|
Customer Grievances
Customers' notices regarding the services provided by the Business Correspondent in relation to the products of ICICI Bank being offered through the Business Correspondent, and communications/complaints in relation to any act of omission or commission by the Business Correspondent in respect of the above-mentioned services provided by the Business Correspondent or in relation to the conduct of the Business Correspondent / Identification Token holder in this regard should be in writing and must be sent to:
K. P. Vijaykumar
ICICI Bank Ltd.
5th Floor, Trans Trade Centre, MIDC
Near SEEPZ, Andheri (East)
Mumbai- 400093
Such notices will be replied to within 15 days of the date of receipt of the same by ICICI Bank at the above-mentioned address.
|