/s due to provision of the Offer, shall be to the sole account of the ICICI Bank Debit card/ Credit card User/s. Tax deducted at source, if any, on the monetary value of the Offer shall be payable by the ICICI Bank Debit card/ Credit card User/s.
  • All issues / queries / complaints / grievances relating to the Offer, if any, shall be addressed to Alliance Partner directly at care@via.com without any reference to ICICI Bank. The same shall be addressed by via, only up to a period of 2 days after the date of transaction/purchase.
  • The existence of a dispute, if any, regarding the Offer shall not constitute a claim against ICICI Bank and shall be addressed directly by via.
  • ICICI Bank reserves the right to disqualify the Program Partner/s or Card Holder/s from the benefits of the Program if any fraudulent activity is identified as being carried out for the purpose of availing the benefits under the Program or otherwise by use of the Card.
  • ICICI Bank shall not be held liable for any delay or loss that may be caused in delivery of the goods and services or the assured gifts / prizes.
  • The Program is not available wherever prohibited and / or on merchandise / products / services for which such programs cannot be offered for any reason whatsoever.
  • All communication / notices with regard to this offer should be addressed  care@via.com.
  • The Offer is not available wherever prohibited and / or on products / services for which such offers cannot be made available for any reason whatsoever.
  • ICICI Bank/Flight Raja Pvt Ltd reserve the right to modify/ change all or any of the terms applicable to the Offer without assigning any reasons or without any prior intimation whatsoever. ICICI Bank also reserves the right to discontinue the Offer without assigning any reasons or without any prior intimation whatsoever.
  • If the ICICI Bank Debit card/ Credit card User ceases to be a ICICI Bank Debit card/ Credit card User at any time during the currency of the Offer Period, all the benefits under the Offer shall lapse and shall not be available to the ICICI Bank Debit card/ Credit card User.