Customer Care, phone banking
  Customer Compliments
ICICI Bank Customer Care, 24 hour phone banking service
online customer care service, online phone banking service

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Excellent customer service & very very hi tech bank. Simple procedure to do all transactions through net. I have no complaints against the services since Feb 2005 thanking you

~ Vinod Kumer, Chennai, October 31, 2006, General

Yaah ! I appreciate your customer service. They are always for our help 24/7. Even I would like to thanks the members working over there, Thanks alot to provide us your services. I am very fortunate that I m account holder of ICICI Bank

~ Md. Shamim Ansari, New Delhi, October 31, 2006, Phone Banking

The internet banking facility of ICICI bank is really simple and useful. It is a boon for working professionals to be able to transfer funds and make routine bill payments through internet banking.

~ D.S. Mathur, Mumbai, October 31, 2006, Net Banking

Hi, I really appreciate the service you are providing. Keep up the Good Work

~ Nazia Parveen, Hyderabad, October 31, 2006, General

It was a fantastic service rendered by Mr. Subramaniam branch manager Jayanagar branch Bangalore . Hats off to him & the the ICICI Bank Folks

~ N. Ramkumar, Bangalore, October 31, 2006, Branch Banking

Good Service. Thank you for ICICI Bank people.

~ Inuganti Srinivasa Rao, Secunderabad, October 31, 2006, General

ICICI has made Banking simple and fun. Your Net Banking & Phone Banking Services are superb. My wishes to ICICI to continue as Leader. Thanks.

~ A. Sivabala Krishnan, New Delhi, October 30, 2006, Net Banking / Phone Banking

Hello, I would like to extend my sincere thanks to Ms. Puja Sahay who is working with ICICI Bank, M G Road, Banglore for taking so much effort for resolving my ATM related issue. I would like to appreciate the exemplary service rendered by her. I am very much impressed with the quality of service that ICICI bank has given me.

~ Shweta Pandey, Chicago, October 30, 2006, Branch Banking

I have been using ICICI bank and credit card service for around 3 years now. The response to complaints and usage of technology (like cheque depositing machine) is really worth appreciating. Kudos to ICICI bank employees and management.

~ Pankaj Nagpal, Delhi, October 30, 2006, Credit Card

Extreme Thanks to the ICICI Bank for their fast response. I got the demand drafts ready in just less than 5 minutes and then the request for a new cheque book was proceed within a very short time. ICICI is doing a GREAT JOB...All The Best...Keep Growing

~ Santhosh Kumar Metri, Bangalore, October 30, 2006, Branch Banking

Great support from your credit card devision.

~ Vithal Choudhary, New Delhi, October 30, 2006, Credit Card

I am having credit card of your bank. I would like to appreciate the way you people have settled my query with in few minutes of times. I have got this type of customer friendly environment and support. After that I have suggest my many friends to use the card of your bank. Hope to get the same in future also.

~ Prashant, Bhopal, October 30, 2006, Credit Card

I must say I am enjoying banking with ICICI. Advanced features provided by ICICI are great. Customer service is most appreciated one. Response time and provided solutions are awesome

~ Prasanna Shetye, Nagpur, October 30, 2006, General

Hi, I have seen that the ICICI 24 hour customer care is excelling in the services they are providing. Thanks a lot and keep up the good work...

~ Udayshree M., Hyderabad, October 30, 2006, Phone Banking

Hello Sir, your people did a great job in easy sanction and fast disbursal of my home loan last month, when I was in Mumbai for a short duration. The people are Abhishake Shirishkar and Mahesh Tambe from Home loans – Kudos to them

~ Kishore Desai, Mumbai, October 30, 2006, Home Loans

Thanks for your good servicing. In future I can invest my money all to your bank only.

~ M. Subhan Sheriff, Kuwait, October 29, 2006, General

Hi! Thanx for your "24hrs Customer Care" service. My boyfriend had lost his credit card & as it was a Saturday evening, we had lost hopes of getting the card blocked, got to know about your 24-hrs Customer Care from a friend. Got your numb from your web site. I am so happy. Want to thank you all (At the 24-hrs Customer Care Service)

~ Swati Shiv Kamat, Bangalore, October 29, 2006, Phone Banking

Dear ICICI Bank, The information given in the NRI Banking is very helpful, especially information about Prepayment, foreclosure & EMI Calc.

~ Sudhanshu Chaudhary, Mumbai, October 29, 2006, NRI team

Your trading portal "" is very comprehensive & user friendly.

~ M. A. Italia, Mumbai, October 28, 2006, Web Trade

I like ICICI's services because its very quick.

~ Sheetal, Chittirgarh, October 28, 2006, General

Your services are appreciable. Your bankers are doing excellent job.

~ Sakthikumar R., Madurai, October 28, 2006, General

The service at ICICI is really good. Whenever I mail any query I get reply too fast. ICICI bank, It suits you... "Hum hain na" Thanks

~ Pankaj Shetty, Navi Mumbai, October 28, 2006, Phone Banking

I have been a credit card customer with ICICI, its been a wonderful experience. The interfaces on the net are excellent and navigation is very simple. The transit time for receiving your statements is also good. Want to thank you for you services. Keep it up.

