Nature of claim

Health Expenses

1. Medical Accident & Sickness

(includes medical evacuation, repatriation, inpatient and outpatient expenses)

1. Proposal form
2. Signed Claim Form
3. Doctor’s medical report
4. Original Admission/discharge card
   
5. Original Bills/Receipts/Prescriptions
6. Original X-ray reports/ Pathological/Investigative report
7. Copy of passport/Visa with Entry & exit stamp
8. Post mortem report, if applicable

1. Register claim at +91 11 4189 8868
2. Submit claim form along with other relevant documents.
3. TPA would validate and authenticate the claim.
4. For cashless claims settlement, TPA would settle bills directly with hospitals and provides remittance. For reimbursement claims settlement, TPA would check and reimburse payments within 7 days.

2. Dental Treatment

1. Baggage Delay

Delay is more than 12 hrs

1. Signed Claim Form
   
2. Copy of passport, visa with entry and exit stamp
3. Copies of boarding pass, ticket, baggage tags
4. Copies of correspondence with the Airline authorities
5. Property Irregularity Report (PIR) Report from the Airline authorities
6. Original bills/receipts/invoices for the necessary emergency expenses

1. Inform the Airline authorities and lodge a complaint.
2. Obtain a Property Irregularity Report (PIR) from the Airline authorities clearly stating
   the period of delay/loss/period of hijack.
3. Fill in the Claim Form and submit all the documents and file your claim immediately on your return back to India.
4. Submit documents within 30 days of return to India or expiry of policy, whichever is earlier.

2. Baggage Loss

US $ 500

3. Missed Connection

Delay is for three to less than twelve hours

4. Travel Delay

Delay is more than 6 hrs

5. Trip Cancellation & Interruption

US $ 500

6. Hijack Distress

Journey is disrupted for more than 12 hours

1. A covering letter with details of loss and efforts made to obtain a provisional passport.
   
2. Copy of new passport, return tickets, previous passport (if available).
   
3. Original bills/receipts/invoices related to expenses incurred for obtaining a new passport.
4. Copy of FIR/Police Report obtained within 24 hrs.
5. Duly filled and signed claim form

1. Lodge a complaint with the local police.
2. Contact the Indian Embassy for getting the new passport made.
3. Please file your claim immediately on your return back to India and the claim will be settled within 7 days of having received complete documents.
4. Submit documents within 30 days of return to India or expiry of policy, whichever is earlier.

1. A written statement narrating the incident of loss i.e. type of loss, causes, circumstances and the place.
2. Copy of police report filed within 24 hours of the occurrence of the incident.
3. Visa/ passport copy

1. Notify police within 24 hours
2. Obtain a written report from the police.
   
3. Register claim at +91 11 4189 8868.
4. Reimbursement of claims will be done while the insured is abroad.

1. An application letter/statement detailing the incident of personal liability, circumstances, location and liability.
2. Signed claim form
3. Copy of passport and visa with exit/entry stamp.
4. Witness statements
5. Proof of judicial decision rendered by a court of law, Summons, Legal Notice etc.

1. Please do not commit any benefit/compensation or enter into any agreement with the opposite party.
2. File your claim immediately on your return back to India.
3. Submit documents within 30 days of return to India or expiry of policy, whichever is earlier.

1. Signed claim form
   
2. Copy of passport, visa with entry and exit stamp
3. Police Report

1. Lodge complaint with the local police.
2. File your claim immediately on your return back to India.
3. Submit documents within 30 days of return to India or expiry of policy, whichever is earlier.