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It is a combination of short message service (SMS - also known as text messaging) and phishing (the act of emailing someone with the intent of obtaining personal information that can be used for identity theft).
Messages are being received across the country by cell phone users claiming their accounts are delinquent, need to be updated or even to register for a new program. Links in the message and toll-free telephone numbers are being used.
Points to remember
- Cell phones can get viruses, so never click on links from any unknown person
- Never share financial or personal information by e-mail or text message.
- Tell us about suspicious e-mails that contain our name or logo.
- Check accounts regularly to spot fraud or unauthorised account access.
Learn more about safe banking tips through interesting videos.
An application to enhance the security of your online account with OTP.
Read the RBI advisory against phishing emails sent in its name.
Customer Education Series
Learn about Credit Scores, Nomination, Banking Ombudsman and more.