~ Yajuvendra Chauhan, Mumbai, October 28, 2006, General

The service at ICICI is really good. I hope your team maintain the same zeal. The caption "Hum hain na" is really made for it...Thank you.

~ S.P. Radha Krishnan, Pondicherry, October 28, 2006, General

Thanks a lot Prathyusha V. Customer Service Office of ICICI Bank Ltd. by reason of solve the my Salary A/C balance query . I am so Jubilant because of you take care of customer. ICICI Bank services is really superior. Go ahead with Originality.

~ Umesh D. Tambe, Mumbai, October 28, 2006, Branch Banking

Dear Sir, I am fortunate and proud to be an ICICI Bank customer. Its online service is excellent, it is flawless service. It is super & tension free internet service of ICICI Bank. I avail all the services of the bank from my home through my P.C. Many many thanks to ICICI Bank family.

~ Kiran Sankar Nath, Kolkata, October 28, 2006, Net Banking

I am astonished by the way in which your Bank works from 8.00 am to 8.00 pm with continued speed and accuracy. Wish U all the best for ever.

~ Sivakumar V, October 28, 2006, Branch Banking

I would like to thank Ms. Sowmya Nair for her great job done to make my request very simple & hassle free when I faced a problem in my debit card related issue. Her job matched the ICICI Bank corporate phrase " Hum Hain Na".

~ K. Mohammad Aslam, Kuwait, October 27, 2006, Branch Banking

Banking with ICICI Bank is simply convenient. I use ATM, internet banking, mobile banking, phone banking facility. The response is always prompt. I have never faced a problem till date. So, I also have decided to open an account for my sister.

~ Joby Jose, Cochin, October 27, 2006, General

Hi, I had a chance to talk to one of your executives today evening and am very happy with the kind of support I received from him. Satish, you are an asset to your organisation. Regards

~ Roopesh Raj, Banglore, October 27, 2006, Branch Banking

I am really impressed with your services preferably the Three - in -One Product providing services of Savings, Demat and Online Trading. The Product is matchless and despite banker I often get tempted to recommend it to other persons having interest in Primary, secondary & derivatives market. To apply for IPO is real terms hassle free.

~ Ashwani Kumar Sharma, Jabalpur, October 27, 2006, Web Trade

The way customers are pampered and made to feel totally at home", you have to meet Mr.Guru Kamath, the gentleman at Manipal ICICI Bank. I feel that the whole office of ICICI at Manipal is so homely but Mr.Kamath is the crown.

~ Vidya R. Bhat, Manipal, October 27, 2006, Branch Banking

I have my account with your Preet Vihar branch Delhi and I am very happy with your services. One of your employee Mr. Gulshan Khanna who is in your Preet Vihar branch is a very nice person. He always helps me out

~ Deepak, Gaziabad, October 27, 2006, Branch Banking

Thanks to the net banking facility provided to the customers like me. Because of this I seldom visited ICICI Bank Branch. Specifically, I can remember of visiting the branch only 7 times in the last two and half years after opening the account.

~ Santanu Das, Kolkata, October 26, 2006, Net Banking

The best service you can TRUST!!! It is always a pleasure to be your customer!!!

~ Ritesh Bisht, Gurgaon, October 26, 2006, General

Its a nice experience for me to banking with ICICI for last 5 years, I appreciate your effort for making banking easier and more friendly with due course of time. Particularly I would like to appreciate for the extended banking hours and easy internet banking facility and the huge ICICI ATM network. Hope you to continue the good work

~ Sayak Ray Chaudhury, Chennai, October 26, 2006, General

I have an account with ICICI for almost 8 years, best online money transfer and Demat service, way of approach of ICICI staff is very nice.

~ S. Ravichandran, Coimbatore, October 26, 2006, Net Banking / Web Trade

ICICI has just done the best that any Indian bank could have done by offering a full array of online services. More over, the consistency of services & customer care has been really appreciable.

~ Sunil Reddy, Los Angeles, October 25, 2006, General

Thank you so much for the support and service, looking forward the same in future. post me any promotional offers in future.

~ A. Lawrence Rajesh Kumar, Chennai, October 25, 2006, General

Excellent services received from Customer Care & your bank staff at branch. We are very happy to operate all transactions by internet banking including deposits. Bill payment option is very excellent service option for busy people.

~ Ramesh, Visakhapatnam, October 25, 2006, Phone Banking / Branch Banking / Net Banking

Very good and user friendly internet banking services. Most of my queries are sorted out on internet itself. Keep it up

~ Ruchi Goel, Ludhiana, October 25, 2006, Net Banking

I had applied for a new set of passwords and required them to be sent to me to a temporary address I was put up at. ICICI's Supervising Officer Mr. Abhijeet Desai went out of his way to ensure that the passwords get to me in time. I want to thank him for his prompt help. Thank You

~ Nihar Gulwadi, Mumbai, October 24, 2006, Savings Account

Good service and fast response. I am happy with all.

~ Sri Hari Kumar, New Delhi, October 24, 2006, General

As being a customer of this organisation have felt very happy because of the services provided by ICICI and also the staff is very supportive.

~ Sachin Sharma, Dehradun, October 24, 2006, General

Dear Team, I appreciate your accuracy, your website is also easy to navigate & operate, all online transactions are get done immediately also I got immediate reply from manager, keep it up. My best wishes for all your team...

