Dear Customer,
ICICI Bank has been awarded the 'Most Customer Responsive Company’ award in the Banking Services vertical at 'The Economic Times – Avaya Global Connect Customer Responsiveness Awards 2007'. The nomination and short-listing process of the awards was rigorous. The exercise encompassed a multi-stage process involving customers as well as thought leaders from various walks of life. An award of this stature is the ultimate recognition for a service brand like ours and reinforces our commitment towards customers and to excellence in customer service. This has been exhibited through continuous streamlining and evolving of our customer-interfacing processes, proactive customer service as well as implementation of customer feedback in true spirit. We thank you for your support and guidance and promise you that we will endeavour to constantly raise the bar and put the CUSTOMER first. However, if we miss something or fall short of your expectations, please feel free to send us an e-mail us through the ‘Complaints’ section at ICICIBank.com. If you have an experience that deserves an appreciation, please visit the ‘Compliments’ section at ICICIBank.com. Looking forward to an enduring relationship. Sincerely, Customer Service Team |
