I was told that in order to open a bank account it would take many days. But, ICICI Bank impressed me with the time taken to open my account with them. Further, the service that I have been receiving is worth a lot of praise. I am proud to be an account holder with ICICI Bank and am committed to introducing my friends to the Bank as well.
~ Kim, Delhi, December 02, 2009, Products - Accounts and Deposits
I have been visiting your branch (R T Nagar, Bangalore) and your staff members there are very efficient and quick in serving their customers.
Also, had couple of interactions with the Senior Manager (Mr. Jyothimaya Mohanty) and he is very efficient. He is always willing to help customers even before they look for him, when they visit the branch.
He breaks the traditional Bank Manager personality by being proactive and posses an approachable personality. No wonder the branch is always packed with customers (but are cleared as and when they come) for the outstanding services rendered. Please keep up the good job!
~ Badrinath, Bangalore, December 04, 2009, Channels - Branch Banking Experience
I hold a savings a/c and gold credit card with your bank but to pay all my utility bills i had to spend a lot of time in standing in the line waiting for my turn due to which my lot of time got wasted, it was till the time i had visited your New friends colony branch in New Delhi where i met Mr. Madan Mohan Jha who gave the information about your net banking services and also about the convenience of using it and getting benefits from it. I had always heard about the internet banking but because of so many frauds occurring everyday ,i was very scared of using this service but thanks to Mr. Jha who made me understand about the convenience of using net banking, telling me about the safety of using it and also explaining to me that, it is a secured way of making online transactions. Today I am sitting in my home watching T.V and making payments for my mobile bills, credit card, electricity bills, all thanks to Mr. Jha and ICICI bank for making all these things hassle free and tension free.
Really you people had made banking a pleasure for me.
~Amit Anurag, New Delhi, December 06, 2009, Channels - Branch Banking Experience
I had been to your Coimbatore main branch to en-cash my matured FDR. Ms. Rupa, your staff handed over the banker's cheque in a record time of less than 5 minutes. In my experience this is the shortest time taken by any bank for this kind of transaction i.e. closing the account and issuing pay order/banker's Cheques. I appreciate the prompt and courteous service of the concerned staff member.
~ Vaidyanathan SG, Coimbature, December 08, 2009, Channels - Branch Banking Experience
I was in Salem in Tamil Nadu for my vacation and visited ICICI Main Branch for cash withdrawal. As I did not carry my cheque book I requested for some leaflets. The service provided by Deri Singh Negi (NRI Services in charge) was very efficient and highly impressive. I and my wife were much impressed with his pleasant approach and patience. Also he assisted us in processing our EMI ECS authorisation process. We would like to place on record our appreciation and best wishes to Negi!
~ Dinesh Babu, Singapore, December 29, 2009, Channels - Branch Banking Experience
ICICI bank has redefined banking in India. I am using its services since last 9-10 yrs and never found any glitch. The most wonderful thing is its consolidation of personal financial services at single place (no need to go anywhere) and its availability through various channels like web/mobile etc. Wish you good luck and thanks for making my life so easy.
~ Deepak, Noida, December 08, 2009, Products - Accounts and Deposits
The net banking facility of ICICI is commendable. Right from sending money order, receiving funds, bill payments, fund transfer, mobile application one can ask for anything and that is available. As I have used all of these services some time or the other I can vouch that ICICI online banking facilities are the best.
And not to forget the promo offers being introduced from time to time. Great going!!!!
~ Suresh Natarajan, Navi Mumbai, December 17, 2009, Channels - Internet Banking Experience