~ Sumedh Kulkarni, Pune, October 24, 2006,

Good Service...happy with the staff cooperation till today. Thank you and keep it up.

~ Nitin Bajaj, Pune, October 20, 2006, Branch Banking / Net Banking

Dear ICICI Bank, I am associated with you right from the erstwhile ICICI Ltd. You have brought a transformation in the Indian banking system and every nook and corner you are known. Your net banking is excellent and transactions are prompt.

~ R. Devarajan, Trichy, October 24, 2006, Net Banking

Very Very Good service. I appreciate your valuable service.

~ N. Sankaranainar, Thirunelveli, October 24, 2006, General

You are implementing when customer thinks about it, I am referring to the instant PIN for Debit Cards Thank you

~ Vasudeva Mallan, Kochi, October 24, 2006, Savings Account

I sincerely thank Nodal Officers- Customer Service Quality, for addressing my grievance and resolving it within one day's time. You made me DELIGHTED. One HAPPY Customer is here for YOU. Please keep up the good work..Cheers

~ R.V. Subhash, Hyderabad, October 24, 2006, General

ICICI bank is really very praiseworthy as practically I have felt very prompt actions for all the services such as saving bank related activities, prompt account updation, timely deposit of out station cheques, credit cards related issues and so many......!

~ Rajesh Mohan Misra, Mumbai, October 23, 2006, Savings Account

Banking with ICICI Bank is simply ONE TOUCH BANKING. Specially, Phone Banking officers are really helpful to the customers. I have never faced any problem till date.

~ Sanjiv K Umar, Chandigarh, October 23, 2006, Phone Banking

My recent experience about my personal loan application was ecstatic as well as amazing. The bank have been able to credit the sanctioned amount despite the lack of agency/agents name. The alacrity,courtesy and emails followed by phone calls, reflect the conviction to solve the customer concern. Salutes to ICICI bank.

~ Satyendra Kumar Srivastava, Lucknow, October 23, 2006, Personal Loans

I am very happy with ICICI Bank.8am to 8 pm working time is very much helpful to me. Best wishes to ICICI bank.

~ Rajesh R., Kottayam, October 22, 2006, General

I have had a very trouble free and pleasant experience with ICICI bank for the last 2+ years. The website is simply the best. I have not seen any other bank (including many foreign banks) provide such a reliable and simple to use service. Morever, the best part of the online banking service is the simplicity. Kudos

~ Srihari, Bangalore, October 22, 2006, Net Banking

I had some problems with the savings bank component of my three in one account opened recently with ICICI bank. I had not received the cheque book and ATM card. It is with the assistance provided by Mr. Vamshi at ICICI's Hyderabad offices that I have now received the ATM Card. The efforts made by Mr Vamshi are really creditable.

~ Avanish Prakash Dureha, Mumbai, October 22, 2006, Web Trade

I have been banking with ICICI over 10 years. ICICI bank's service is excellent and the cost of the service is very low.

~ T. Srinagesh, Hyderabad, October 22, 2006, General

Services from ICICI bank are outstanding. I have no complains The internet banking is argubaly the best in the world. The speed, user interface, ease of navigation, security and various functionalities specially with "Funds Transfer" are phenomenal. ICICI clearly deserves the "Best Internet Banking Award in Asia".

~ Parag Khare, Pune, October 22, 2006, Net Banking

Outstanding website! Outstanding customer service at Cenotaph road branch for NRI account!

~ Teresa Pal, Chennai, October 21, 2006, Net Banking / Branch Banking

Thank you so much shankar for the valuable information you have given me. As a customer, it makes us proud to say " I've an account in ICICI Bank. " Great Work done. All the Best have a nice day ahead. Cheers!!!!!!

~ Rahul Nair Raj, October 20, 2006, Phone Banking

I have a NRI account & all I do is online banking & I must say that your online service is simply outstanding. I am particularly pleased with the prompt replies I get for the issues addressed via email. I sincerely congratulate your online banking staff & hope to enjoy the same service in future too.

~ Robin, Dubai, October 20, 2006, Net Banking / Phone Banking

I can say that ICICI services are the best. I am existing customer of ICICI Savings account, Home loan and Personal loan as well. Now I became NRI customer to ICICI. Good! Good!! Good!!!

~ Sudarshan, Singapore, October 20, 2006, Savings Account / Loans Team / NRI Account

I am using the internet banking facility of ICICI for the last 2 years or so and so far the experience is very good. I must say the facility given by the bank and the web site is too good. Just wanted to say keep it up.

~ Siddhartha Garg, Kota, October 20, 2006, General

Dear Sir, without taking much of your time I would like to Congratulate you upon your services provided and cordial staff in twin words - "EXCELLENT & EXEMPLARY ",keep it up.

~ Mohd. I. Khan, Hyderabad, October 20, 2006, General

Your banking services are too good and your website is the most user friendly site I have ever seen.

~ Nitin Bajaj, Pune, October 20, 2006, Branch Banking / Net Banking

The personalised & efficient services rendered by ICICI Bank, Naraina Vihar Branch, New Delhi are commendable. Keep it up!

~ Ravi Khorana, New Delhi, October 19, 2006

I will like to share ... that one of the best online banking services I have ever used ... even the par is based on international standards... Simply superb... very user friendly ...

