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Customers' notices regarding the services provided by the Business Correspondent in relation to the products of ICICI Bank being offered through the Business Correspondent, and communications/complaints in relation to any act of omission or commission by the Business Correspondent in respect of the above-mentioned services provided by the Business Correspondent or in relation to the conduct of the Business Correspondent / Identification Token holder in this regard should be in writing and must be sent to: K. P. Vijaykumar Such notices will be replied to within 15 days of the date of receipt of the same by ICICI Bank at the above-mentioned address.
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