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Call to Pay

ICICI Bank Call to Pay facility lets you pay your utility bills, recharge any prepaid mobile, DTH connection through a simple phone call. To avail of this service, you need to have your:

Mobile number registered with ICICI Bank. Not registered yet? Click here to know how.

4-digit MPIN (This is required to approve payments over mobile banking). The MPIN can be generated over the same call made to pay your bill!
Once you have registered your mobile number and generated your MPIN, follow the simple steps against each of the service providers given below and make your payments over the call. The daily transaction limit is Rs. 5000.

List of service providers

 

Call on any of these numbers: 022-67237690, 022-40366890, 022-26814390

Recharge any prepaid mobile phone from any of these operators mentioned below:
Aircel, Airtel, Reliance CDMA, Reliance GSM, MTNL, BSNL, Loop, Tata Indicom, Docomo, Uninor, Vodafone.

  1. After the welcome message, select your telecom operator

  2. Enter your mobile number to be recharged

  3. Enter the recharge amount

  4. IVR will play back name of telecom operator, mobile number and recharge amount

  5. Press 1 to confirm

  6. Press 3 to go to account based payments

  7. Press 1 to select ICICI Bank

  8. Enter your 4-digit MPIN to complete the transaction

 

For MTNL/BSNL lines - All India: 1860-425-6633

From other lines:

North India: 0172-6600-6633          North East: 0361-6000-6633

Western India: 020-6600-6633       South and East India: 040-6600-6633

  1. After the welcome message, select your preferred language

  2. Press 1 to confirm if you are existing Tata Sky customer

  3. Press 1 and enter your 10 digit subscriber id, else press 2 to enter your registered mobile number

  4. Press 1 to confirm your subscriber id or mobile number entered above

  5. Enter the recharge amount

  6. Confirm your recharge amount

  7. Select ICICI direct debit as payment option

  8. Enter your 4-digit MPIN to complete your transaction

 

Dial 1296 from your MTNL numbers (Garuda or Dolphin)

From any other mobile phones, please call: 022-22199845

  1. After the welcome message, select your preferred language

  2. Enter your landline number

  3. Enter your customer account number printed on your bill

  4. Press 1 to confirm your landline and customer account number

  5. IVR will play the amount due

  6. Press 2 to select account based payments

  7. Press 1 to select ICICI Bank

  8. Enter your 4-digit MPIN to complete your transaction

 

Call 02267237656

  1. After the welcome message, select your preferred language

  2. Enter your billing unit

  3. Press 1 to confirm your billing unit

  4. Enter your 'Consumer Number'

  5. Press 1 to confirm your 'Consumer Number'

  6. Enter your mobile number

  7. Press 1 to confirm your mobile number

  8. IVR will play the amount and due date

  9. Press 3 to select 'account based' payment

  10. Press 1 to select ICICI Bank

  11. Enter your 4-digit MPIN to complete your transaction

 

 

Call 1800-200-3030 or 30303030

  1. Select your preferred language

  2. Press 3 for bill payments

  3. Enter your 9-digit 'Bill Number'

  4. Press 1 to confirm your 'Bill Number'

  5. IVR will play the 'Amount Due' and the 'Due Date'

  6. Press 1 to confirm your payment

  7. Press 3 for 'account based' payment

  8. Press 1 to select ICICI Bank

  9. Enter your 4-digit MPIN to complete your transaction

 

Call: All India - 022-267237676

 

  1. After welcome message make the appropriate selection to transfer funds to your demat account

  2. Enter the amount you wish to transfer

  3. Confirm the amount

  4. Select ICICI Bank account based payment

  5. Enter your 4-digit MPIN to complete your transaction