~ Sumanta Sarkar, Hyderabad, October 19, 2006, Net Banking

I recently visited the ITPL extension counter after seeing your ads about the 8% Fixed Deposit accounts. The young lady (I regret that I am not able to remember her name) at the counter was very helpful and efficient and was able to open an Fixed Deposit account for me even though I did not remember anything about my savings account like my account number or my customer id.

~ Manoj B., Bangalore, October 19, 2006, Branch Banking

I am very happy with the helpful attitude and nice behavior of bank employees. I wish your bank touches new height in the years to come.

~ R.J. Singh, Nagpur, October 18, 2006, General

The faith that this bank has in it's customer words is not to be seen in any of it's competitors. I can quote this due to my past experience with two other private bank's & a nationalised bank. Keep up the good work.

~ Jatin, Mumbai, October 18, 2006, General

I like ICICI, because the service is prompt, clear all the doubts, solving our problems, good I like the service very much.

~ Selvi Sundarraj, Mumbai, October 18, 2006, General

My experience with other banks for the past 8 years says that the response of ICICI bank to its customers is very very good. Day by day, there is lot of improvement in handling the customers calls. The internet banking facilities & DMAT services are very user friendly. Keep it up.

~ KVBA Gopala Rao, Ahmedabad, October 18, 2006, Web Trade/ Phone Banking / Net Banking

Thanks alot for this facility and your support on net banking.

~ Sandeep Goel, Ludhiana, October 18, 2006, Net Banking

Hi, service is very good. I am doing most of the work online. It is very easy and faster.

~ Bipin Parmar, Ahmedabad, October 18, 2006, Net Banking

I am really happy with the services of ICICI Bank.

~ K. Narayana, Aurangabad, October 18, 2006, General

Very good and customer friendly customer care executive and officers. All my queries are sorted out. ..Keep up the good work

~ Rajbir Singh, Delhi, October 18, 2006, Branch / Phone Banking

We wish to place on record our appreciation for the efforts and personal interest demonstrated by Shalini Arun,Anshu Naithani, Anuradha Dhar and Tanisha Singh- ICICI Delhi, Dehradun in the hour of crisis when we lost our bag containing all our cheque books, ATM Cards etc. You guys enhanced our joy of banking with ICICI Bank tremendously.

~ Suresh Wadhwa, Dehradun, October 18, 2006, Branch Banking

Its so easy and fun and worth it working with you and using your services - I enjoy trading as your site is so user friendly compared to others.... in fact I switched over from my previous share broker 5 to come to you..... keep it up and thanks for really trouble free hassle free and friendly service

~ Myrtile D'Cunha, Mumbai, October 18, 2006, Web Trade

I would like to appreciate the prompt and quick action taken by your customer care manager Ms. Ayesha for resolving the problem i had faced. Keep up the good work.

~ Amitabh Diddee, Pune, October 17, 2006, General

Hi, I really need not visit the bank to do my operations. The internet banking is simply excellent. Mails get answered within 3 days and opening of fixed Deposits over net, Transfer of funds are really excellent features.

~ Sedhil Manian V., Chennai, October 17, 2006,

I had come for work to Mumbai and my credit card got damaged. I wrote a mail to RAMASUBRAMANIAN S. in retail banking. In less than 5 minutes he called me and also ensured that in less than 8 hours new card is delivered to my Mumbai address. This efficiency is par excellence would like to thank all in the bank who made this possible.

~ Chaitanya Prakash, Delhi, October 17, 2006, Credit Cards

My entire family banks with ICICI. All our financial service needs are taken care at the ICICI Door step. We have thoroughly enjoyed the relationship. What we like the most is the diverse products ICICI takes care of and quality of service delivery. Truly my family believes you when you say " Hum Hai Na ! ". Keep it that way.

~ Vinod Vaswani, Banglore, October 17, 2006, General

ICICI's response to the customer's need has been exemplary. I was surprised when my request was attended to in a day's time by Mr. Prakash and also a message sent on my mobile confirming the transaction. The flexibility and comfort which the bank and credit card offers is of the highest standards. Keep it Up. Regards

~ Chetan Mehta, Mumbai, October 17, 2006, Phone Banking / Credit Cards

Hi, I had a problem with my passwords. I complained you and it was closely followed by you and now I got the same resolved. Thanks and for your continuous efforts. Regards

~ Rajaraman, Chennai, October 17, 2006, Phone Banking

Hi, since 1.5 years I am holding ICICI salary account. I am finding satisfactory services from Tamil Nadu, Kumbakonam branch. Please keep and maintain the same kind of services.

~ Sethuraman R, Kumbakonam, October 17, 2006, Salary Account / Branch Banking

Hi, thanks for your great support. I like way you resolved my query and the continuous follow up on the query was also interesting. Any way thanks a lot...

~ Hashir, Bangalore, October 17, 2006, Phone Banking

I had problem with my Internet banking as I used a different password of my other bank, to my great surprise it was solved by your customer care people in just 24 hrs..thanks for the excellent service and i wish all the very best for the same...

~ Jancy Rani, Chennai, October 16, 2006, Phone Banking

I like very much prompt service of ICICI Bank. It is really appreciable.

