ICICI Bank Rewards Programme - Terms and Conditions  


  1. Cards mean valid ICICI Bank credit cards with non-delinquent accounts and include multiple and supplementary/add-on cards.
  2. Card members means ICICI Bank credit card holders.
  3. Delinquent card means a card which is overdue, or over limit or in collection.
  4. Programme means the ICICI Bank Credit Cards Rewards programme
  5. Points are Reward points awarded under the programme


  • The programme is a catalogue Rewards programme that enables a card member to earn points on charges incurred on his/ her card by purchase of goods and services on the card and any other charges as may be included by ICICI Bank from time to time for the purpose of the programme. The points are redeemable against purchase of goods and services listed in the ICICI Bank Rewards catalogue, which is provided to the card member by ICICI Bank.
  • The programme will remain open from the effective date till such time as may be determined by ICICI Bank Credit Cards at their sole discretion. ICICI Bank reserves the sole right to exclude the products and services featured in the catalogue for redemption of the points, in subsequent editions of the catalogue if any.

Points Accrual

  • ICICI Bank will award 1 point for every Rs.200 worth of domestic/ international purchases of goods/ services. Points will not be accrued on charges that are subsequently reversed. ICICI Bank, at its sole discretion, may also award points for any other transactions either for a specific period or for specific situations/promotional schemes. Corporate Credit Card members will not be eligible for the bonus Reward points through any promotion.
  • Points will not be awarded to card members towards transactions involving cash advances and fees such as entrance fee, annual fee, supplementary card fee, multiple card fee, balance transfers, cash advance fee, charges for dishonored cheques, financial charges, delinquency charges, late payment, collection charges and any other fee or charge levied by the bank, balance transfers, EMI transactions, cash withdrawals, demand draft and service charge transactions.
  • The above list of transactions may be modified by ICICI Bank at its discretion under intimation to the card member.
  • Points will accrue to the individual card accounts in the case of eligible primary, supplementary or multiple cards. Points accrued by any supplementary cards will automatically accrue to the primary card account on which the supplementary cards are issued and not to any other card account.
  • If any card in a card member's account - be it a primary, supplementary, multiple or any other card subsequently becomes a delinquent card, ICICI Bank reserves the right to withhold the outstanding points as long as the card account remains a Delinquent card. The points cannot be redeemed when a card is a delinquent card, or if the card has been temporarily blocked from usage due to fraud/loss/theft/usage of the card over the assigned credit limit. On the card account being regularized, at the discretion of ICICI Bank Credit Card, the points may be reinstated for redemption.
  • No accumulation or carry over or redemption of points will be permissible, if on the relevant date any card, be it a primary, supplementary, multiple or any other card has been withdrawn or closed or cancelled or reinstated or is liable to be cancelled/withdrawn because it has turned delinquent or on any breach of the terms and conditions of the card member agreement.<
  • The points will lapse in the event that such a card account is closed either voluntarily by the card member or by the bank at its discretion whether or not the card member dues are cleared. Should the card account be reinstated either by the card member or by ICICI Bank Credit Cards, the card member will not get the benefit of any points accrued prior to cancellation or withdrawal or closure of the card account.
  • In the event of voluntary closure of the ICICI Bank Credit Card by a Card member, the points that are in the card account cannot be redeemed after one month of closure of the card.
  • Points accrued have no cash or monetary value and cannot be exchanged for cash in any form. Notwithstanding this, points can be used to settle annual fees towards card membership provided the account is in good standing (i.e. is not overdue or not over credit limit or not in collection) at the time of such settlement if so permitted at such time by ICICI Bank. A card member cannot transfer any points to another person.


