- Card Replacement
- Card Blocking
- Credit Limit Enhancement and Reduction.
- Request for setting a credit limit lower than the assigned limit
- Transaction dispute
- Request for e-mail/physical Card Statements to your registered address
- Excess Credit Refund
As you are a ICICI Bank Diamant Credit Card member, we realize the value of your time. We endeavour to address all your requests to your satisfaction by our dedicated team of specialised professionals.
DEDICATED RELATIONSHIP MANAGER
Should you need assistance on any of our products or services, please get in touch with your Relationship Manager. Your Relationship Manager would promptly answer your query or put out you in touch with someone who is able to help you better.
SECRETERIAL ACCESS.
We have built a special capability at our 24-hour Customer Care that empowers your Secretary to facilitate the following requests in relation to your card:
Kindly note that these requests will be taken up only post valid authentication checks from the person mandated as your Secretary in ICICI Bank records to ensure the highest level of safeguard.