~ Sanjeev Garg, Raigarh, October 16, 2006, General

Your service is very good. I feel very happy, for that your fast accessing and the service.

~ Ezhilarasan, Chennai, October 16, 2006, General

Thank you very much for your immediate response to my complaint. I have received my cheque book. Thank you.

~ B. Prabhakara Rao, Adilbad, October 16, 2006, Branch Banking

It has been a very nice experience banking with ICICI Bank, be it Salary Account, Credit Cards, Dial-a-Draft, Loan-on-Phone, Zero Liability or any other facility that they provide. Undoubtedly the best!!! I just cannot imagine banking with any other bank after just 15 months of my relationship with ICICI.

~ Abhirajan, Gurgaon, October 16, 2006, Salary Account / Credit Cards / Phone Banking

ICICI bank is giving me great support and made my dreams come true. It is helping me when ever I require a friend.

~ Lila Krishna, Hyderabad, October 15, 2006, General

I appreciate your technology integration in the Banking. You are the one who play the role behind other banks development because - U are the leading bank which has integrated operations in IT for all customers for insurance, banking, Loans, etc ... - which makes other banks to do it.

~ Sivaramakrishnan, Hyderabad, October 15, 2006, General

I have a savings account with ICICI bank fort branch and my wife has got an account with HDFC Fort and I find that the service of your bank specially net banking of the bank and direct dot com is excellent and far ahead of HDFC . Keep it up.

~ Sanjay Gupta, Mumbai, October 15, 2006, Branch Banking / Net Banking

Quick e-mail Response together with query solving are the main features of ICICI support staff, that keeps customer satisfied

~ Nadeem Shaikh, AL Khobar, October 15, 2006, General

Thanks to ICICI for giving very good quality and convenient timing for banking. I am very satisfied customer of your bank and always refer others to ICICI.

~ Sandeep Kumar, New Delhi, October 14, 2006,

Your service is really good than others, I have my account in Hyderabad and after that I operate my account from Delhi and Mumbai. I never get any kind of problem really I am proud to be an ICICI customer Thank u.

~ Sunil Laxman Chandekar, Hyderabad, October 14, 2006, Savings Account

ICICI Bank gives best service. I like it very much. I personally introduced / enrolled my friends also. We are proud of it.

~ D.R. Rao, Visakhapatnam, October 14, 2006, General

We are greatfull to you and your credit card devision. I thank you for your credit card services and facilities.

~ Bhavesh Nitinbhai Shah, Ahmedabad, October 14, 2006, Credit Cards

The facilities offered by ICICI like Internet banking, mobile banking are very interesting, helpfull and truthfull.

~ Karthik, Chennai, October 14, 2006, Net Banking/ Mobile Banking

The service is excellent and technology platform is flawless. Cool. Keep it up.

~ Manik, Mumbai, October 14, 2006, Savings Account / Net Banking

I appreciate ICICI Bank for its speedy action and customer service.

~ Sudharshan, Port Blair, October 14, 2006, General

Dear ICICI, you have revolutionised the Private banking and internet banking system. Keep it up. We are waitng for much more products which make our lives easier.

~ S. Rajagopal, Mysore, October 14, 2006, Private Banking / Net Banking

I am happy with your prompt and immediate action on the points noted by me and extremely happy to convey my regards to you for our continued co- operation. The real customer is happy now on this occasion. Thank you for your every word which helps me in the right time and spirit.

~ Jayakumar S, October 13, 2006, Phone Banking

I am glad to be associated with ICICI Bank credit cards and fully satisfied with the support and services of their products provided to me at all times. I will always be happy to establish mutual and fruitful relationship with a esteemed bank like ICICI Bank.

~ Sujesh S. Pillai, Jodhpur, October 13, 2006, Credit Cards

My internet banking facility was disabled for which I had registered a complaint. I have received my new set of password today. It was amazing to receive new password without going to the branch. I am really happy with the net banking now. But, overall service given by the bank to its customers is beyond appreciation.

~ Mahendra, Mumbai, October 14, 2006, Savings Account / Net Banking

Your bank official's service, care, attention, cooperation and response towards me and other clients has been superb, excellent and beneficial. I really appreciate the organisation. Thanks.

~ Birendra Singh, Sitapur, October 13, 2006, Branch Banking

Hi, I am thew person who wrote very dissatisfied mail 4-5 months ago. But, now I can proudly say that I am an ICICI Bank customer...using my credit card since last 4-5 years. I am also using other bank's credit cards. But, really...the best one is ICICI Bank...and I am very comfortable with this...many thanks to ICICI team.

~ Rattan Singh, Gurgaon, October 13, 2006, Credit Cards

The best corporate banking I have seen. The personal loan really helped me to put my daughter in engineering collage. Friendly service, it takes minutes to deposit and withdrawal. I am proud to be with ICICI.

~ M. Baharudeen, Madurai, October 13, 2006, Personal Loan / Savings Account

Fund trasfer on internet banking is very easy & fast.

~Kanchan Bisht, Mumbai, October 13, 2006, Net Banking

Hi ICICI, your internet banking facility is amazing. I am so used to using this facility that I came to know about the changes made in your branch banking facilities two months after they were made. As I rarely visit the branch. Thanks ICICI. Keep it up.