  • All linked accounts and the card must be in good standing (i.e. not overdue or not over credit limit or not in collection) and not cancelled or terminated by ICICI Bank Credit Cards or the card member at the time of a redemption request. ICICI Bank shall reserve the right to permanently purge all the points accumulated in the Rewards account due to delinquency at Card or Account level. for a delinquent customer.
  • The points are redeemable only against products, vouchers or services as featured in the ICICI Bank Credit Card Rewards catalogue and against any other products, vouchers or services as intimated from time to time by ICICI Bank Credit Cards under the programme.
  • All products/ vouchers featured in the ICICI Bank Credit card Rewards catalogue are subject to availability of the goods and supplier warranties / restrictions at the time of redemption. ICICI Bank Credit cards give no warranty (whether expressly or implied) whatsoever with respect to the product / services acquired under the programme or through other partner loyalty programmes. In particular, ICICI Bank Credit Cards give no warranty with respect to the quality of goods acquired or their suitability for any purpose.
  • Selection of products offered for redemption is and will be at the sole discretion of ICICI Bank Credit Cards and is liable to change without notice.
  • Redemption orders from card members once given to ICICI Bank Credit Cards cannot be cancelled or withdrawn or changed.
  • On redemption, the points would automatically be subtracted from the accumulated points in the card member's account.
  • Goods will reach the primary card member within 7 working days of receipt of the order on a best effort basis. Notwithstanding the same, ICICI Bank will not be liable for any delay beyond this time period.
  • The points once exchanged for any other partner loyalty programme cannot be transferred back or cancelled.
  • Orders will be fulfilled in the order in which they are received and accepted by ICICI Bank Credit Cards. If a card member does not have a sufficient number of points for an order, the order will be deemed cancelled. Primary card members may convert the points to any participating partners' programme launched from time to time subject to the specific terms and conditions of the partner's programme.
  • ICICI Bank assumes no responsibility for points converted into a participating partners' programme or otherwise wherever applicable.
  • ICICI Bank will not be responsible for products or vouchers stolen, damaged or lost in transit before delivery to the card member.
  • ICICI Bank will not be held responsible where any supplier of products offered to card members withdraws, cancels, alters or amends those products.
  • Information supplied by the card member on the redemption of certain Rewards may be used by ICICI Bank Credit cards or the service establishments that provide the Rewards for administrative or marketing purposes or such other or further purpose as ICICI Bank may determine.
  • Any tax or other liabilities or charges payable to the government of India or any other authority or body or any other participating establishment which may arise or accrue to the card member by redemption as aforesaid or otherwise as a result of this scheme shall be to the sole account of card member.

Terms and Conditions

  • ICICI Bank reserves the right to change and modify the terms and conditions at any point in time without prior notice to card members.
  • ICICI Bank also reserves the right to modify wholly or in part this programme by any other programme or terminate the programme at any time without any prior notice to the card members.
  • Any dispute arising out of products or services found defective / deficient from the redemption of Points must be addressed in writing to ICICI Bank Credit Cards Rewards programme, P.O. Box 7928, Tulsiwadi Post Office, Mumbai - 400 034, within 7 days of delivery of the goods to the Card Members. Any claim made after 7 days will not be entertained.
  • This scheme is entirely voluntary and it is understood that all charges are voluntarily incurred by a card member in the normal course of card usage. The terms and conditions shall be in addition to and not in substitution / derogation to the rules and regulations governing the use of the ICICI Bank Credit Cards.
  • Nothing therein amounts to a commitment or representation by ICICI Bank credit card to continue this programme or conduct further similar or other schemes.
  • The existence of a dispute if any regarding the product/services shall not constitute a claim against ICICI Bank.
  • ICICI Bank Credit Cards computation of the points shall be final, conclusive and binding on Card Members and will not be liable to be disputed or questioned.
  • All disputes, if any, arising out of or in connection, with or as a result of this ICICI Bank Credit Cards Rewards programme, shall be subject to the jurisdiction of the competent courts /tribunals at Mumbai.
  • In the case of a disputed transaction being resolved in favor of the card member and / or where a transaction is reversed, the equivalent points will also be reversed.