I urgently needed previous years bank statements of my current account. I contacted Mr. Sanjay at my home branch in Panchsheel Park. He asked me to submit my request in writing and told me that he will try to fulfill my request at the earliest. I was pleasantly surprised when within 3 working days he contacted me and asked me to collect my bank statements and at the same time requested me to keep the statements safely. All praise for ICICI bank at N-136, Panchsheel Park.
~ Geeta Chopra, New Delhi, January 25, 2014 Channel - Branch Banking Experience
I used the ''call me'' facility and received a call on my Saudi Mobile within 5 minutes. I explained to the executive that I need to open another NRE account since I already have a NRO account. He was very polite and helpful. I was surprised that my account was opened in less than 24 hours without any hassles. Great Job ICICI Bank, Keep it Up !!! Cheers
~ Mohammed Rehan, Dammam KSA, January 07, 2014 Channel - General Banking Experience
I was introduced to ICICI Bank using Tab Banking when I wanted to open Savings and PPF account for my wife. The request to customer service was forwarded to Rajouri Garden Branch in New Delhi where Mr. Sunil contacted me. The whole experience of opening account was smooth. Apart from savings account I also requested opening PPF account and the issue was that I didn't have much time and we had to submit the 80C proofs in office. Mr Sunil understood our problem and did all in his capacity and even went out of the way to make sure that apart from the account even PPF account got created well before the SLA provided by ICICI bank and regularly updated me the status and at times even post office hours. I am truly satisfied with the customer first approach of ICICI Bank and specially Mr Sunil who truly personifies the belief of ICICI Bank - "khayaal aapka"
Good Job guys. Hope I will continue to have great experience with you all.
~ Karan Malik, New Delhi, January 21, 2014 Channel - General Banking Experience
I would like to share the experience I had with ICICI bank, I have been in relationship with ICICI Bank for more then 5 years and I never faced any issue or dissatisfaction.
During the said period I have been in relationship with other banks but none of the bank having variety of solution on internet as ICICI Bank has and I sincerely appreciate the net-banking solution of ICICI Bank which never allowed me go to any branch.
Best part of online banking is that its very user friendly, end to end solutions on board, high security features and lots more.
Hats off to the team managing online banking.
~ Umesh Kumar, New Delhi, January 23, 2014 Channel - Internet Banking Experience
I had availed a loan from ICICI Bank and would like to share my sincere appreciation towards the wonderful work done by the Team
I'd like to compliment of ICICI Home Loan Team and one of your Executive i.e. Mr. Nirav Patel for the excellent service, he did great job for my home loan process,
I have always been pleased with the service I receive at your branches. However, Mr. Nirav Patel, professionalism and ability to get to the bottom of the situation quickly exceeded my expectations.
I have received sanction letter and disbursement cheque copy with the help of above employee and ICICI Home Loan Team.
Such a commitment to great customer service is to be commended. You can be sure that I will continue to do business with ICICI Group for years to come.
I wish Mr. Nirav Patel good luck in his career. Keep the good work.
~ Devang Prabodhbhai Vaishnav, Ahmedabad, January 12, 2014 Channel - Loan Experience
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