Internet Banking

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JUST THREE EASY STEPS TO GO ONLINE INTERNET BANKING

You can now access your account details online and also link your relationships with ICICI Bank through online Internet Banking at www.icicibank.com. To get started, all you have to do is follow the three simple steps described below:

Step 1: Access Internet Banking - Obtain your User ID and Passwords


  • For the security of your accounts, a unique user ID is created and allotted for every account number.
    • For bank accounts, the user ID and passwords (both log-in password and transaction password) are given to you as part of your 'Welcome' kit at the time of account opening.
    • In the case of credit-card accounts, the user ID and passwords are mailed to your registered mailing address separately after dispatch of the card to you.
    • For demat accounts, you can ask for your Internet Banking user ID / passwords by submitting a filled-in application form.
  • If you have received your Internet Banking user ID / passwords but have lost them or do not remember them, you can ask for them by calling usAccess Internet Banking - Obtain your User ID and P at our 24-hour Customer Care numbers or by submitting a filled-in application form at any ICICI Bank branch. If your accounts are not linked to a single user ID (see Step 3), you will have to ask for a separate user ID and set of passwords (log-in password and transaction password) for each account number that you have.


Step 2: Create your Own Unique User ID.

  • The second simple step is to create you own unique user ID. The user ID is your permanent identification to the Internet Banking service. This facility of creation of your own user ID helps you to modify your system-generated user ID so that you can customize it to a form that you find easier to remember.
    • Click the 'Personal' button at the top left corner of the web page and then log in with the user ID and password given to you.
    • Click the "Change User ID" link at the top-most menu and proceed.
  • Setting your own user ID is very simple and convenient. You do not need to store your user ID physically for future recall and thus compromise the security of your account.
    • Please note that this facility is available to you only once, i.e. once you have changed your user ID through this step, you cannot change it again. Try and create a user ID that no one can guess easily.
    • Your user ID should be unique to you and yet not obvious to others. Avoid using your name, nickname, date of birth and other such commonly known or easily findable information.
  • Along with the creation of your user ID, you should change the passwords that have been provided to you. Please choose a password that is at least 8 characters and up to 32 characters long. Passwords should contain both letters and numerals.
  • A word of caution: After you have changed your user ID, the system will instantly ask you to change your log-in password and transaction password also.
    • So, if you do not remember your transaction password, please do not initiate this step.
    • Instead, please obtain a transaction password from our 24-hour Customer Care (as in Step 1) and then proceed with this step.


Step 3: Link the Account Number to your User ID (if you have more than one ICICI Bank relationship)
  • If you have more than one relationship with ICICI Bank, you can link all your accounts to a single user ID. Once you do so, you can log in and view the details of all your ICICI Bank relationships with just this one user ID.
    • To link your bank accounts / credit card accounts and/or loan accounts, just log in with the user ID to which you wish to link these accounts and go to the 'Request' option under the 'Bank' menu of the homepage.
    • Select the appropriate request pertaining to the type of account that you want to link, and enter your account number that you wish to link. The system will also ask you to confirm your request with your transaction password.
    • Once the request is validated by the system, linking is effected within three to four business days, after which you can access your account details and transact online.
  • The next time you want to see your account details, all you need to do is log in and select the account that you wish to view from the 'My Accounts' page.
    • For security reasons, the transaction password and/or ATM/debit card related authentication would be necessary when you choose to transact online.

If you need any assistance, do write to us or call us at our 24-hour Customer Care numbers. We'll be happy to respond.