~ Sunita Maheshwari, Gurgaon, October 13, 2006, Net Banking

The best online banking experience...across all banks in India.

~ Kulpreet, Kolkata, October 13, 2006, General

The service is really good and my requests are responded within a short period of time. Keep the pace.

~ Anand Krishnan, Chennai, October 13, 2006, General

The service at ICICI is really good. I hope your team maintain the same zeal. The caption "Hum hain na" is really made for it...Thank you

~Harsha Priyadarshini, Hyderabad, October 12, 2006, General

ICICI Bank has changed the scenario of Banking sector in India by introducing many world-class facilities through various online banking services. It gives me great pleasure to avail such services. Keep innovating!!!

~ Guarang Shah, Pune, October 12, 2006, Net Banking

I would like extend my sincere thanks to Miss. Sandhya, who is working in ICICI Bank, Malleswaram Branch, Bangalore for the services rendered by her on October 3 rd, 2006 regarding my transactions.

Services of such nature will influence customers to get associated with the bank and recommend the same for others too. Thank you very much

~ T. R. Ramesh Kumar, Bangalore, October 12, 2006, Savings Account

Hello, Thank you for your great relationship,there was a unauthorized transaction in my credit card, customer service manager Mr.Chitra helped me to dispute the transaction. I also congrats ICICI for their great customer service, I hope this kind of relationship will be continued, all the best. Thanking you

~ Pushpak Patil, Mumbai, October 12, 2006, Credit Card

I am using Net Banking for almost two years and found it extremely satisfactory, very useful and convenient. Thanks to ICICI BANK. I am really very grateful to you for your products and services provided

~ Rupali Ghate, Pune, October 12, 2006, Net Banking

I am very happy with the services provided by ICICI, especially the timings 8 to 8. Thanks to ICICI

~ V. Sivaraman, Pondicherry, October 12, 2006, Branch Banking

I am very much happy with your mobile prepaid recharge system and your net banking services .

~ S. Suvardhan, Hyderabad, October 11, 2006, Net Banking

Your Services are really helpful and of great use to us. Your money2india services are good to get money from USA.

~ Hema Sunder, Guntur, October 11, 2006, Remittances

I appreciate the speed of processing Home Loan & the prompt response on my queries regarding home loans.

~ Ashok Bhute, Pune, October 11, 2006, Home Loan

I am having an account with you since 2001. I appreciate your online system of viewing bank account, Demat account and trading accounts. The screens are user friendly and very easy to nevigate thru various screens.

~ K Ravisankar, Chennai, October 11, 2006, Net Banking/ Web Trade

Hello, I always go online for all my queries and I can say that all my queries are always resolved to my satisfaction. Thanks ICICI Bank. Regards

~ Pranav Patkar, Pune, October 11, 2006, Net Banking

Initially I was against opening an account with ICICI due to heavy nuber of accounts they are handling. But, I am impressed with the way they maintained quality of service.

~ Pratima Deshpande, Pune, October 11, 2006, Savings Account

Banking with ICICI Bank is simply convenient. I use ATM, internet banking, mobile banking, phone banking facility. The response is always prompt. I have never faced a problem till date. So, I also have decided to open an account for my wife.

~ Anil Gupta, New Delhi, October 11, 2006, Savings Account

I never had such a great service from any other banks. I have never been to bank for any reason. Your online service is excellent. Thanks for making our life comfortable.

~ Stalin Murugadoss, Chennai, October 11, 2006, Savings Account / Net Banking

Would like to appreciate exemplary services rendered by Ms. Ayesha whom I contacted. She has shown trust in customer and stood by your company saying "Hum Hai Naa". Ayesha great job done.

~ Harish M Hegiste, Mumbai, October 11, 2006, General

This is to inform you that ICICI Bank has given me the best services since the time I have opened my account...I would like to continue with their services and wish them "Best Luck" for their bright and smashing future. Cheers...

~ Rohit R Bodhe, Mumbai, October 11, 2006, General

Very good integration and technology platform. Its really one branch nationwide.

~ Amol Mankad, Vadodara, October 11, 2006, General

Very good services, always.

~ Asish Kumar Banerjee, Birr, October 10, 2006, General

I am really happy with the services received from Ms. Lakshmi. She was very cooperative. I had some concerns with credit card charges. It was resolved immidiately.

~ Pruthvi, Bangalore, October 10, 2006, Phone Banking

I have seen my bank's website and customer care. But, ICICI customer care is very great. The entire team is of very responsible people.

~ Rama Chandra Rao Yadlapati, Vijaywada, October 10, 2006, Net Banking / Savings Account

I must deeply appreciate and thank you all for your wonderful help and efforts in your endeavor to organize to get my password which I lost. Also, I appreciate your quick response and immediately reply for my queries and sending my login password.

~ R.V. Sridhar, Kolkata, October 10, 2006, Savings Account

Most cordial and pleasent service with full guidance and cooperation always in all branches.

~ Rasiklal M. Jain, Chennai, October 10, 2006, General

I am impressed by the efficient manner in which the money transfer takes place between banks. Thanks to this excellent facility, it had obviated the need to visit a branch to transfer funds. Thanks ICICI for being innovative.

~ Ramakrishnan PR, Bangalore, October 10, 2006, Net Banking

I am a proud owner of an ICICI Bank gold credit card. It is very good. A good thing that I like is its transparency in billing. Thanks! Keep up the good work.

~ Nilabh, NOIDA, October 10, 2006, Credit Card

I am fully satisfied with your services and security system. Please keep it up.

~ Dr. Ashok Kumar, New Delhi, October 10, 2006, General

I was really impressed with the customer service provided by the bank and I would like to thank Ms. Kathy who was the customer service manager. She had put lot of efforts and made me feel a happy customer by resolving the issue when others failed to action. Thanks to Ms. Kathy. Thank you ICICI.

~ Subhashin Sebestian, Dubai, October 10, 2006, Phone Banking

I had personally put in a complaint on your site some days back, was pleasently surprised when Mr. Anurag personally called me and ensured that my complaint was serviced.

~ Dali Agarwal, Mumbai, October 9, 2006, General

I would like to render a few words of appreciation to Mr. Abhinov working at Malad West – S.V.Road Branch. His customer service and assistance provided was very professional. Great Job!!! Keep it up...

~ Roy John, Dubai, October 9,2006, Branch Banking

Excellent service from ICICI bank once again. I had given feedback that the online FD opening form should have the option to select auto renewal option. The online form was modified within 2 days of my feedback. Way to go. Keep it up.

~ Viswanath, Bangalore, October 9, 2006, Net Banking

I am very much satisfied with the net banking services of ICICI Bank which is very outstanding.

~ Ramakrishna, Hydrabad, October 9, 2006, Net Banking

I am a customer of the bank for the past four years and have a SB account, credit card, demat, online trading and home loan. I live in a remote forest area in Orissa and I found that the services of the bank are excellent and always prompt. Our Seshan family has found in ICICI a uniting factorand one stop shop for all the financial needs of the entire family.

~ Krishnan Seshan Krishnan, Sunabeda, October 9, 2006, General

I have a SB account with Cenotaph Road Branch, Chennai. I am very happy and must appreciate the prompt, quick, clear, and reliable response of all my queries, by my account manager.

~ Lakshmanan RK, Bangalore, October 9, 2006, General

ICICI Bank – India's finest private bank. Customer dealing is superb, they simpaly say you please fill the form and relax! Hum Hai Naa...Infrastructure is very good. Services like mobile banking and internet banking, e-statements keep us walking with this developing technology. May this bank prosper well in future. My well wishes are always with this bank.

~ Amandeep Singh, Karnal, October 9, 2006, General

This is to place on record my profound thanks to ICICI Bank for sanctioning me a loan against my property. In this connection I wish to say special thanks to Mr. Hari, credit manager, Mr. Vadivel, counceller, both from Santhome office and Ms. Nancy of Velachery Branch for their very special services to me.

~ K. Chandrasekaran & C. Lakshmi, Bhilai, October 9, 2006, Loans Team

Thanks to Ms. Sudha, Ms. Vinni and Mr. Alok Agarwal from Gomati Nagar Branch, Lucknow, U.P. For helping my father in transfering funds to my account in Singapore. Thanks for your positive attitude. Regards

~ Nitin Mathur, Singapore, October 9, 2006, Branch Banking

Fast customer's greviance redressal and speed in service, customers are not required to stand in Queue to withdraw money or remitt money. The working hours are suitable for all sections of people and this is the speciality of ICICI Bank. I checked the verious services of various banks and rated ICICI Bank as the best.

~ S. Jayaramachandran, Pudukkottai, October 7, 2006, General

Your employees understand the customer's needs well by tracking their bank accounts and fulfilling it in everytime. So, I am very happy with ICICI Bank relationships. I also suggest others to avail these benefits. Please keep up the geed work.

~ V. Elaiya Perumal, Madurai, October 7, 2006, General

ICICI Bank is best for customer service as a whole 24 hours, 7 days and 365 days.

~ Zakir Hussain, Jamshedpur, October 7, 2006, General

Dear All from ICICI, It's very nice and easy to bank and have relationship with you all. Really appreciable timings of job and committed work finishing. I can surely say to all, after ICICI only the Indian banking got a revolutionary boom. Keep going on...Regards

~ Ganesh Kumar, Chennai, October 7, 2006, General

The efficient internet banking services provided by the bank is outstanding. I wonder if any other bank can do like this. Congratulations to the ICICI Bank.

~ C Mani Venkatesh, Tirupur, October 7, 2006, General

I would like to thanks all members of ICICI, they have a good service. The best service I like is to recharge my phone online. It is so easy...and online transfers. All these services really save my time...Thanks and always keep it up.

~ Mohammed Shadab, Jeddah, October 7, 2006, Net Banking

Well, I am a satisfied ICICI Bank customer who holds salary account plus a credit card for the last 6 years. Your processes are well in place and the service is also world class in standard. Keep going. All the best.

~ Sreegith C K, Mysore, October 7, 2006, Salary Account / Credit Cards

User friendliness of ICICI Bank's website...One cannot describe the e-banking pleasure, but, one has to experience it. I am also assosiated with the bank from last 4 years.

~ Manoj Neve, Nashik, October 7, 2006, Net Banking

I am an NRI in India. I had requested for someone from ICICI to meet me while I was in India. Mr. Sreejith and Mr. Chanchal of Calicut Branch met meat my home. Theye were senstive to my special needs and provided information I needed. Their services were exceptional. Thank You.

~ Noufal, Calicut, October 7, 2006, NRI Team

Thanks to all the people who looked out my matter. The response you give to your customers is really appreciative and fast. Keep it up and once again Thanks.

~ Ashkanez Rahi Sagr, Raipur, October 7, 2006, General

Thanks for the immidiate response for my grevience. I appreciate the support provided to your valuable customers.

~ Sundar, Banglore, October 7, 2006, General

My response towards the facilities which ICICI Bank has provided me is wonderfull. Everytime I call the customer service people. They go an extra mile and serve me better.

~ Ravi Kumar, October 7, 2006, Phone Banking

I have been doing business with some other nationalised and private banks. But, I must compliment ICICI Bank for their online banking. If I an still doing business with ICICI Bank, then because of their online banking. It has the best online banking facility in India. Cheers ICICI Bank.

~ Partha, Hydrabad, October 6, 2006, Net Banking

Your service is best amongst all banks I have ever dealt with...even your website is more user friendly...every information is easily accessable...keep the same forever and then this bank would be the best in the market.

~ Neeraj Puri, Delhi, October 6, 2006, Savings Account

A leader is one who knows the way, goes the way and shows the way. ICICI Bank is No. 1 all the way.

~ Mehul Mange, Mumbai, October 6, 2006, General

I am Happy with ICICI Bank services. Keep it up. Thanks

~ Supriyo Kr. Biswas, Durgapur, October 6, 2006, General

I had applied for a car loan from ICICI – Kolkata. I would like to thank Mr. Nakib Ahmed for his help to get the loan disbursed in time.

~ Rajib Basu, Kolkata, October 6, 2006, Loans Team

I had requested to open a fixed deposit account on 1 st September '06. Initially I faced some problem. But, Mr. Anurag Sharma helped me to sort out this matter within 2 days. Loads of applause for putting in the efforts. Thanks

~ Deven Bhatt, Mumbai, October 6, 2006, Branch Banking

This is to appreciate the efficiency shown by ICICI folks in Kolkata, especially Mr. Partha Sarathi Dasgupta, for arranging the Forex in less than a day timeframe. They could make it happen even on a day which is a bank holiday here in Kolkata.

I sincearely thank you and appreciate the support provided by you in arranging the forex in Kolkata within a short notice period.

~ Sourav Mazumdar, Kolkatta, October 6, 2006, Branch Banking

Thank you for taking the trouble for calling up my residence. My father told me yesterday evening that there was a call from your office. Really appreciate it. We have received the TD certificate from your branch, when my father visited the Mulund branch.

Your small gesture goes a long way in showing the commitment at least from the top management to be customer oriented.

Thank you once again.

~ Harold Dais, Mumbai, October 5, 2006, Savings Account

I have now received the account statement from the Bank for September 2006 with respect to my saving bank account. Thanks to you the above has been possible. I am sure tha I do not have to trouble you again on this account.

~ Subhash Dhavale, October 5, 2005, Savings Account

Sir, I would like to congratulate you for providing really comfortable banking. Your staff is really helpful.

~ Aditya Mani, Delhi, October 3, 2006, Savings Account

Services are good. I was not sure while opening my salary account as well Demat. But, as of now I am satisfied. Please keep it up.

~ Prabhu Raju, Chennai, October 3, 2006, Salary Account/Demat

I have an account with ICICI for almost 3 years now. I have had a wonderful experience with ICICI till now. I hope it continues the same way. I find your Demat charges more than others. But, I liked working/ dealing with ICICI so much that without giving it a thought I just simply opted for ICICI.

~Rimple Shah, Pune, October 2, 2006, Demat

Very good and user friendly internet banking services, all my queries are sorted out on internet itself. ..Keep up the good work.

~Parvez, Mumbai, October 2, 2006, Net Banking

The service is excellent and technology platform is flawless. The quality work done, inspite of the volume of transactions is worth appreciating. Keep the good work going.

~ Binoy Varghese, Delhi, October 2, 2006, General

I am quite satisfied by opening my account in ICICI. I really felt the difference between the government and private banking, I am now thinking to go further and invest some money in mutual funds.

~ M.K. Sharma, Bangalore, October 1, 2006, Savings Account

The working of the bank is extremely good and very simple procedures. I especially like online banking its very secure, simple nad elegant. I can do most of my banking online. Its simply world class and I am proud that India has such great institutions that makes the country world class. Thanks, keep up your great work and we are always with you.

~ Jitendra Acharya, Surat, October 1, 2006, Savings Account

Services are good. I can anytime check my account balance. As of now I am satisfied. Please keep it up.

~ M. Samsutheen, Tirupur, October 1, 2006, Savings Account

Dear Bank, I must compliment your internet banking facilities. I think you are the best and the speed in which you reply while transacting in net banking is amazing. Keep it up, you truely deserve the award for the Best Internet Bank.

~ Jai Shankar Subramanian, Chennai, October 1, 2006, Net Banking

Hi...I am satisfied with the services of ICICI Bank. Also, your staff are nice and cooperative in every situation. Thanks ICICI.

~ Ravi Raj, New Delhi, October 1, 2006, Savings Account

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